Panera Bread

4.0
370 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Seven Hills is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
7337 Broadview Road, Seven Hills, OH
44131, United States

Hours

Reviews

4.0
370 reviews
5 stars
200
4 stars
76
3 stars
39
2 stars
16
1 star
39

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple customers reported dirty floors and unsanitary conditions, particularly in the bathrooms.

Service Quality

Service was frequently described as slow and lacking urgency, with several customers expressing frustration over long wait times and order inaccuracies.

Food Quality

While many customers enjoyed the food, there were complaints about portion sizes and missing items in orders.

Pricing Concerns

Several reviews mentioned that the prices are perceived as high for the quality and quantity of food received.

Staff Attitude

Customer experiences varied, with some praising friendly staff while others reported unprofessional behavior from management and staff.
  • JJ
    Jakked1
    Dec 19, 2025
    4.0
    Place was very dirty, floors unkept and tables clearly used and unclean
  • JP
    Julia Plum
    Dec 11, 2025
    1.0
    The weather was pretty crummy (5:30 pm) on my way home so I stopped to wait out the storm. I was really disappointed by the quality of the service and food at this location. I was looked at by 2 staff (who didn’t notify anyone I was there) before a third one saw me and came over. She was nice. The bread bowl was mostly bread, very little soup—my fault for ordering a bread bowl, but I was genuinely surprised by how little soup was in it and won’t make that mistake again. When I went up to order again (a to-go order), I experienced the same lack of urgency from staff—just stood there for 5 minutes with no interaction. Mind you, it’s not busy and their mobile orders were minimal. Most of the staff were just standing and playing on their phones. I was noticed by at least 3 people before someone came over to take my order. It’s Panera, I don’t expect perfection. But it’s also customer service and working in customer service myself, I’m surprised how this team treats customers.
  • SJ
    Senica Jackson
    Dec 11, 2025
    2.0
    The food is good, but every time we come here it takes a long time to get the food. The last time I was here they asked me several times what I ordered and it took so long I truly thought about just leaving the order so I could make it to work on time. (I was there for about 26-30 minutes). The morning pick up seems like they need more help. Probably won’t come back to this one in the morning.
  • JJ
    Jack Jarvis
    Dec 2, 2025
    5.0
    It’s nice when you can order on a kiosk and just sit down. Especially if you’re on a work call. Food is consistently good, and the manager walked around and checked on our table.
  • MD
    M Dunlap
    Sep 27, 2025
    1.0
    Half the menu not available! Sold out 10:00 and all the coffee containers were empty Girl behind the counter was very courteous but just as frustrated as I and the other customers. Sadly, this isn’t the only Panera performing poorly, Sandusky is the all time worst but Seven Hills is aggressively trying to catch up.

Frequently Asked Questions About Panera Bread

Does Panera Bread Seven Hills accept reservations?

No, Panera Bread Seven Hills does not accept reservations.

What are the opening hours for Panera Bread Seven Hills?

Panera Bread Seven Hills is open Monday through Saturday from 6:30 AM to 9:00 PM, and Sunday from 7:00 AM to 8:00 PM.