Customers frequently praised the food for being fresh, delicious, and well-prepared, particularly highlighting the cheesesteaks and chicken sandwiches.
Cleanliness
Many reviews noted the restaurant's cleanliness, with several customers mentioning that the dining area and bathrooms were well-maintained.
Service
The staff received mixed feedback; while many customers appreciated the friendly and efficient service, some reported issues with order accuracy and rude behavior from certain employees.
Delivery Issues
Several customers expressed frustration with the online ordering and delivery system, citing problems with order fulfillment and delays.
Pricing
Some customers found the food to be a bit pricey, but many felt the quality justified the cost.
SS
Sunny
Dec 27, 2025
5.0
Always hits the spot!
Honestly, you can't go wrong here. The steak is perfectly seasoned, and that melted provolone is the real deal. I’m a huge fan of the strawberry lemonade, too—it’s the perfect combo. It’s my go-to spot whenever I’m craving something filling and fast.
RT
Romany Thabt
Dec 27, 2025
5.0
Highly recommended!! Very clean restaurant, fast service! I like this place..
CC
Cedrych Chen
Dec 27, 2025
5.0
Consistent great food, fast service, and super friendly staff. Always fresh and delicious!
CM
Cera Mullen
Dec 25, 2025
1.0
If you order doordash to them, their system will automatically accept it, making it impossible to back out. But the workers are too stupid to know to click "ready" when they're done so your food will just sit there getting cold until a doordasher happens to go check it. It will automatically up the time your food "should be" done by, too, every time it gets close to the previous promise time. Making it less likely someone will pick it up. If you're going to order from here make sure it's in person otherwise it's just peak stupidity. [had this happen both when I self picked up & when I did typical delivery, and it's never been fixed. No reason I should be waiting over an hour for one sandwhich because of y'all's incapability. [to be clear, i love charleys and this location is actually pretty nice. this one thing just entirely ruins it, though.]
MB
Mark Bondurant
Nov 6, 2025
5.0
Very clean establishment. The food was fresh, hot and tasty. The employees were nice and helpful. The only negative was some movie on the tv showing a rooster fight - not what I want to see while eating my food.