Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
4.1
778 reviews
5 stars
394
4 stars
202
3 stars
103
2 stars
28
1 star
51
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently praised the freshness and taste of the food, particularly the fries and burgers.
Service Issues
Several reviews highlighted problems with order accuracy and staff rudeness, leading to customer dissatisfaction.
Cleanliness
Many customers noted the restaurant's cleanliness, with some calling it the cleanest fast food location they've visited.
Value for Money
The Biggie Bag and other menu items were often mentioned as good value for the price.
Staff Friendliness
While some reviews mentioned rude staff, many others praised the friendliness and helpfulness of the employees.
- JTJason TiptonOct 26, 20254.0Pretty good Wendy's. Typical Wendy's food, but the restaurant seemed decently clean. Staff was friendly when we ordered. The soda machine had a good selection and worked properly.
- LCLinz CAug 31, 20251.0Slammed the window on my dasher ans wouldn't give them my order that I had been waiting an hour for. I will absolutely be talking with your GM in the morning.
- MMMandyMay “Mandymay”Aug 28, 20255.0So far my food has always been perfect down to fresh fries literally every time. Also always service with a smile & very accommodating.
- JWJerry WattsAug 9, 20255.0I stopped by Wendy’s late at night with some hungry kids and decided to grab the Biggie Bag to satisfy everyone without breaking the bank. Overall, it was a solid choice for a quick, convenient meal that hits the spot. The Biggie Bag offers good value—packed with a sandwich, fries, and a drink, it’s a straightforward combo that covers all the basics. The food was fresh and warm, which is impressive considering the late hour. The fries were crispy enough, and the sandwich was flavorful without being overly greasy or heavy, which is often a concern with fast food at night. The kids especially enjoyed the simplicity and variety of the meal, making it an easy go-to when everyone’s craving something familiar and comforting. The portion sizes were satisfying for the price, and the service was quick despite the late-night crowd. If you’re looking for a no-fuss, budget-friendly meal to quiet hungry kids and keep things easy, Wendy’s Biggie Bag is a reliable option—even late at night. It’s not gourmet, but it definitely delivers on convenience, taste, and value when you need a quick bite.
- KMKaitlyn MyersAug 7, 20252.0Very disappointed! We went 20 min to closing and ordered food. When we pulled away and checked our food we noticed half of our order was missing. We went back and asked and they said they were out of frostys when we were missing 3 frostys. They did not tell us this before we pulled away and to compensate they offered us two large cokes which does not equal the money we paid for the frostys. We paid for frostys we never got and would have not even gotten half of our order if we didn't check our bags before leaving. Not a good experience and wish they would have told us about being out of frostys before ordering so we would have chosen to not pay for something we were not going to get.
Frequently Asked Questions About Wendy's
Is Milan Rd #5 Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Sandusky, OH?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Sandusky, OH into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (419) 625-7964.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Milan Rd #5 Wendy’s serve breakfast?
Yes, this Wendy’s location in Sandusky, OH serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at Wendy's on Milan Road in Sandusky?
The drive-thru is open daily from 6:30 AM to 10:00 PM.
Does this Wendy's location serve breakfast?
Yes, breakfast is served at this Wendy's. You can order breakfast combos, sandwiches, coffee, and sides via the app or website.
Is there a way to order Wendy's food online or via an app?
Yes, you can order through the Wendy's mobile app or by visiting https://order.wendys.com and selecting this location.
What payment options are accepted at this Wendy's location?
This location accepts American Express, Cash, Discover, Mastercard, and Visa.
Does Wendy's on Milan Road offer delivery and takeout options?
Yes, both delivery and takeout are available at this location.
How can I provide feedback or contact this Wendy's location?
You can contact them directly at (419) 625-7964 or provide feedback via their online Contact page, Live Chat, or Customer Satisfaction Survey.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen details are available on Wendy's menu website, mobile app, and in-restaurant postings, with staff happy to assist.
What other fast food restaurants are near Wendy's on Milan Road?
Nearby fast food options include Lee's Famous Recipe Chicken, Jimmy John's, McDonald's, and Jersey Mike's Subs, offering a variety of chicken, sandwich, and burger choices.
Are there any automotive service centers near this Wendy's location?
Yes, Mr. Tire Auto Service Centers and Firestone Complete Auto Care are near this Wendy's, convenient if you need vehicle service during your visit.
What nearby stores or attractions could I visit before or after dining at Wendy's?
You might explore Best Buy for electronics, Hampton's Furniture Inc for interiors, or visit Planet Fitness for a workout nearby.