Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
4.1
785 reviews
5 stars
399
4 stars
203
3 stars
103
2 stars
28
1 star
52
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with staff were mixed; some praised friendly service while others reported rudeness and order mistakes.
Food Freshness
Many customers noted that the food was fresh and hot, although there were complaints about incorrect orders and cold items.
Cleanliness
The restaurant was frequently described as clean, with some customers highlighting it as the cleanest fast food location they've visited.
Order Accuracy
There were several reports of missing items and incorrect orders, particularly in the drive-thru and mobile orders.
Value for Money
Customers appreciated the reasonable prices and value, especially for combo meals like the Biggie Bag.
- ZHZeina HankirDec 20, 20251.0What a bad experience, they have the worst employee. One of the drive thru employee didn’t handle to take a big order. I can definitely see him behind the window how he react. My voice was so clear to him and what I ask was so clear. The way he did t understand what I said it’s his issue. They shouldn’t hire this kind of people. At the end they send me someone speak Spanish and I’m don’t speak Spanish which is so disappointed
- CNChris NdukwuNov 18, 20255.0I went to this Wendy's in Sandusky Ohio. I ordered Apple pecan Salad and Chicken strips. My apple pecan Salad was delicious and fresh. The chicken strips were good not refried. The young lady that took my order was cordial and friendly. She said to me "would you like some water to go" . Nice The restaurant was clean and extremely busy. Their prices were reasonable and affordable. My experience here was great. I feel like people here were properly trained. I will be back.
- JTJason TiptonOct 26, 20254.0Pretty good Wendy's. Typical Wendy's food, but the restaurant seemed decently clean. Staff was friendly when we ordered. The soda machine had a good selection and worked properly.
- LCLinz CAug 31, 20251.0Slammed the window on my dasher ans wouldn't give them my order that I had been waiting an hour for. I will absolutely be talking with your GM in the morning.
- MMMandyMay “Mandymay”Aug 28, 20255.0So far my food has always been perfect down to fresh fries literally every time. Also always service with a smile & very accommodating.
Frequently Asked Questions About Wendy's
Is Milan Rd #5 Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at Wendy's on Milan Road in Sandusky?
The drive-thru is open daily from 6:30 AM to 10:00 PM.
Does this Wendy's location serve breakfast?
Yes, breakfast is served at this Wendy's. You can order breakfast combos, sandwiches, coffee, and sides via the app or website.
Is there a way to order Wendy's food online or via an app?
Yes, you can order through the Wendy's mobile app or by visiting https://order.wendys.com and selecting this location.
What payment options are accepted at this Wendy's location?
This location accepts American Express, Cash, Discover, Mastercard, and Visa.
Does Wendy's on Milan Road offer delivery and takeout options?
Yes, both delivery and takeout are available at this location.
How can I provide feedback or contact this Wendy's location?
You can contact them directly at (419) 625-7964 or provide feedback via their online Contact page, Live Chat, or Customer Satisfaction Survey.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen details are available on Wendy's menu website, mobile app, and in-restaurant postings, with staff happy to assist.
What other fast food restaurants are near Wendy's on Milan Road?
Nearby fast food options include Lee's Famous Recipe Chicken, Jimmy John's, McDonald's, and Jersey Mike's Subs, offering a variety of chicken, sandwich, and burger choices.
Are there any automotive service centers near this Wendy's location?
Yes, Mr. Tire Auto Service Centers and Firestone Complete Auto Care are near this Wendy's, convenient if you need vehicle service during your visit.
What nearby stores or attractions could I visit before or after dining at Wendy's?
You might explore Best Buy for electronics, Hampton's Furniture Inc for interiors, or visit Planet Fitness for a workout nearby.