Service Speed
Customers consistently reported extremely long wait times, often exceeding an hour, particularly in the drive-thru.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders and missing items, leading to customer dissatisfaction.
Cleanliness
The dining area and restrooms were frequently described as dirty and poorly maintained.
Staff Behavior
Several customers noted unprofessional behavior from staff, including rudeness and lack of urgency in service.
Food Quality
While some customers enjoyed the food, many expressed disappointment with portion sizes and overall quality.