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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Sandusky, OH. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 5606 Milan Road for the ultimate SONIC experience!
Numerous customers reported that the food was cold, poorly cooked, or tasted bad, with many items being inedible.
Service Issues
Customers frequently experienced slow service, rude staff, and incorrect orders, leading to frustration and dissatisfaction.
Cleanliness
The restaurant was described as dirty, with trash in the parking lot and unsanitary conditions noted by multiple reviewers.
Operational Problems
Many reviews mentioned that the location was often closed or not accepting orders during posted hours, causing significant inconvenience.
Staff Attitude
Several customers reported unprofessional behavior from staff, including rudeness and lack of communication.
HS
Hannah Stevens
2 days ago
5.0
We all asked for small milk shakes or slushies and the guy gave us all medium at no extra charge. We had a good laugh, jokingly asking him if we looked like we needed mediums. So funny very nice guy!
5S
5StarBros Shorts
Feb 21, 2026
1.0
We didn't even get to order. They told us when we got to the drive through that they had to close for 15 minutes to clean the store... Like what?
JC
Jose Castro
Feb 17, 2026
1.0
I drove 45 minutes to try some sonic for the first time just for me to look in the back while they making my food to see the worker using no gloves while making my food his hands touched every topping on my burger smh I’ll never go again
WR
Whitnie Renner
Feb 15, 2026
1.0
My experience at this store was terrible. The guy on the drive thru speaker was not only rude but I couldn't hear him at all. They were out of everything. No chili, no medium or lg drinks, no ice cream, no chicken tenders. Took us nearly 30 minutes in the drive thru. Seriously run it right or shut it down. Awful.
RD
Ruxpin Deluxpin
Feb 15, 2026
1.0
Came on here to say that this place is SOOOOO BAD. I'm talking drive in parking stalls closed. Drive through radio silence. Phone? Nobody picks up and I called multiple times. This place is open and has workers inside yet we where here for 30 mins and saw 0 orders taken OR food handed out.
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