McDonald's

3.1
1439 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
908 W Perkins, Sandusky, OH
44870, United States

Hours

Reviews

3.1
1,439 reviews
5 stars
367
4 stars
288
3 stars
274
2 stars
156
1 star
354

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and disrespectful behavior from staff, with many expressing frustration over long wait times and incorrect orders.

Order Accuracy

A significant number of reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.

Cleanliness

Several customers noted unsanitary conditions, particularly in the dining area and bathrooms, contributing to a negative dining experience.

Positive Staff Interactions

Despite the negative feedback, some customers praised specific employees for their friendly service and attentiveness, indicating that there are instances of good customer service.

Inconsistent Experience

Overall experiences varied widely, with some customers reporting satisfactory service and food quality, while others described their visits as the worst they've had.
  • SD
    SIgma Deathstar
    2 days ago
    1.0
    messes up orders and then intentionally leaves phone off the hook so nobody can call and get a refund.
  • MT
    Michael Takatch
    Oct 30, 2025
    1.0
    Ordered a 4D spicy deluxe. Only gave me bread a tiny bit of sauce and a piece of chicken. No vegetables not a deluxe. Some lazy people working in there. 7 dollars for a dry sandwich
  • SD
    Shawntee Day
    Oct 29, 2025
    1.0
    I'm hoping that a member of management or the corporate office sees this and gives me a call.. We were at the Sandusky McDonald's out in front of the mall and we're told wait a minute which is fine totally get it but when three cars go ahead of you in the opposite lane that is ridiculous and what's even more ridiculous is the cocky attitude that the person at the window gave us and then tried to make us way even longer.. You need a change in management or you need to sit down with your employees and have a talk with them as to their attitude problem.. If you're in Sandusky don't ever go to the one in front of the mall there's one down around the corner that's perfectly fine.
  • LP
    Laura Protic
    Oct 25, 2025
    1.0
    I left the line of the drive through because I waited 10 minutes and the line still didn't move! Left very frustrated!
  • HE
    Haley Elizabeth
    Oct 21, 2025
    1.0
    Workers very disrespectful so manager came to the window and she was just as disrespectful! Ordered food through the app and got the notification it was ready we sat there every bit of 20 minutes waiting! Will never go back here

Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's at 908 W Perkins, Sandusky?

Delivery is available from 5:00 AM to 1:00 AM Monday through Thursday, 5:00 AM to 3:59 AM on Friday, 4:00 AM to 3:59 AM on Saturday, and 4:00 AM to 1:00 AM on Sunday.

Does this McDonald's location have drive-through service and what are the drive-through hours?

Yes, it has a drive-through open from 5:00 AM to 1:00 AM Monday to Thursday, 5:00 AM to 4:00 AM on Friday, 24 hours on Saturday, and 4:00 AM to 1:00 AM on Sunday.