McDonald's

3.1
1908 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4204 Milan Road, Sandusky, OH
44870, United States

Hours

Reviews

3.1
1,908 reviews
5 stars
531
4 stars
351
3 stars
291
2 stars
187
1 star
548

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders and missing items, indicating a pattern of order fulfillment problems.

Customer Service

Feedback highlighted a mix of rude and unhelpful staff, with some positive mentions of individual employees, but overall dissatisfaction with service quality.

Cleanliness

Several reviews pointed out unsanitary conditions in the restaurant and bathrooms, contributing to a negative dining experience.

Speed of Service

Customers frequently complained about long wait times for food, both in-store and at the drive-thru, often exacerbated by disorganization.
  • TH
    Tammie Hovis
    Jan 5, 2026
    5.0
    Cold food on the run is never fun, this McDonald's has great food when it's served hot otherwise it's hot or miss when it comes to this place 🤔🤷
  • JJ
    James
    Dec 30, 2025
    2.0
    So I know the owner that bought this also owns the one on Perkins Ave. That being said, she is so greedy that the prices you will see here are only lower than an airport Mcdonalds. Do yourself a favour and go to a sit-down place like Applebee's or Chilis, you will get more food for less money. Absolutely overpriced and will never go back to these owner locations.
  • SS
    Samhain
    Dec 23, 2025
    1.0
    If you go to this location don't ever expect them to give you dipping sauces or any other condiments if you order them. They forget them every single time I go here.
  • BD
    Brian Debrason
    Dec 18, 2025
    1.0
    Be very careful not to let them scan your credit card. I was 100% skimmed from them twice. When it happened the first time I wasn’t sure who did it after that card was canceled. The new one was sent. They were my first order for breakfast before work later that day I was flagged for fraudulent activity will never go back.
  • AH
    Alivia Hines
    Dec 8, 2025
    1.0
    I’ve went through quite a few times for a burger. I order mine to be only ketchup as I am allergic to onions. I even mention my allergy and every time I have received a burger with onion on it. It’s disgusting that I have to worry about dying because people are inconsiderate

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Sandusky, OH?

McDonald's in Sandusky, OH is open 24 hours a day, every day of the week.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's location has a drive-thru open 24/7.