McDonald's

3.1
1898 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4204 Milan Road, Sandusky, OH
44870, United States

Hours

Reviews

3.1
1,898 reviews
5 stars
528
4 stars
348
3 stars
291
2 stars
186
1 star
545

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and rude staff, indicating a consistent pattern of poor service.

Food Quality

Many reviews highlighted issues with food being cold, improperly prepared, or unsatisfactory, leading to a negative dining experience.

Cleanliness

Customers expressed concerns about the cleanliness of the restaurant and restrooms, with several describing unsanitary conditions.

Positive Staff Interactions

Despite the negative feedback, some customers praised specific staff members for their exceptional service and friendliness.

Order Accuracy

Frequent complaints about orders being incorrect or incomplete were noted, suggesting a lack of attention to detail in order fulfillment.
  • SD
    Shawntee Day
    5 days ago
    1.0
    We went through the drive-thru and there's two lanes when we went to order the lady had a really cocky attitude and then three cars in the other lane were waited on We still had not waited and then she proceeded to yell at my daughter saying that she's just going to have to continue to wait because there's a lot going on.. We will never go there again there's no reason if you're in a service industry that you should have a cocky attitude with the people who are trying to purchase from you.
  • ST
    Stevie Trushel-Rapp
    Nov 17, 2025
    2.0
    Too much in a hurry and not enough compassion to care for customers food and theor appearance.
  • JJ
    James
    Nov 14, 2025
    5.0
    Jason does a great job. Also, this McDonald's seems to run much smoother than the one on Perkins Ave.
  • RE
    Rebecca Eastman
    Oct 31, 2025
    1.0
    Ordered online and still had to pull up this is the second time coming here and very rude people. And got pulled up both times ....that's why I did an online order not to wait here I am waiting
  • B1
    Brant 100
    Oct 26, 2025
    3.0
    Ordered a lemonade and didn't realize the bottom of the cup had alot of black speckles at the bottom of the cup eww. The manager said that it was coffee flakes because the coffee machine is right above the lemonade machine. Manager gave me a refund for my lemonade. Make sure you check the bottom of your cups❗

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Sandusky, OH?

McDonald's in Sandusky, OH is open 24 hours a day, every day of the week.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's location has a drive-thru open 24/7.