Jimmy John's

3.6
266 reviews

About

Sandwich Restaurant

Location

Jimmy John's
4201 Milan Rd, Sandusky, OH
44870, United States

Hours

Reviews

3.6
266 reviews
5 stars
139
4 stars
33
3 stars
13
2 stars
14
1 star
67

What are people saying?

AI-generated from recent customer reviews

Service Speed

Numerous customers reported extremely slow service, with many waiting over an hour for their orders.

Food Quality

While many praised the taste of the sandwiches, there were complaints about incorrect orders and poor ingredient quality.

Customer Service

Several reviews highlighted rude or unprofessional staff interactions, impacting the overall customer experience.

Cleanliness

Some customers noted that the establishment was clean, but there were also concerns about hygiene practices among staff.
  • BM
    BJ Moslener
    Oct 17, 2025
    2.0
    Not so freaky fast at this location. Waited 20 min for my sandwich and only 1 other person in line at the time. 2 employees were just standing around doing nothing, another was talking on her phone and seem so annoyed that people were coming in
  • SC
    Samantha Couts
    Sep 22, 2025
    1.0
    Waited over 30 minutes for my delivery and they forgot my chips for the price you pay definitely not worth it will not be going back
  • KJ
    Kenneth Jefferson
    Sep 20, 2025
    1.0
    How does a sandwich store not have bread?
  • RZ
    Robert Zimmer
    Sep 14, 2025
    1.0
    Slowest service Ive ever seen at a Jimmy John's. People were requesting refunds. Not sure where the owner was but at most Jimmy John's, Ive see the owner working hard during busy times.
  • PH
    Pale Horse
    Sep 5, 2025
    5.0
    Hat's off to the Manager and team. The place was very clean, manager & employees are very tentative to what I ordered, even when very busy. Best sub ever....keep up the good work. Thank you!