Business Details
About
Mexican Restaurant
Chipotle Sandusky Milan Road is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.4
1,331 reviews
5 stars
536
4 stars
239
3 stars
103
2 stars
79
1 star
374
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple reviews highlighted the restaurant's dirty conditions, including overflowing trash and unclean tables.
Customer Service
Numerous customers reported rude and inattentive staff, with complaints about poor service and negative attitudes.
Food Quality
Many reviews mentioned issues with food quality, including small portion sizes, old or poorly prepared food, and missing ingredients.
Operational Issues
Customers expressed frustration over the restaurant being out of stock on various items and inconsistent service regarding online orders.
- MDMckenzie Davis6 days ago1.0I can go to any other chipotle like Norwalk, fremont, avon, amherst, literally any other one and they’ll have everything in stock, they’re nice and not disrespectful and they’re clean. I simply ask for vinaigrette and EVERY SINGLE TIME they’re out. But again I can go to any other chipotle and they always have it. The employees are just too lazy to make anything for you if it’s an inconvenience. Only chipotle i’ve been to that has been out of steak, sauces, and other things. It’s ridiculous.
- JLJessica LutzJan 5, 20261.0My husband dropped me off at the entrance then parked the car. I walked in to order and the lady with the dark short hair and glasses with a hat that said certified trainer told me I cant park my car there. My husband did not park the car there. He had pulled into a spot at that point and was just dropping me off at the door because I am pregnant and not feeling great today. I let them know that he was just dropping me off at the door and she kept snapping back at me letting me know that that was their fire lane even though it is not.. It was where the handicapped ramp was at the entrance of the location. She was extremely rude, and it was very upsetting to me to be treated that way.
- ICIrma CarrieJan 3, 20263.0They charge a lot for small quantities
- SHShona HillDec 15, 20251.0This particular location is just disappointing! Went in about 3 hours before closing- the WHOLE store was dirty. Overflowing trash, tables with visible dirt. Food that did remain was old and they 'weren't' cooking anymore- even though there were at least 20 other people there for food. The staff was rude, inattentive and just lazy! Playing on their phones, talking vs working. The back area looked like a bomb had gone off! I left- because there was no way I could trust anything else from there.
- KSKatelynn S.Dec 13, 20255.0whoever is managing this chipotle is doing a great job. this is the cleanest chipotle I've been in in years. the back of the kitchen was actually not covered in food and wrappers and looked like everything was wiped down and organized. it was like how chipotle used to be pre pandemic.
Frequently Asked Questions About Chipotle Mexican Grill
What is the address of Chipotle Mexican Grill in Sandusky?
The Chipotle Mexican Grill is located at 4318 Milan Rd, in the Erie area of Sandusky, OH 44870, in the plaza in front of Meijer.
What are the operating hours for Chipotle Sandusky Milan Road?
Chipotle is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Sandusky Milan Road offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
How can I place an online order for Chipotle in Sandusky?
You can order online through their website at https://order.chipotle.com/ or use the Chipotle app available on the Apple App Store.
What type of food and dining experience does Chipotle Sandusky Milan Road offer?
They offer a fast-casual dining experience with a customizable menu including burritos, bowls, quesadillas, tacos, and salads, made with responsibly sourced, real ingredients.
Is Chipotle Sandusky Milan Road LGBTQ friendly?
Yes, the location welcomes LGBTQ customers.
What are some nearby places I can visit before or after dining at Chipotle?
Nearby you can visit Mrs Fields Cookies bakery for dessert, Crazy 8 children's clothing store for shopping, or Max & Erma's American restaurant for other dining options.
Are there entertainment options near Chipotle on Milan Road in Sandusky?
Yes, nearby entertainment options include Cinemark Stadium and Carmike Plaza 8 cinemas, where you can catch a movie before or after your meal.
Can I find fitness or wellness services near Chipotle in Sandusky?
Yes, Planet Fitness gym and Ming spa are close by if you want to work out or relax after dining at Chipotle.
What payment methods and additional services does Chipotle Sandusky Milan Road offer?
They accept credit cards and offer services such as catering, gift cards, and online orders with delivery options.