Buffalo Wild Wings

Reviews

• SH

  Steve H

  3 days ago
  1.0
  Was a hassle getting seated in the almost empty restaurant because the hostess was busy talking to her friends that worked there. Then she talked about us when we spoke up.
• CC

  casandra christian

  6 days ago
  1.0
  We just went today with a party of six. Two of which were kids. We all did the pick 6 deal. First. Our onion rings were doughy and undercooked. We sent them back. They came back burnt. Second. We had ordered chips and salsa. The chips were undercooked so we just decided to let it go. We didn’t want to be difficult. Then the meals came. When they came, my mother in laws wings were boneless and should have been bone in. We sent them back. Then the waitress said go ahead and keep the boneless ones. My mother in law tried to eat one and they were rock hard. Way over cooked. My daughter’s tatter-tots and chicken strips were also so hard and over cooked that she couldn’t eat her meal. We complained to the manager. She comped both tickets 10$. Which on our ticket covered the meal not ate by our child. But on our mother in laws ticket they also only covered 10$. We had so many issues and nothing was really fixed. Then my mother in law had a rewards for a free onion ring but because the manager gave her a ten dollar discount it wouldn’t let her get the onion wings free. They told her to come back next time and they would give her a free onion wings. Why would we want to return? The manager really didn’t seem to care or fix the amount of issues we had. The service wasn’t that great. And the wings were literally miniature sized. This was the worst meal we have ever had from there. Really disappointed.
• MC

  Matt Criswell

  Feb 23, 2026
  1.0
  After almost 2 hours of sitting at the table Our food came out cold, (Id assume the grills were shut off before we arrived cuz it was slow and they was shutting down) and we let our waitress know. She handled the situation the best she could and was polite and understanding throughout none of this falls on her. Unfortunately, the manager chose to stay in the back and had the waitress doing all of her dirty work instead of addressing the issue herself. When the manager finally came out, she was extremely rude and dismissive. Instead of trying to resolve the situation, she immediately threatened to call the police simply because we were dissatisfied and asked for a reasonable remedy. That reaction alone was completely uncalled for and unprofessional. The manager claimed the food was “fresh,” but said I personally watched it SITTING on the counter, so that explanation doesn’t hold up. Again, the waitress did everything she possibly could under the circumstances this was clearly a management issue. After experiencing this firsthand, I now understand why the Google reviews look the way they do. That should have been our warning sign. Management seriously needs to step back and address these issues directly, because treating customers this way will absolutely cost you business in the long run. Customer service starts at the top, and unfortunately, that’s where this experience failed.
• HH

  Hubert

  Feb 20, 2026
  2.0
  Was less than average. The wings I ordered came out over cooked. The waitress had asked me if I wanted them "crispy," which I declined. She may have asked that because they'd over cooked a previous order. Then, the buffalo sauce was only one side of the wings. Really, just kind of meatless. Also, I like to play trivia when I'm in a BWW. Well, the game was active on the app, but none of the monitors were turned to the game. First time for that. Underwhelming visit
• AJ

  austen jones

  Feb 6, 2026
  1.0
  Food is good. Service is god awful every damn time. Its 7 pm on a friday night how is their 4 separate people untreated at your door. Every time I go in nobody is ever there to greet you. Terrible attitudes . Lighten up you work in the SERVICE INDUSTRY . I got 5 spicy dippers and you forget my sauces. U bag up a chicken tender order without any sauce? Always half minded effort from the employees obviously stems from leadership. Do better .

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