Wendy's

3.5
821 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2388 E State Street, Salem, OH
44460, United States

Hours

Reviews

3.5
821 reviews
5 stars
290
4 stars
193
3 stars
111
2 stars
55
1 star
172

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews mentioned cold or poorly prepared food, with frequent complaints about items being out of stock.

Staff Attitude

Several customers noted unprofessional behavior from staff, including rudeness and lack of attentiveness.

Cleanliness

Some customers found the restaurant to be dirty or poorly maintained, impacting their overall experience.

Positive Experiences

Despite the negative feedback, a few customers praised the food quality and friendly service from certain staff members.
  • GB
    Greg Baugh
    Dec 13, 2025
    1.0
    Could not get help from employees after being there 5 minutes in an empty restaurant. Walked out
  • JW
    Jeff Withopf
    Nov 25, 2025
    1.0
    Can't believe this location has any positive reviews. Worst experience at a fast food place . Multiple problems. Will never visit again.
  • CS
    Chance Smith
    Nov 20, 2025
    5.0
    Some of the best night shift workers out their get our order good every time are enjoyable to speak to and have interactions with and got some of the best Wendy’s I’ve ever had genuine 10/10 location
  • LF
    lana fen
    Nov 11, 2025
    1.0
    very rude staff, i’ve never had a good experience with them.
  • PS
    Perry Surmaceviz
    Nov 11, 2025
    5.0
    Came here for my veterans Day breakfast meal. The cashier and the other works were very polite. They explained to me what I could get. The service was fast and efficient as could be for a fast food restaurant. The food was good. I got a baconator breakfast combo. It was delicious. Thank you again to the staff for the polite service.

Frequently Asked Questions About Wendy's

Is Salem #11 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours of Wendy's in Salem, OH?

Wendy's in Salem, OH is open daily from 8:00 AM to 11:00 PM, including the drive-through service.