Wendy's

3.5
813 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2388 E State Street, Salem, OH
44460, United States

Hours

Reviews

3.5
813 reviews
5 stars
285
4 stars
192
3 stars
111
2 stars
55
1 star
170

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers reported rude and inattentive service, with several instances of staff arguing with customers.

Order Accuracy

Frequent complaints about incorrect orders, with many customers receiving items they did not request.

Food Temperature

Numerous reviews mentioned cold or reheated food, particularly fries and sandwiches.

Cleanliness

Some customers noted cleanliness issues, particularly behind the counter and in the dining area.

Staff Attitude

Mixed feedback on staff friendliness; while some praised individual employees, many reported negative interactions.
  • LF
    lana fen
    Nov 11, 2025
    1.0
    very rude staff, i’ve never had a good experience with them.
  • PS
    Perry Surmaceviz
    Nov 11, 2025
    5.0
    Came here for my veterans Day breakfast meal. The cashier and the other works were very polite. They explained to me what I could get. The service was fast and efficient as could be for a fast food restaurant. The food was good. I got a baconator breakfast combo. It was delicious. Thank you again to the staff for the polite service.
  • BT
    Betty Thompson
    Oct 13, 2025
    4.0
    The people were nice and they did not skip on the toppings.
  • TM
    Tara Marsh
    Oct 4, 2025
    4.0
    Had the new Ravens Blood frosty and it was delicious!!
  • MW
    Melissa Wolford
    Sep 18, 2025
    1.0
    This Wendys sucks. Paid $10 for a sandwich and fries. Fries were ice cold. The bun was hard and the meat on the sandwich gold too. Called manager. All he vould say was "sorry"

Frequently Asked Questions About Wendy's

Is Salem #11 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.