Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported rude and inattentive service, with several instances of staff arguing with customers.
Order Accuracy
Frequent complaints about incorrect orders, with many customers receiving items they did not request.
Food Temperature
Numerous reviews mentioned cold or reheated food, particularly fries and sandwiches.
Cleanliness
Some customers noted cleanliness issues, particularly behind the counter and in the dining area.
Staff Attitude
Mixed feedback on staff friendliness; while some praised individual employees, many reported negative interactions.
LF
lana fen
Nov 11, 2025
1.0
very rude staff, i’ve never had a good experience with them.
PS
Perry Surmaceviz
Nov 11, 2025
5.0
Came here for my veterans Day breakfast meal. The cashier and the other works were very polite. They explained to me what I could get. The service was fast and efficient as could be for a fast food restaurant. The food was good. I got a baconator breakfast combo. It was delicious. Thank you again to the staff for the polite service.
BT
Betty Thompson
Oct 13, 2025
4.0
The people were nice and they did not skip on the toppings.
TM
Tara Marsh
Oct 4, 2025
4.0
Had the new Ravens Blood frosty and it was delicious!!
MW
Melissa Wolford
Sep 18, 2025
1.0
This Wendys sucks. Paid $10 for a sandwich and fries. Fries were ice cold. The bun was hard and the meat on the sandwich gold too. Called manager. All he vould say was "sorry"
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Salem, OH?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Salem, OH into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (330) 332-1304.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Salem #11 Wendy’s serve breakfast?
Yes, this Wendy’s location in Salem, OH serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours of Wendy's in Salem, OH?
Wendy's in Salem, OH is open daily from 8:00 AM to 11:00 PM, including the drive-through service.
Does this Wendy's location offer drive-thru service?
Yes, Wendy's Salem #11 offers drive-thru service every day from 8:00 AM to 11:00 PM.
Can I order Wendy's food online or via an app?
Yes, you can order online through Wendy's website or their mobile app. Use the links provided to place delivery or pick-up orders.
Is Wendy's Salem #11 currently open and serving customers?
Yes, Wendy's Salem #11 is open and committed to serving quality food every single day through dine-in, drive-thru, and delivery where available.
Does this Wendy's serve breakfast?
Yes, this Wendy's location serves breakfast including combos, sandwiches, coffee, and sides.
What payment options are accepted at Wendy's Salem #11?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa for payment.
Where can I find nutrition and allergen information for Wendy's menu?
Nutrition and allergen information is available on Wendy's menu website, mobile app, and in-restaurant on a nutrition information poster.
What are some nearby places of interest around Wendy's Salem #11?
Nearby places include PittStop automotive repair, Sears Hometown Store for appliances, Mattress Warehouse, Mane Perfection beauty salon, and Giant Eagle supermarket.
How can nearby Giant Eagle supermarket help when visiting Wendy's?
If you’re shopping at Giant Eagle nearby, you can easily grab a quick meal or snack at Wendy's for breakfast, lunch, or dinner before or after your grocery trip.
Are there other fast food options close to Wendy's Salem #11?
Yes, there are nearby fast food restaurants like Arby's which you can consider if you want a variety of options during your visit to the area.