Brand Certified
Wendy's
3.4(824 reviews)
Certified by Wendy's • Feb 22, 2026
Business Details
2388 E State Street, Salem, OH
44460, United States
Certified by Wendy's • Feb 22, 2026
(330) 332-1304
Certified by Wendy's • Feb 22, 2026
https://locations.wendys.com/united-states/oh/salem/2388-e-state-street
Certified by Wendy's • Feb 22, 2026
About
Certified by Wendy's • Feb 22, 2026
Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Salem, OH we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Salem, OH hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Wendy's • Feb 22, 2026
Hours
Certified by Wendy's • Feb 22, 2026
Reviews
3.4
824 reviews
5 stars
289
4 stars
193
3 stars
112
2 stars
56
1 star
174
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude and inattentive staff, with many experiences of poor customer service and long wait times.
Food Quality
Numerous reviews mentioned cold or improperly prepared food, with consistent complaints about incorrect orders and lack of freshness.
Management Issues
Several customers noted poor management practices, including understaffing and lack of organization, leading to a chaotic dining experience.
Cleanliness
Some reviews highlighted cleanliness issues, particularly behind the counter and in the dining area.
Positive Experiences
Despite the negative feedback, a few customers praised specific staff members for their friendliness and noted good food quality during certain visits.
- MCMike from Clark CountyFeb 18, 20262.0Came by today, 02/18/26 1:25:PM , for my first fish sandwich. Ordered inside to go. Counter person said it would be a few minutes to cook them, I order two. They were ready as soon as I filled my drinks. We sat in the parking lot to eat them. Really dry and almost cold, crunchy. I should have just took them straight back in, but that doesn't always go well. I will not return. When the Wendy's fish sandwich bug hits me I'll just have to find another Wendy's. Pretty sad.
- JJJimsDoors1971Feb 13, 20261.0Friday 13th, 6:45 got a Coke with my order and it tasted AWFUL.
- MMMatthew McNemarFeb 5, 20263.0From my experience, this place often seems understaffed, and the staff doesn’t always appear to be treated well by management. Orders are usually accurate, and any issues are resolved quickly. I personally avoid this business because I don’t like seeing staff treated poorly, which might also explain why they’re frequently short-handed.
- RLrob lynnJan 14, 20261.0I have had two bad experiences at the salem location in the past two weeks . The first time they told me they could not make change for a $50 on a $30 order . Last night I went through the drive through was told to pull ahead and wait for my order . After a 15 minute wait I received a bag of cold fries and rock hard cold sandwiches. Staff was rude and I demanded my money back after chastising them for poor service and customer treatment. This location is vary poorly managed after reading other online complaints. Wendys corporate needs to take action and correct issues at this location.
- GBGreg BaughDec 13, 20251.0Could not get help from employees after being there 5 minutes in an empty restaurant. Walked out
Frequently Asked Questions About Wendy's
Is Salem #11 Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Brand Certified Facts from Wendy's
Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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