Papa Johns Pizza

3.7
200 reviews

About

Pizza Restaurant
At Papa Johns Pizza in Salem, OH, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Salem pizza for any occasion. Call us for pizza delivery in Salem or stop by 1015 E. State Street for carryout to order the best pizza in Salem, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
1015 E. State Street, Salem, OH
44460, United States

Hours

Reviews

3.7
200 reviews
5 stars
94
4 stars
36
3 stars
20
2 stars
8
1 star
42

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the pizza, describing it as delicious and well-prepared, though some noted occasional issues with overcooking or undercooked dough.

Customer Service

Mixed reviews on customer service; while some praised friendly staff, many reported poor experiences with rude employees and long wait times on the phone.

Order Accuracy

Numerous complaints about incorrect orders and difficulties in placing orders, particularly through the call center.

Delivery Issues

Frequent reports of late deliveries and food arriving cold or improperly handled.

Pricing Concerns

Some customers felt that prices were high, especially for add-ons like garlic butter, and expressed frustration over discounts not being honored.
  • JS
    jeremy shamblin
    Nov 16, 2025
    5.0
    Always spot on with my orders.
  • KO
    Kayla Oleskey
    Oct 20, 2025
    5.0
    I ordered a medium pizza with garlic sticks a week ago and it was beyond delicious! Ordered some again yesterday for a Halloween party at this location using the $9.99 Game Day Pizza coupon it did not disappoint! Everyone loved it!
  • MM
    Mel M
    Jun 6, 2025
    1.0
    Tried to call to place an order for pickup.. papa johns appears to be using an outbound call service in India.. the guy couldn't understand me, I couldn't understand him. Why I can't directly call the store and speak to someone who physically works there is beyond me. If you're going to use an outbound call service, use an AMERICAN one, not some service from India! Will not be ordering from Papa Johns again.
  • JK
    jasonknechtl4@gmail.com knechtl
    Jun 15, 2020
    5.0
    Love the food and the service
  • BV
    Brandy Virden
    Sep 14, 2017
    5.0
    Love you Papa John. Can't complain I grab my pizza. Drive it home. And I still get third degree burns on the top of my mouth. Hot. Ready. Yummy to eat. Oh. And the garlic butter is to die for. And the cheesy bread sticks. Love the Papa. Gonna order it now.

Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Salem, OH?

Delivery is available Monday through Thursday from 10:00 AM to midnight, Friday and Saturday from 10:00 AM to 1:00 AM, and Sunday from 10:00 AM to 11:30 PM.

Can I order carryout from Papa Johns Pizza in Salem?

Yes, carryout service is available daily with hours matching delivery: 10:00 AM to midnight on weekdays, extended to 1:00 AM on Friday and Saturday, and until 11:30 PM on Sunday.