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McDonald's

3.3
(1101 reviews)

Business Details

1892 E State St, Salem, OH
44460, United States
(330) 332-4889
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1892 E State St, Salem, OH
44460, United States

Hours

Reviews

3.3
1,101 reviews
5 stars
332
4 stars
225
3 stars
214
2 stars
112
1 star
218

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted unprofessional and rude behavior from staff, particularly in the drive-thru, leading to a negative customer experience.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and poor attention to detail when fulfilling requests.

Food Quality

Feedback indicated inconsistent food quality, with some customers receiving cold or poorly prepared items, while others praised fresh and hot meals.

Cleanliness

Several reviews mentioned cleanliness issues in the dining area and drive-thru, affecting overall customer satisfaction.

Speed of Service

While some customers experienced quick service, many noted long wait times and slow service, particularly during busy hours.
  • TM
    Tim Moore
    Feb 17, 2026
    2.0
    Price goes up and the amount of food you get goes down
  • AA
    Aydan
    Jan 24, 2026
    1.0
    One of the worst ran McDonalds I’ve ever been to in the whole area. Just went through the drive thru and said that I have a code. She said to wait, then asks what I wanted after waiting, I then said again that I have a code, she then sounded confused and asked again what I wanted?? I said I have a code for the third time, and then asked again what I wanted!! She then proceeded to start laughing hysterically through the speaker the whole time, joking around with coworkers through the speaker. Terrible, and extremely unprofessional customer service experience. This particular McDonald’s needs its management 100% looked into. Also not to mention the terrible quality speakers the drive thru has.
  • RM
    Richard McBride
    Jan 18, 2026
    1.0
    Went to take a bite out of my food realize there’s a piece of paper in it open it up. It’s a label. Sandwiches we’ve ever gotten
  • NA
    Nickole Amponsah
    Dec 27, 2025
    1.0
    People are very rude here talking about the app doesn’t work between 1030. And 11 then gets mad at when we use tap and pay
  • DM
    Dawnn Merrill
    Dec 23, 2025
    1.0
    Was eating and found a hair in my sausage gravy. Made me throw up had to throw our whole order away. Will never go there again. Tried to call they would not answer and I have to work and can't stay on the phone all day wil them.

Frequently Asked Questions About McDonald's

What are the regular business hours for McDonald's at 1892 E State St in Salem, OH?

McDonald's in Salem is open Monday to Thursday from 5:00 AM to 11:00 PM, Friday 6:00 AM to 10:30 PM, Saturday 6:00 AM to 10:30 PM, and Sunday 6:30 AM to 11:00 PM.

When is the drive-through open at this McDonald's location?

The drive-through is open Monday to Thursday from 5:00 AM to 11:00 PM, Friday and Saturday from 5:00 AM to midnight, and Sunday from 6:30 AM to 11:00 PM.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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