McDonald's

3.3
1096 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1892 E State St, Salem, OH
44460, United States

Hours

Reviews

3.3
1,096 reviews
5 stars
330
4 stars
225
3 stars
216
2 stars
111
1 star
214

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Several reviews mentioned inconsistent food quality, with complaints about cold, soggy, or improperly prepared items.

Order Accuracy

A significant number of customers experienced issues with their orders being incorrect or incomplete.

Cleanliness

Customers noted that the dining area and facilities were often dirty or poorly maintained.

Positive Experiences

Despite the complaints, some customers praised the friendly staff and fresh food during certain visits.
  • NN
    nadoa
    Oct 28, 2025
    5.0
    very cool i like fries
  • HD
    Heather Dixon
    Oct 9, 2025
    1.0
    I understand that it gets busy, but either talk to the person at your window, or the person at the speaker. I was waiting to order and the woman was talking to The person at her window, then to me then to the window, then to me. I had no idea when I was actually being spoken to, to order:
  • FJ
    Fred Joans
    Sep 19, 2025
    3.0
    I am a lover of all things McDonald’s but I am very disappointed and dissatisfied with my orders recently. I am always very excited for an ice cold drink to be handed to me at the drive though but instead recently I’ve been given a Luke warm one with 2 pieces of ice that melt into the drink before I am even given the chance to take a sip. This is an easy fix please McDonald’s stop giving me warm water filled sprite.
  • MX
    Mia Xo
    Sep 14, 2025
    1.0
    If I could leave a rating of zero on this McDonald’s I would. Worst service I have ever seen. Ignorant employees and especially their manager. If you hate your job so much, get a different one. LMAO
  • KR
    Karen Renier
    Sep 11, 2025
    1.0
    The female manager will not give her name. Customer service is terrible. Got the wrong food. Wanted me to return the wrong food even though I can’t get back to the store in a couple days.

Frequently Asked Questions About McDonald's

What are the regular business hours for McDonald's at 1892 E State St in Salem, OH?

McDonald's in Salem is open Monday to Thursday from 5:00 AM to 11:00 PM, Friday 6:00 AM to 10:30 PM, Saturday 6:00 AM to 10:30 PM, and Sunday 6:30 AM to 11:00 PM.

When is the drive-through open at this McDonald's location?

The drive-through is open Monday to Thursday from 5:00 AM to 11:00 PM, Friday and Saturday from 5:00 AM to midnight, and Sunday from 6:30 AM to 11:00 PM.