Dunkin'

4.1
512 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Salem, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
809 W State St, Salem, OH
44460, United States

Hours

Reviews

4.1
512 reviews
5 stars
301
4 stars
101
3 stars
37
2 stars
20
1 star
53

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, particularly during late hours.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer frustration.

Food Quality

Inconsistent food quality, with reports of stale donuts and cold or improperly prepared food.

Positive Experiences

Some customers praised friendly staff and good coffee, highlighting positive interactions.

Cleanliness

Mixed reviews on cleanliness, with some noting clean restrooms while others reported unsanitary conditions.
  • SH
    Sean Henderson
    Jan 2, 2026
    1.0
    Visited my hometown Dunkin today as my father and i do every time i come into town. I was so disappointed and disgusted. when i walked into the establishment, a younger lady named Maitland was using racial slurs while speaking to another young girl in the back. once i walked up to the counter, she was rude, nasty and not very clean. i politely asked for a extra straw and she rolled her eyes, sighed. she made me feel like a burden just walking in.
  • SG
    Shawn German
    Nov 25, 2025
    1.0
    Every night when i go in the same 2 girl and boy work and they are extremely rude. They never tell me the total. tell me which window to pull around to say you’re welcome when I thank them for giving me my food and never give me a receipt. I never know how much money I pay and I’ve done nothing but be nice and they’re rude.
  • ES
    Eric Szijj
    Nov 16, 2025
    1.0
    11/16/25 at 9:48pm girl on drive through very rud a mean this is unacceptable. Hire employees that want to work.
  • GJ
    Garrett Jensen
    Nov 10, 2025
    3.0
    They're shorting portions over here.. because it's "filled by the machine"..... I mean a 1/4 way down a medium cup of liquid missing?? For 3 bucks???
  • CH
    Charolette Helman
    Nov 7, 2025
    5.0
    Always friendly faces and great coffee at this Dunkin location.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Salem, OH?

Dunkin' in Salem, OH is open 24 hours daily, from 12:00 AM to 11:59 PM.

What types of meals does Dunkin' serve at this location?

This Dunkin' location serves breakfast, lunch, and brunch.