Dunkin'

3.9
449 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Salem, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2823 E. State St, Salem, OH
44460, United States

Hours

Reviews

3.9
449 reviews
5 stars
231
4 stars
83
3 stars
46
2 stars
29
1 star
60

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, rude staff, and frequent order mistakes.

Food Quality

Many reviews mentioned cold or improperly prepared food items, including donuts and breakfast sandwiches.

Cleanliness

Some customers noted that the facility was clean, while others reported issues like a water leak.

Staff Attitude

Several reviews highlighted unprofessional behavior from staff, including rudeness and lack of customer service.

Inconsistent Experience

Customers experienced a wide range of service quality, with some praising the coffee and staff while others expressed disappointment.
  • LL
    Linda
    Oct 23, 2025
    5.0
    service was slow
  • BC
    Brenda Cole
    Oct 17, 2025
    1.0
    There were 2 pieces of hair glazed into my chocolate glazed donut, disgusting. Do better with food safety here!
  • RC
    Rafael Colon
    Oct 4, 2025
    1.0
    Every time I go in this building I stand in line for 10 mins I get no service they don’t tell me to give them a sec or anything I just have 2 team members staring at me for 5 mins doing nothing…
  • RW
    Richard Wright
    Aug 30, 2025
    1.0
    Every single time I come to this Dunkin there is a problem. They never answer the drive through speaker after dark, even after the new renovations. I feel like service has actually gotten worse. Go to the Dunkin on the other side of town, at least you will actually get served.
  • TT
    Tia Thomas
    Aug 3, 2025
    1.0
    I kindly asked for an extra cream in my coffee. A girl with long brown hair and brown eyes gave a snarky smile looking at the person making my coffee. She proceeded to say something to the girl laughing. I threw the coffee away because I didn’t feel comfortable drinking it. Maybe reevaluate your staff.

Frequently Asked Questions About Dunkin'

What types of food and beverages does Dunkin' Salem offer?

Dunkin' Salem offers a variety of espresso, coffee, donuts, breakfast sandwiches, and tea, catering to breakfast, brunch, and lunch meals.

What are the operating hours for Dunkin' Salem?

Dunkin' Salem operates 24 hours a day, every day of the week, open from 00:00 to 23:59 Monday through Sunday.