Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
3.6
461 reviews
5 stars
213
4 stars
83
3 stars
39
2 stars
34
1 star
92
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including rude staff interactions, long wait times, and incorrect orders.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about cold food, poorly made blizzards, and missing ingredients.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and enjoyed their food, indicating that experiences can vary.
Order Accuracy
A significant number of customers expressed frustration over incorrect orders and missing items, suggesting a recurring issue with order accuracy.
- NRNolan RosserDec 12, 20255.0wow
- TSTina SnokeDec 8, 20251.0They were rude and mean to my elderly husband and handed him a wet bag which then broke open in the parking lot.
- JMJeremy MollenkopfNov 18, 20251.0If they can mess it up or forget your food they will
- DJDarrell JacksonOct 27, 20252.0Their Blizzards are by far the worst! Every other Dairy Queen we go to their blizzards actually have flavor. Salem is very lacking in their flavor its like they purposely try and be cheap skates and put very little to no flavor in them. Such a waste and shame to pay that much for so minimum. We will drive to columbiana from now on. This has been multiple occasions now not just once.
- IKIsabel KaskalavichSep 20, 20253.0Normally not one to complain, but they need to learn better customer service skills, dude in the drive thru didn’t even let us finish talking and the girl at the second window jus was not giving a happy interaction. was not very welcoming.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Salem, OH?
Dairy Queen Grill & Chill is open Monday through Thursday and Sunday from 10:00 AM to 10:00 PM, and on Friday and Saturday from 10:00 AM to 11:00 PM. Holiday hours vary; for example, it is closed on November 27, 2025, and December 25, 2025.
Where is Dairy Queen Grill & Chill located in Salem?
It is located at 855 W State St, Salem, OH 44460-2666, USA.
What kind of food and treats does Dairy Queen Grill & Chill offer?
They specialize in soft-serve ice cream and signature shakes, along with classic burgers, fries, Blizzard® Treats, Chicken Strip Basket, and Grillburgers®. They also offer ice cream cones, shakes and malts, and ice cream cakes via DQCakes.com.
Does Dairy Queen Grill & Chill in Salem provide any family-friendly services?
Yes, the location offers family-friendly amenities including high chairs, outdoor seating, restrooms, wheelchair accessibility, drive-thru service, and welcomes children.
Can I order food online or get mobile deals at Dairy Queen Grill & Chill Salem?
Yes, mobile ordering and rewards are available, and you can order pickup online via their website. They also offer exclusive deals through their mobile app.
Does Dairy Queen Grill & Chill have drive-thru service at this location?
Yes, the Salem location features a drive-thru for convenient service.
What are some nearby places of interest customers can visit before or after their visit to Dairy Queen Grill & Chill Salem?
Customers might enjoy nearby places such as Dunkin' for coffee and donuts, Sunny's Chinese Restaurant for a meal, or the grocery stores Utz Quality Foods and Herron Foods LLC for shopping needs.
Are there automotive services near Dairy Queen Grill & Chill Salem?
Yes, nearby automotive service options include Xtreme Kleen Hand Wash & Wax, B H Major League Tire, Valvoline Instant Oil Change, and 93 Octane Motors LLC for repairs, detailing, oil changes, and car sales.
What convenience and fuel options are near Dairy Queen Grill & Chill Salem?
Circle K convenience stores and gas stations are close by, offering fuel, snacks, and coffee for customers' convenience before or after visiting Dairy Queen.
Is there any nearby entertainment or services that complement a visit to Dairy Queen Grill & Chill?
Nearby you can find Redbox for movie rentals, Bella Salon & Spa for beauty and relaxation services, and a local laundromat called Salem Laundry Room for quick chores alongside your visit.