Chipotle Mexican Grill

3.6
325 reviews
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About

Mexican Restaurant
Chipotle Salem - OH is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
2203 E State St, Salem, OH
44460, United States

Hours

Reviews

3.6
325 reviews
5 stars
153
4 stars
52
3 stars
23
2 stars
18
1 star
79

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, incorrect orders, and unprofessional staff behavior.

Food Quality

Mixed reviews on food quality, with some praising freshness while others complained about stale or poorly prepared items.

Pricing Concerns

Many customers expressed dissatisfaction with high prices relative to portion sizes and food quality.

Cleanliness

Several reviews highlighted cleanliness issues within the restaurant, including dirty tables and unsanitary conditions.

Positive Experiences

Despite the negatives, some customers consistently enjoyed their meals and praised the friendly staff.
  • CD
    Chanie Danks
    Jan 2, 2026
    5.0
    Err body knows, I be loving Chipotle. This is the closest one to me, and I love everything about it. Sofritas bowl for lyfe.
  • BB
    Brittny
    Dec 28, 2025
    5.0
    Delicious as usual!
  • KN
    Kelly Newlin
    Dec 26, 2025
    1.0
    Usually never have an issue, they were out of queso and when i asked to cancel the order the manager was so unprofessional and literally argued with my husband, told him to call 1-800-CHIPOTLE and walked away from him. It was just so unprofessional and rude. We understand you run out of things, but it’s the way you handle these situations!
  • LN
    Lucas Nance
    Dec 21, 2025
    1.0
    Awful, ordered online for pickup at 3:30pm didn’t get my food until 4:10pm. Waste of time. Don’t come to this location.
  • LC
    Luv the Country
    Dec 6, 2025
    2.0
    Very expensive over $30 for 2 bowls filled with mostly rice & corn, beans, a little bit of meat chicken or steak just a bunch of fillers and guacamole, sour cream. It tastes good to me because I love Mexican food. My son got taco's and absolutely did not like them. Definitely do not get the salsa and chips (it's a tiny cup of chop up not finely, not at all like salsa) This place is a rip-off very expensive rice. I will never do it again. Whoever owns it is getting filthy rich selling you a bowl filled with 75% rice.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Salem, OH offer?

Chipotle Mexican Grill offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads with responsibly sourced, wholesome ingredients.

Where is Chipotle Mexican Grill located in Salem, OH?

It is located at 2203 E State St, Columbiana, Salem, OH 44460, United States.