Arby's

4.3
510 reviews
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Business Details

2320 E State St, Salem, OH
44460, United States
(330) 332-9738
http://www.arbys.com/locations/us/oh/salem/2320-e-state-st/store-1061
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
2320 E State St, Salem, OH
44460, United States

Hours

Reviews

4.3
510 reviews
5 stars
277
4 stars
143
3 stars
54
2 stars
15
1 star
21

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported mixed experiences with food quality, with some enjoying fresh and delicious meals while others received stale or incorrect orders.

Service Issues

Several reviews highlighted inconsistent service, with some customers experiencing friendly and efficient staff, while others faced poor attitudes and mistakes in their orders.

Cleanliness

The restaurant was frequently noted for its cleanliness, contributing positively to the overall dining experience.

Order Accuracy

Many customers expressed frustration over incorrect orders and missing items, indicating a need for improvement in order accuracy.

Value for Money

While some customers found the prices reasonable for the quality, others felt that the food did not justify the cost.
  • JM
    Janet Miller
    Oct 12, 2025
    5.0
    Everything was great .
  • SF
    Scandinavian Flick
    Sep 14, 2025
    3.0
    We have been to this restaurant several times in the past, food was always as expected, and service was consistent with other experiences. During our most recent visit we received bad attitude and poor treatment for an employee named Lucille. We believe she was having a bad day or needs better/more training since her behavior was out of the ordinary. To all who read just take this as a warning, also you do have other choices up and down this stretch of road.
  • LW
    Lindsey Willard
    Aug 20, 2025
    5.0
    Love Arby's! .... My favorite place to grab a quick bite to eat!
  • VM
    Vicki Martin
    Aug 19, 2025
    5.0
    Food was very fresh
  • TJ
    Tammy Jones-Hancock
    Feb 8, 2020
    5.0
    The food was very good.
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