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Arby's

4.3
(512 reviews)

Business Details

2320 E State St, Salem, OH
44460, United States
(330) 332-9738

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
2320 E State St, Salem, OH
44460, United States

Hours

Reviews

4.3
512 reviews
5 stars
278
4 stars
144
3 stars
54
2 stars
15
1 star
21

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and delicious, although there were complaints about cold or stale items on occasion.

Service Issues

Several reviews highlighted inconsistent service, with some customers experiencing wrong orders or poor attitudes from staff.

Cleanliness

The restaurant was frequently described as clean and well-maintained, contributing positively to the dining experience.

Order Accuracy

Many customers reported issues with order accuracy, often receiving incorrect items or missing components.

Staff Friendliness

While some reviews mentioned unfriendly service, many customers praised the staff for being pleasant and accommodating.
  • BB
    Brittny
    Jan 25, 2026
    5.0
    The food is always good!
  • JM
    Janet Miller
    Oct 12, 2025
    5.0
    Everything was great .
  • SF
    Scandinavian Flick
    Sep 14, 2025
    3.0
    We have been to this restaurant several times in the past, food was always as expected, and service was consistent with other experiences. During our most recent visit we received bad attitude and poor treatment for an employee named Lucille. We believe she was having a bad day or needs better/more training since her behavior was out of the ordinary. To all who read just take this as a warning, also you do have other choices up and down this stretch of road.
  • JB
    Jen Bailey
    Jun 10, 2019
    1.0
    Good food but drive thru only. At least need to open for take out. They lost my business.
  • JK
    Judith Kozar
    Mar 12, 2019
    4.0
    Good fish sandwich for fast food and super price at two for $5.

Brand Certified Facts from Arby's

Arby's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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