Multiple customers reported long wait times, incorrect orders, and unprofessional behavior from staff.
Food Quality
While some customers enjoyed the food, others complained about cold, poorly prepared items and inconsistent quality.
Friendly Staff
Several reviews highlighted the friendliness of the staff, although this was sometimes overshadowed by service issues.
Cleanliness
The dining area was noted as clean and well-maintained by many customers.
Pricing Concerns
Customers expressed dissatisfaction with high prices and unexpected charges for items like sauces and water.
MP
Mark Paul
Dec 27, 2025
1.0
Waited 15 minutes at drive thru window for food then the girl asked me to pull up when line backed up, I told her no because I have been waiting 15 minutes. She told me that she was waiting on hamburger to be cooked, I told her I could have cooked one faster than that. I did pull up and waited for my food and while I was waiting watched them screw up the order behind me. Someone needs to do something about the people working.
QQ
Qinawi Qinawi
Sep 22, 2025
5.0
Recieved extra caramel just as i asked for !!
88
8den
Sep 11, 2025
5.0
Always have good food and always flip my blizzards upside down (respect the dedication). Once, I went to a different Dairy Queen and asked for chilli fries, and they gave me the smallest container known to man, but this Dairy Queen always gives me a meal sized portion of chilli fries. Thank you Dairy Queen. Please consider bringing back the butterscotch dip for the ice cream cones, though. My grandma really loved to eat that.
JB
Jake Becker
Aug 28, 2025
5.0
I mean if you know the secret passcode to get a mint chocolate blizzard then 6 star but ...yeah they're good
RC
Russell Cheek
Aug 27, 2025
2.0
Out-of-town travelers beware!
I don't know WHY they charged (without warning) $9.19 for four (4) ice waters on my (otherwise) $36.83 order. Then, when I asked for barbecue sauce and ketchup for my chicken strips and fries, I was informed they would have to charge me for the barbecue sauce. Why? I don't know - maybe the locals are accustomed to these outrageous charges, and maybe the store is just trying to stop some losses of some sort, but the experience for a traveler stopping by on a long trip to feed a large family was among the worst ever - and I've traveled for YEARS! Yes - I still have the receipt showing the charges for the water - someone finally, and sensibly, gave me 3 barbecue sauces free of charge when I gave them a seriously questioning look...
The food was good though. Thanks!
What are the daily operating hours of Dairy Queen Grill & Chill in Saint Clairsville, OH?
Dairy Queen Grill & Chill is open daily from 10:00 AM to 10:00 PM.
Is Dairy Queen Grill & Chill open on major holidays?
Dairy Queen Grill & Chill is closed on Thanksgiving Day, November 27, 2025.
Does Dairy Queen Grill & Chill in Saint Clairsville have a drive-thru service?
Yes, Dairy Queen Grill & Chill offers drive-thru service for customer convenience.
Are there seating options available at Dairy Queen Grill & Chill?
Yes, the location has both indoor and outdoor seating, and is family-friendly with booster seats and high chairs available.
Is the Dairy Queen Grill & Chill location accessible for customers with disabilities?
Yes, this location is wheelchair accessible and offers restrooms for customer use.
Can I order from Dairy Queen Grill & Chill online or via a mobile app?
Yes, you can order online through their pickup order website or download the Dairy Queen app for exclusive deals and mobile ordering.
Where is Dairy Queen Grill & Chill located in Saint Clairsville?
Dairy Queen Grill & Chill is located at 178 E Main St, Saint Clairsville, OH 43950.
Are there any nearby gas stations or convenience stores near Dairy Queen Grill & Chill?
Yes, nearby you will find Sunoco Gas Station, CFM Express St Clairsville Ohio, and St.C Food Mart which can be convenient stops before or after your visit.
What other dining options are close to Dairy Queen Grill & Chill?
Nearby dining options include Giacinta’s Gelato & Caffe for coffee and gelato, Pizza Shack and Papa D's Pizza for pizza and fast food, and Ice Shack, which serves smoothies and ice cream.
Are there any family-friendly or recreational places near Dairy Queen Grill & Chill?
Yes, customers can visit St. Clairsville High School or the nearby City Of St Clairsville community services, which may be of interest before or after enjoying Dairy Queen.