Chipotle Mexican Grill

4.3
702 reviews
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About

Mexican Restaurant
Chipotle St Clairsville is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
68041 Mall Ring Rd, Saint Clairsville, OH
43950, United States

Hours

Reviews

4.3
702 reviews
5 stars
450
4 stars
136
3 stars
50
2 stars
24
1 star
42

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers praised the food for being delicious and fresh, but there were complaints about inconsistent portion sizes and over-seasoning.

Cleanliness

Multiple reviews highlighted issues with cleanliness, noting dirty tables, floors, and food prep areas.

Service Issues

While some customers experienced excellent service, others reported rude staff and poor management, particularly during busy times.

Portion Sizes

Several customers expressed dissatisfaction with the portion sizes, stating they were smaller than expected for the price.

Overall Experience

The location received mixed reviews, with some customers vowing to return while others stated they would not come back due to negative experiences.
  • MM
    Mayor McCheese
    4 days ago
    1.0
    Ordered double meat and got less than 1 serving, cost 20 dollars.
  • CW
    Carson Williams
    Nov 5, 2025
    5.0
    This is possibly the greatest dining experience I have ever had. What a great manager, they made my food faster than I could even order. Amazing.
  • JB
    Justin Bond
    Nov 5, 2025
    5.0
    Great food and great people working there. Everyone is always in a good mood. The manager, Crystal, is a kind and happy person. And does a great job at keeping everything moving quickly without making you feel rushed like most places.
  • LH
    Logan Havas
    Nov 4, 2025
    5.0
    Anybody leaving a 1/5 isn’t satisfied at any restaurant they go to, grow up. Best Chipotle I’ve ever been to. Always consistent and friendly. Go to a Chipotle in Columbus or Pittsburgh and you’ll appreciate this place as much as you should.
  • MT
    Millennial Trucker (That_w9)
    Oct 22, 2025
    1.0
    Older Lady with the red hair and goofy bowtie in hair that I'm assuming is the manager lacks complete respect and decency around her staff and customers. New younger girl on the line with red hair who is clearly still learning being talked to disrespectfully by the manager and not being showed the proper way to do food portions. Instead, the older women is making nasty comments to the other employees right infront of us customers about how ridiculous it is. You NEVER handle issues with staff in the front of house. Not acceptable at all. And if you have an issue with a staff member, train them the proper way NOT during a dinner rush. Be patient and understanding that they are new. I frequented this location often and will no longer after this interaction. My company and fellow companies I am partnered with do larger catering orders on a regular business from this location, that will also cease. Hopefully something is done about this situation immediately and corporate reaches out in some way and only then we may continue doing business. The manager should be terminated.

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill in Saint Clairsville?

Chipotle Mexican Grill in Saint Clairsville is open every day from 10:45 AM to 11:00 PM.

Does the Chipotle in Saint Clairsville offer pickup and delivery services?

Yes, this location offers both in-store pickup and delivery for your convenience.