Wendy's

2.9
847 reviews
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Business Details

4910 Vine St, Saint Bernard, OH
45217, United States
(513) 356-9888
https://locations.wendys.com/united-states/oh/saint-bernard/4910-vine-st
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About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
4910 Vine St, Saint Bernard, OH
45217, United States

Hours

Reviews

2.9
847 reviews
5 stars
210
4 stars
134
3 stars
148
2 stars
96
1 star
259

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many customers reported receiving cold, stale, or poorly prepared food, with some even experiencing food poisoning.

Cleanliness

Several reviews mentioned unsanitary conditions in the dining area and kitchen, including flies and dirty restrooms.

Management Issues

Customers expressed concerns about the lack of effective management and staffing problems, leading to disorganization and poor service.
  • AS
    ADAM SULLIVAN
    Dec 29, 2025
    2.0
    This location has issues with employees. Some have no communication skills or customer service skills. The new items, and seasonal items are always out. I have had a couple different issues where the dinning room was locked hours before it was supposed to be locked and I called the complaint number and they said they will give me a credit for a free meal because of those issues on 2 different days but I had to download the app, which I did but when I did so I never received my credit. NEVER.
  • KM
    Kamilah Harris Metts
    Nov 22, 2025
    1.0
    Bad not go there it’s so bad I want to give them a 0 not a 1 😭 so first I walked in. I hear an older lady screaming at some little kids then she was spitting all over their faces so I ignored it and I went to go order my food long line, but they were fully staffed. They were complaining about their own jobs plus flies flying on me and the food. I order my food still, it was cold. The nuggets was old and the hamburger meat tasted like dirt do not go there disgusting do not recommend.
  • RS
    Ronnia Szeto
    Nov 10, 2025
    1.0
    super slow place
  • CG
    Clayton G
    Nov 5, 2025
    1.0
    This is absolutely by far the worst Wendy’s in the United States of a America. Between the extremely long wait times, horrid food quality where you get rock hard food, and general chaos here where it seems like every day is the first day they opened it’s tough to give this place any higher of a review. I feel bad for the workers here. Someone needs to step up.
  • KL
    Katie Lawrence
    Oct 30, 2025
    1.0
    Alright coworker call her popcorn made sexualcomment at the register and then messed with her shoe and then made my frosty. She complained about taking my order. I tried to resolve this via survey nobody contacted me back. I got sick from my food.
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Frequently Asked Questions About Wendy's

Is 612 St Bernard Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-thru at Wendy's located at 4910 Vine St, Saint Bernard, OH?

The drive-thru at this Wendy's location is open every day from 6:30 AM to midnight.