Five Guys

4.5
1854 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 10090 Olde US 20 in Rossford is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
10090 Olde US 20, Rossford, OH
43460, United States

Hours

Reviews

4.5
1,854 reviews
5 stars
1,322
4 stars
358
3 stars
91
2 stars
34
1 star
49

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently praised the friendly and attentive service, highlighting staff members who went above and beyond.

Food Quality

While many reviews celebrated the deliciousness of the burgers and fries, there were notable complaints about inconsistent food preparation, including raw burgers and excessive toppings.

Pricing Concerns

Several customers expressed dissatisfaction with the rising prices, feeling that the cost did not match the portion sizes or overall value.

Cleanliness and Atmosphere

The restaurant was generally noted for its cleanliness, though some customers found the noise level in the dining area to be excessive.
  • TR
    Theresa R
    Dec 22, 2025
    5.0
    A++ service
  • GM
    Genesis Moore
    Dec 17, 2025
    1.0
    this is the last time i’m ever ordering from this place. this has to be about the 3rd time i’ve gotten a raw burger.. i understand that you guy’s could have been busy. but this has happened multiple times. i had a long tough day and was exhausted and starving and wanted to treat myself, and my burger is literally raw..
  • KH
    Kenneth Hale
    Dec 14, 2025
    5.0
    Five guys ...five stars !!
  • NS
    Nicholas Swade
    Dec 1, 2025
    4.0
    Keeping this one short and sweet, I went in 8 minutes before close and ordered a meal. They didn't complain or show any sign of disappointment, well done
  • SM
    Skippy Mizzle
    Nov 29, 2025
    1.0
    Shrink-flation is now occurring at least at this location. Portions got smaller compared to last year. 3 burgers in a bag had zero weight . Close to $40 I could have made 12 burgers at home.Especially when the meat only weighed probably 1/4 lb. Per patty.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.