Five Guys

4.6
1843 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 10090 Olde US 20 in Rossford is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
10090 Olde US 20, Rossford, OH
43460, United States

Hours

Reviews

4.6
1,843 reviews
5 stars
1,315
4 stars
356
3 stars
91
2 stars
34
1 star
47

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers consistently praised the burgers and fries for being delicious and fresh, with many highlighting the generous portions.

Service

The staff received positive feedback for being friendly and attentive, although some reviews noted issues with order accuracy and speed during busy times.

Pricing

Many customers commented on the high prices, stating that while the food is great, it can be considered expensive for fast food.

Atmosphere

The restaurant was generally described as clean, but some customers found the noise level and music to be too loud.

Consistency

Most reviews indicated a consistent positive experience across visits, though a few customers reported isolated negative experiences.
  • JC
    Jaycee Cameron
    Nov 6, 2025
    2.0
    I ordered a patty melt with mayo amongst other toppings… I might as well have ordered a jar of mayo. I could not even scrape it off and finish my burger there was SO MUCH MAYO. Maybe get it on the side if you like mayo on your burger. I’ve never had issues at the other locations.
  • JB
    Jason Baldwin
    Nov 5, 2025
    1.0
    We placed an order for our office, about a dozen sandwiches, and they literally messed up every single one of them. Not a single person in the office got what they ordered. It was as if they just made a dozen burgers with one or two toppings of their own choosing. Absolutely unacceptable service it was like they were trying to tell us they don't want our business or they were mad that we placed a large order.
  • GM
    Gina Managhan
    Nov 1, 2025
    3.0
    Can’t really go wrong with five guys. I have 3 stars because there really wasn’t anything special with them. Their food is your average fast food kind. Also, the sides are all an up charge, it would be cool if the chain did some combo options. I was please with the staff, they were all super friendly and accommodating. The wait was decent considering the time of day (lunch time) and how busy the area was at the time. The seating area is pretty tight but there is a good amount overall. The restaurant is also clean which is a plus.
  • KS
    Kendrick Sutton
    Oct 26, 2025
    5.0
    This place great!
  • SK
    Steven Kirian
    Oct 21, 2025
    5.0
    Always good fresh burgers and fries. They do need to add some would suppression panels into the dining area. Very noisy and echoey

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.