Dunkin'

4.2
628 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Rootstown, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
4099 State Route 44, Rootstown, OH
44272, United States

Hours

Reviews

4.2
628 reviews
5 stars
365
4 stars
125
3 stars
60
2 stars
31
1 star
47

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service are mixed; while many praise friendly staff, there are multiple reports of rude or unhelpful interactions, particularly from management.

Order Accuracy

There are frequent complaints about incorrect orders and inconsistent drink preparation, leading to customer dissatisfaction.

Cleanliness

The location is generally noted for being clean and well-maintained, contributing positively to the customer experience.

Speed of Service

Despite high traffic, many customers appreciate the quick service, especially during busy hours.

Product Availability

Customers often report that popular items, especially donuts, are frequently out of stock, which affects their overall satisfaction.
  • JM
    Janessa Martin
    4 days ago
    2.0
    I've been coming to this dunkin for a while. They never used to have both windows open and now they do,which is wonderful. However today this evening when ordering my coffee I placed my order and noone told me what window to pull to and noone was standing in the 1st window. So I pulled all the way up to the second. If no one tells you what window to stop at and pay you don't know. So after ordering my coffee, I pulled up to the second window instead of the first and the girl was very rude to me. Rudely said, excuse me, can you pull back to the first window and pay?And I told her ohh no one told me what window stop at. And she said well its the 1st. Thanks after I had to put my car in reverse.
  • NF
    Natalie Forkapa
    Nov 8, 2025
    1.0
    My friend and I went here and they’re all messing around and so rude!!! A young girl came in saying she was here for training and walked away to get something and they were already talking crap about her! I ordered 2 drinks and only got one and I told them that I ordered two of them and these young ladies looked at me SOOOOO rudely. They were all so rude and so childish. I’m not ever going there again!!!
  • LE
    Lauren Elinor
    Nov 1, 2025
    5.0
    I always go out of my way to come to this dunkin and I love it every time!! I think the past 4 years going I have only had 1 bad trip there but I get it everybody has their days!! Very kind workers and always neat and clean inside/outside the store! Definitely recommend coming here!! :)
  • CC
    Cassandra Carlevale
    Oct 27, 2025
    4.0
    I stop at this particular Dunkin every morning on my way to work . Its usually quick and friendly service. Food is alright would like for them to bring back the ham and cheese crescent sandwich . Usually get the 6 dollar meal and occasionally a donut or a couple dozen for work. Donuts always fresh and good. The Ice coffee is good when made correctly. There are times its not consistent and that's upsetting. Would of gave them 5 stars but today I got undercooked bacon and when I called the manager or male who answered was not helpful rather he was very condescending. Rude how about be a little more concerning and help your customers when they call with concerns. I literally go there 5 times a week and sometimes I stop on my way home for a ice coffee or a refresher. Why can I not add a picture????
  • TB
    Tim Bourgoin
    Oct 22, 2025
    5.0
    Just coffee with a friend. Amazing service. Seems to be one of the topic run facilities. Great job to the employees, managers, and owners. 🙏

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Rootstown, OH?

Dunkin' in Rootstown, OH is open 24 hours a day, 7 days a week, from midnight to 11:59 PM daily.

Does this Dunkin' location offer delivery and curbside pickup?

Yes, Dunkin' Rootstown offers both delivery and curbside pickup services for your convenience.