Brand Certified
Dairy Queen Grill & Chill
3.9(547 reviews)
Certified by Dairy Queen Grill & Chill • Feb 22, 2026
Business Details
4009 State Rte 14, Rootstown, OH
44272-9720, United States
Certified by Dairy Queen Grill & Chill • Feb 22, 2026
(330) 325-1314
Certified by Dairy Queen Grill & Chill • Feb 22, 2026
https://www.dairyqueen.com/
Certified by Dairy Queen Grill & Chill • Feb 22, 2026
About
Certified by Dairy Queen Grill & Chill • Feb 22, 2026
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Certified by Dairy Queen Grill & Chill • Feb 22, 2026
Hours
Certified by Dairy Queen Grill & Chill • Feb 22, 2026
Reviews
3.9
547 reviews
5 stars
290
4 stars
104
3 stars
54
2 stars
31
1 star
68
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, incorrect orders, and poor customer service experiences.
Food Quality
While some customers praised the food, many noted issues with incorrect items, overcooked food, and inconsistent quality.
Staff Attitude
Feedback highlighted a mix of friendly and rude staff interactions, with some customers experiencing unprofessional behavior.
Cleanliness
Several reviews mentioned cleanliness issues, including a dirty environment and poorly maintained facilities.
Ice Cream Quality
The ice cream received mixed reviews, with some customers enjoying it while others reported issues like melted or poorly prepared items.
- TOTristan OhlerJan 13, 20265.0I’m the new cat in town.
- HLHellena LipplyJan 12, 20265.0Fast service, everything as advertised
- JFJon FloydDec 30, 20255.0I have been here don't know when, but I do know there okay and all of the diary queen food chain in different places...
- SJSara JoynerDec 23, 20251.0Has no problem taking money but cant make an order to save there life. Won't answer there phones for over and hour and when do they just hang up on you. Terrible customer service and won't refund when they are in the wrong but wait 25 mins for food and not get right. The worst of the worst im not sure how they own a business.
- CCCliffordDec 23, 20255.0Best ice creams in town
Frequently Asked Questions About Dairy Queen Grill & Chill
What is the address of Dairy Queen Grill & Chill in Rootstown, OH?
Dairy Queen Grill & Chill is located at 4009 State Rte 14, Rootstown, OH 44272-9720, USA.
What are the operating hours of Dairy Queen Grill & Chill?
The restaurant is open every day from 10:00 AM to 10:00 PM.
What type of food and treats does Dairy Queen Grill & Chill offer?
They offer soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburgers, shakes & malts, and items from DQCakes.com.
Does Dairy Queen Grill & Chill provide facilities suitable for families and kids?
Yes, the restaurant is family-friendly, welcomes children, and has seating with outdoor options, restrooms, and free WiFi.
Is there a drive-thru service available at this Dairy Queen location?
Yes, there is a drive-thru service available for convenience.
Can I place a mobile order or get mobile deals at Dairy Queen Grill & Chill?
Yes, mobile ordering, rewards, and exclusive mobile app deals are available.
Where can I find more information or order online for Dairy Queen Grill & Chill?
You can visit their website at https://www.dairyqueen.com/en-us/locations/oh/rootstown/4009-state-rte-14/44653/ or order online at https://www.dairyqueen.com/en-us/order/pickup/n/44653/.
What nearby places can I visit before or after enjoying a meal at Dairy Queen Grill & Chill?
Nearby you can visit Edinburg Auction for antiques and shopping, Adam's Action Figures & Comics for collectibles and gifts, or Gionino's Pizzeria for additional dining options.
Are there any nearby services that might be helpful if I need automotive assistance?
Yes, nearby there are several automotive services such as Complete Service Center & Towing, Edinburg Automotive Repair, and Interstate 76 Truck & Trailer Repair.
If I'm traveling to Dairy Queen Grill & Chill, what public services are located nearby?
Nearby public services include Edinburg Township Admin for community support and Portage County Medical Society Sheriff's Department for emergency and law enforcement services.
Brand Certified Facts from Dairy Queen Grill & Chill
Dairy Queen Grill & Chill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website
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