Got 2 chili cheese dogs got home and the chili was so dry it was nasty
BB
Bill Blankenship
Mar 19, 2026
1.0
Incredibly disappointing. Took my kids here for ice cream, and one of the workers was verbally abusive towards her coworkers, berating them loudly in front of customers.
When I saw her push one of them I told her it was inappropriate, and she should respect her employees. She responded "Thats my sister!" Then slammed my ice cream down and stormed off.
To say it was excessive and unprofessional would be a great understatement. Will never visit this location again. Not a pleasant visit at all.
NF
Noel frey
Mar 11, 2026
2.0
They have workers who can be nice, other than the girl that has brown hair, and she always does drive thru. I think I've heard people calling her Abby. So this Abby girl needs to get it through her head that your there to work and not goof off. I also want to say thank you for the other girl who has short dishwater blonde hair, wears black jeans, she always does counter, and im pretty sure she's like 3 months new. This girl she trys her hardest and I can tell that she feels that she does NOT get many positive comments for her trying as hard as she can. Your food is highly expensive, and the workersneed to learn how to have respect for each other. I hear Abby boosing that girl around all the time so all I'm saying Is that these workers need to take a break if they want to keep there job.
Frequently Asked Questions About Dairy Queen Grill & Chill
What is the address of Dairy Queen Grill & Chill in Rootstown, OH?
Dairy Queen Grill & Chill is located at 4009 State Rte 14, Rootstown, OH 44272-9720, USA.
What are the operating hours of Dairy Queen Grill & Chill?
The restaurant is open every day from 10:00 AM to 10:00 PM.
What type of food and treats does Dairy Queen Grill & Chill offer?
They offer soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburgers, shakes & malts, and items from DQCakes.com.
Does Dairy Queen Grill & Chill provide facilities suitable for families and kids?
Yes, the restaurant is family-friendly, welcomes children, and has seating with outdoor options, restrooms, and free WiFi.
Is there a drive-thru service available at this Dairy Queen location?
Yes, there is a drive-thru service available for convenience.
Can I place a mobile order or get mobile deals at Dairy Queen Grill & Chill?
Yes, mobile ordering, rewards, and exclusive mobile app deals are available.
Where can I find more information or order online for Dairy Queen Grill & Chill?
You can visit their website at https://www.dairyqueen.com/en-us/locations/oh/rootstown/4009-state-rte-14/44653/ or order online at https://www.dairyqueen.com/en-us/order/pickup/n/44653/.
What nearby places can I visit before or after enjoying a meal at Dairy Queen Grill & Chill?
Nearby you can visit Edinburg Auction for antiques and shopping, Adam's Action Figures & Comics for collectibles and gifts, or Gionino's Pizzeria for additional dining options.
Are there any nearby services that might be helpful if I need automotive assistance?
Yes, nearby there are several automotive services such as Complete Service Center & Towing, Edinburg Automotive Repair, and Interstate 76 Truck & Trailer Repair.
If I'm traveling to Dairy Queen Grill & Chill, what public services are located nearby?
Nearby public services include Edinburg Township Admin for community support and Portage County Medical Society Sheriff's Department for emergency and law enforcement services.
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