Taco Bell

Reviews

• RP

  rachael pufnock

  2 days ago
  1.0
  This location is open until 3am. I’ve had this issue multiple times and I was verbally assaulted by your drive thru attendee tonight 2/15/26. This woman denied me my order AFTER some man took it through the drive though. Then she proceeded to call me the B word. Do better Taco Bell. After I left when when waiting for a long time, this was the line.
• TH

  Topher Helm

  3 days ago
  1.0
  This store is run by literal teenagers after dark. I waited over an hour and 15 minutes for my order. Three different dashers went to pick it up. The girl on the phone when I called to check, mocked me and said they made it already and couldn’t confirm any of my order info. This store is an absolute disaster with no management. The franchiser should lose their rights! If they struggle this much with taking orders and answering the phone, you can’t trust them to make your food. Avoid at all costs.
• JL

  J Lucas

  Feb 1, 2026
  1.0
  Avoid this location at all costs. If the aggressively rude, unequipped staff isn’t enough of a reason.. Good luck with your order being correct. I know how complicated it can be to NOT put tomatoes on something. Even adding black beans to a nacho can really be too much work. This used to be a really good location.
• NF

  Noah Ferris

  Jan 27, 2026
  1.0
  This tacobell is so weird, during the day its usually fine but when the sun goes down the night crew there is unbelievably bad over the years I have seen them. 1. Pretend to be closed or say they are "only taking doordash orders". 2. Visibly Smoke Cigarettes and Weed in the store. 3. Serve still frozen food. 4. Hide in the store and pretend nobody is there. Nobody working there wants to be there or do any work and all the customers suffer for it.
• KK

  Katie

  Jan 7, 2026
  1.0
  I have been coming here for a long time. Today I pulled right through the driveway thru without my order and completely unhappy, as I have had to do a few times lately. The attitude and tone of the employees taking orders. It’s January 7th 2025, I tried to place my order at 12:44 pm. The woman switched around the meats I wanted, assumed my order was done, and after I completed my order and had to ask her to delete the items she got wrong, she said anything else boss? Is this a joke? Why should I pay $20 for my food that she’s probably going to spit in because SHE can’t use an order screen. In the past, I’ve gotten orders where they say nothing to me other than, what can I get you. Don’t work here if you hate your life so much and treat the people paying for your product like we are inconveniencing you. It’s your job to take my order and get it right, and act like a decent human. I will just go to the Taco Bell by my house in westlake from now on. They’re way nicer there

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