Business Details
About
CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Rocky River is here with warmth and welcome. Panera Bread. Food as it should be.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Hours
Reviews
4.0
663 reviews
5 stars
339
4 stars
161
3 stars
57
2 stars
42
1 star
64
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service, with some employees being friendly and accommodating, while others are reported as rude and inattentive.
Food Quality
Many customers expressed disappointment with the food quality, citing issues such as cold meals, missing ingredients, and overall decline in taste.
Order Accuracy
Numerous reviews mention frequent mistakes with orders, including missing items and incorrect preparations, leading to customer frustration.
Cleanliness
Several customers noted that the restaurant's cleanliness was lacking, with dirty tables and unsanitary conditions reported.
Pricing Concerns
Customers frequently commented on the high prices relative to the quality and quantity of food received, leading to perceptions of poor value.
- AWAnnie W2 days ago2.0It’s the fact that I said add bacon three times (drive through). 3 times! Was I charged? Yes. Did the breakfast sandwich have bacon - NO Is anyone else exhausted by high prices and low service as the norm?
- ZZZachNov 17, 20255.0Megan took my friend and I’s order with patience, care, and intent. She made great conversation and made sure my friend and I didn’t feel rushed or pressured. It’s rare to come by amazing customer service and I cannot recommend Megan any higher!! Terrific hire!!
- TMTori MusmuratiNov 13, 20255.0This evening was the best Panera I have ever had !
- AAarthurNov 5, 20255.0great food, and great service.
- MHMargaret HammockOct 19, 20251.0The person who took my order was so rude. She should be fired. I left there thinking 🤔 she has no business in customer service. I will be calling Panera to tell them who she is.
Frequently Asked Questions About Panera Bread
Does Panera Bread Rocky River accept reservations?
No, Panera Bread Rocky River does not accept reservations.
What are the usual operating hours for Panera Bread Rocky River?
Panera Bread Rocky River is open Monday to Saturday from 6:30 AM to 9:00 PM, and Sunday from 7:00 AM to 8:00 PM.
Is it possible to order food online for delivery or pickup from Panera Bread Rocky River?
Yes, you can order online for delivery or rapid pick-up through their website or app.
Which meals are served at Panera Bread Rocky River?
Panera Bread serves breakfast, lunch, brunch, and dinner.
What types of payment does Panera Bread Rocky River accept?
They accept American Express, cash, Discover, Mastercard, and Visa.
Does Panera Bread Rocky River offer catering services?
Yes, they offer catering services.
Does Panera Bread Rocky River have drive-through service?
Yes, this location features a drive-through service for customer convenience.
What nearby places can customers visit before or after dining at Panera Bread Rocky River?
Customers might visit Stitch & Mane Hair Company, Sage Nails Spa, or Supercuts for beauty and spa services before or after their meal.
Are there fitness options near Panera Bread Rocky River that customers can check out?
Yes, nearby fitness centers include Orangetheory Fitness, 360 Degree Fitness, and The Little Gym for gymnastics.
Where can customers find additional services like banks or medical offices near Panera Bread Rocky River?
Nearby options include Citizens Bank and Huntington Bank for financial needs, and Dr. Troy T.Pesek Optometrist or Dental Health Center Inc. for medical services.