Pizza Hut

2.4
332 reviews
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Business Details

5140 Wilson Mills Rd, Richmond Heights, OH
44143, United States
(440) 646-9660
https://locations.pizzahut.com/oh/richmond-heights/5140-wilson-mills-rd
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About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery Service
Find your nearby Pizza Hut® at 5140 Wilson Mills Rd in Richmond Heights, OH. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Pizza Hut
5140 Wilson Mills Rd, Richmond Heights, OH
44143, United States

Hours

Reviews

2.4
332 reviews
5 stars
68
4 stars
35
3 stars
24
2 stars
25
1 star
180

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, unresponsive staff, and rude interactions.

Order Accuracy

Many reviews highlighted frequent mistakes with orders, including missing items and incorrect food.

Food Quality

Customers expressed dissatisfaction with the quality of food, citing undercooked pizzas and unappetizing flavors.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, contributing to a negative dining experience.

Delivery Problems

Customers experienced issues with delivery, including late arrivals and canceled orders without notification.
  • DW
    Dave Walker
    2 days ago
    1.0
    This is the worst restaurant I've ever been to in my entire life every employee there was lazy and mean and rude and slow and liars and I will never ever come back to this restaurant again and everybody needs to stay clear of this place there was three other people in front of me and they were all upset with how they were treated by the mean person behind the counter he was nasty uninviting and rude and I will never ever ever ever ever go back to the restaurant again and as a matter of fact I will be calling Pizza Hut Corporate and complaining about this restaurant it was that bad
  • SM
    Stephen Mason
    Oct 8, 2025
    1.0
    Placed an order online. My payment was processed, but the door is locked and no one is inside. Now I'm having to jump through corporate hoops just to get my money back. Do not order from here.
  • KN
    Kim November
    Oct 6, 2025
    1.0
    Ordered the melt. Didn’t include any dipping sauce. Tasted awful and the clerk was standing there eating something as she was waiting on me. Will never go back!
  • GD
    Gwendolyn Devine
    Aug 19, 2025
    1.0
    Horrible service, horrible employees, horrible clientele will never go back!!!
  • BD
    Boss Doll
    Aug 9, 2025
    1.0
    Do not go here ever. They messed up my order and gave me false information, I paid for my order and when I got it. It wasn't at all what I was told it would be. The general manager is rude and basically blamed me and told me I could just get my refund and go about my day. He also said my complaints was a corporate issue and to take it up with them.
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Frequently Asked Questions About Pizza Hut

What types of food does Pizza Hut at 5140 Wilson Mills Rd serve?

Pizza Hut offers pizza classics like Meat Lovers® and Original Stuffed Crust®, along with signature wings, pastas, and desserts.

What are the delivery hours for this Pizza Hut location?

Delivery is available Monday to Thursday from 3:00 PM to 10:00 PM, Friday and Saturday from 10:30 AM to 11:00 PM, and Sunday from 10:30 AM to 10:00 PM.