Brand Certified
McDonald's
3.3(1349 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
465 Richmond Rd, Richmond Heights, OH
44143, United States
Certified by McDonald's • Mar 01, 2026
(216) 381-4722
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.3
1,349 reviews
5 stars
381
4 stars
281
3 stars
281
2 stars
125
1 star
281
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported slow service, unprofessional staff behavior, and incorrect orders.
Food Quality
Many reviews mentioned cold or poorly prepared food, with specific complaints about undercooked fries and incorrect items.
Customer Experience
Several customers expressed dissatisfaction with the overall dining experience, citing uncleanliness and rude staff.
Positive Experiences
Despite the negative feedback, some customers praised the friendly service and good food quality during certain visits.
- RWRebecca WebbJan 30, 20264.0Good
- PEPhilip EnneperJan 14, 20263.0It needs better management or staff or both. Slow service, unprofessional demeanor, dirty store. Just a generally unpleasant experience even for a McDonald's
- HLHellena LipplyJan 12, 20263.0Slow service....missing several items
- DJDakota JinesDec 27, 20251.0Ordered at the drive through while it was slow, took 15+ minutes for a few items, forgot to ring up our drink and didn't give us a receipt, had a really bad attitude when we asked about the drink, food was made poorly. They were also out of fries and had multiple damaged and flickering lights in the drive through.
- SHSJ HDec 6, 20251.0Who's managing the place? Walked in evening of December 3rd, 2025. 8 people there, 1 working. No one could identify what a double cheese burger looked like. It took 5-6 minutes for them to figure it out. No customers there and only 2 waiting for food. 15 minute ticket times. People in the back walking around aimlessly trying to look busy and failing.
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 465 Richmond Rd?
McDonald's is open daily from 5:00 AM to 11:00 PM, except on Sundays when it opens at 6:00 AM.
When is the drive-thru service available at this McDonald's location?
The drive-thru is open every day from 5:00 AM to 11:00 PM, except Sundays when it opens at 6:00 AM.
What times does McDonald's offer delivery service?
Delivery is available Monday through Saturday from 5:30 AM to 10:00 PM, and on Sundays from 6:00 AM to 10:00 PM.
What types of payment does McDonald's accept at this location?
You can pay with American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What services does McDonald's provide for order pickup and delivery?
McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Can I order McDonald's food through a mobile app?
Yes, you can order via the McDonald's App available on both Apple App Store and Google Play Store.
Are there any nearby pet-related services close to this McDonald's?
Yes, nearby pet services include K-9 Kingdom (pet grooming), CC's Cupboard Pet Food Pantry, Hillcrest Animal Hospital, and Nine Lives Cat Clinic.
What are some nearby places I can visit after dining at McDonald's?
You might enjoy visiting Richmond Heights Community Park for outdoor relaxation or checking out local shops like Schoolbelles Uniforms.
Are there any nearby medical facilities close to McDonald's?
Nearby medical centers include Resilience Health Systems of Richmond Heights, Fox Medical Center, Faith Medical Associates, Phleb Lab LLC, and Life Vitality USA.
Where can I find more information about McDonald's menu and online ordering?
You can view the full menu at McDonald's official website and order online through their delivery website or the McDonald's App.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website