Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.4
1,476 reviews
5 stars
524
4 stars
298
3 stars
250
2 stars
110
1 star
294
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported slow service, rude staff, and long wait times, especially during busy hours.
Food Quality
Many reviews mentioned inconsistent food quality, including cold or undercooked items, and missing ingredients.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty dining areas and poor food handling practices.
Staff Attitude
There were numerous complaints about staff being unfriendly or disinterested in providing good customer service.
Inventory Problems
Customers frequently encountered items being out of stock, leading to disappointment and frustration.
- PGPERSONAL GARCIAJan 1, 20265.0Great place to be
- DKDianne KohlDec 20, 20251.0Ordered two burgers without certain items. We received to completely plain burgers. How do they do something like that? Completely on purpose is how. Why bother making it the way we want when it’s to go? They just put nothing on it instead. Horrible!
- JRJuanita RichardsonDec 5, 20251.0No one came to drive thru window, walked in to be greeted with a filthy restaurant, no baked potatoes in stock and the slowest service I've ever seen. Stay away.
- TTTYBkarDec 5, 20251.0This place needs leadership to come in as a secret shopper and just pay attention to operations
- S1Sam 102Nov 5, 20251.011-5-25 at 1:50 pm waiting for ever to Even have someone speak to us let alone take our order too busy doing door dash n window to serve the ppl waitin in line 10 Mins later I asked them if they gonna take our order and they said they are short staff but didn’t bother to greet us or say Anthing to us till we spoke stay away n very rude
Frequently Asked Questions About Wendy's
Is Ridgefield Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is this Wendy's location open 24 hours?
Yes, this Wendy's in Richfield, OH is open 24/7 every day of the week.
Can I order Wendy's food for delivery near Richfield, OH?
Yes, delivery is available where supported. Use the Wendy's app or visit order.wendys.com and enter your address to check delivery availability.
Does this Wendy's have a drive-thru?
Yes, this Wendy's location offers a drive-thru and it is open 24 hours a day, seven days a week.
What meals are served at this Wendy's?
This Wendy's serves breakfast, lunch, and dinner.
What payment methods are accepted at Wendy's in Richfield, OH?
Accepted payment options include American Express, Cash, Discover, MasterCard, and Visa.
How can I provide feedback or contact Wendy's Richfield location?
You can provide feedback via Wendy's Customer Care live chat, call 888-624-8140, complete their satisfaction survey, or call the store directly at (330) 659-2010.
Are Wendy's gift cards available at this location?
Yes, gift cards can be purchased in-restaurant, online, or through select retailers. You can also check your gift card balance online.
How can I find menu prices and nutrition info for Wendy's in Richfield?
Visit order.wendys.com or the Wendy's mobile app, select this location to see prices and nutrition details for menu items.
What nearby places can I visit before or after dining at Wendy's Richfield?
Nearby places include Pilot Travel Center for fuel and supplies, Holiday Inn Express & Suites Cleveland-Richfield and Motel 6 for accommodation, and local services like CAT Scale and Exit 11 Truck Tire Service if you need automotive assistance.
How can the nearby Pilot Travel Center help Wendy's customers?
If you need gas, convenience store items, or ATM services while visiting Wendy's, Pilot Travel Center is conveniently close by to meet those needs.
Are there lodging options near Wendy's in Richfield?
Yes, guests can stay at nearby hotels like Holiday Inn Express & Suites Cleveland-Richfield or Motel 6, both located close to the Wendy's location.