Location.com logo
Brand Certified

Wendy's

3.4
(1485 reviews)

Business Details

(330) 659-2010

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
5219 Brecksville Rd, Richfield, OH
44286, United States

Hours

Reviews

3.4
1,485 reviews
5 stars
526
4 stars
298
3 stars
252
2 stars
113
1 star
296

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, incorrect orders, and unresponsive staff, leading to frustration.

Food Quality

Many reviews highlighted issues with food quality, including cold, undercooked, or incorrect items.

Staff Attitude

Several customers noted rude or disinterested staff, impacting their overall experience.

Cleanliness and Management

Feedback indicated a lack of cleanliness in the restaurant and poor management practices, contributing to a negative dining environment.
  • PP
    Picmonchu
    Feb 25, 2026
    1.0
    the soda was watered down and they didn't give me any sauce
  • SB
    Sarah Bohatka
    Feb 21, 2026
    2.0
    No one was paying attention to the drive through. We went in and waited a while for them to take our order. They got it wrong :(
  • LP
    Laura Putnam
    Feb 14, 2026
    1.0
    Worst Wendy's Experience Ever. The kids were kind enough, but the order was wrong, one of the burgers was pink inside, the bottom bun was so soaked in grease it fell apart when I picked it up, and the fries were really old. Tried to call, they never answered.
  • PM
    Plant Matter
    Feb 7, 2026
    2.0
    The workers were talking to each other so much while we were ordering at the counter that they couldn't get the order correct. Had to correct it twice.
  • JR
    Juliohumberto Ribeiro
    Jan 20, 2026
    5.0
    Not all locations is the same . Some one like this so special. Meat perfect cook salad very fresh. Thank Team.

Brand Certified Facts from Wendy's

This information is certified by Wendy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: