Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.4
1,466 reviews
5 stars
518
4 stars
297
3 stars
250
2 stars
110
1 star
291
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several noting a lack of basic courtesy.
Food Quality
Numerous reviews mentioned cold or poorly prepared food, including undercooked chicken and missing items.
Operational Issues
Frequent complaints about the restaurant being closed during posted hours and long wait times for service.
Staffing Problems
The location appears to be consistently understaffed, leading to slow service and overwhelmed employees.
Cleanliness
Some customers noted cleanliness issues, particularly in the dining area and kitchen.
- CACharlie AkersNov 6, 20253.0the new one near Costco is better.
- S1Sam 102Nov 5, 20251.011-5-25 at 1:50 pm waiting for ever to Even have someone speak to us let alone take our order too busy doing door dash n window to serve the ppl waitin in line 10 Mins later I asked them if they gonna take our order and they said they are short staff but didn’t bother to greet us or say Anthing to us till we spoke stay away n very rude
- MMMiss Iva (iva momiva)Nov 5, 20251.0DO NOT EAT HERE. THE MANAGER OR OWNER WHOEVER HE IS BROUGHT HIS BIG DOG IN THE BACK WHERE FOOD WAS BEING COOKED AFTER WE ORDERED. THEN AN EMPLOYEE CAME TO PET THE DOG AND DIDN'T EVEN WASH HER HANDS FOR 5 SECS. LUCKILY ZULMA WAS FIXING OUR FOOD BECAUSE I WOULD HAVE CURSED THE OTHER EMPLOYEE OUT. BUT WE WILL NEVER GO BACK. DISGUSTING!
- GGGammarayOct 28, 20251.0Drove 20 minutes at 2am for them to tell me the system is down, why not close the store
- RLRachel LOct 15, 20255.0The customer service was stellar. The gentleman at the window was very friendly, professional, and helped me choose the best meal when I was indecisive. The whole team did a great job at getting the food and drinks out quickly. The only reason I gave 4 stars for the food was that the fries and chicken were a little cold instead of hot from the fryer. But it was still good and made my boy happy, so I'm still very happy with the experience. Would definitely still recommend!
Frequently Asked Questions About Wendy's
Is Ridgefield Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Richfield, OH?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Richfield, OH into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (330) 659-2010.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Ridgefield Wendy’s serve breakfast?
Yes, this Wendy’s location in Richfield, OH serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is this Wendy's location open 24 hours?
Yes, this Wendy's in Richfield, OH is open 24/7 every day of the week.
Can I order Wendy's food for delivery near Richfield, OH?
Yes, delivery is available where supported. Use the Wendy's app or visit order.wendys.com and enter your address to check delivery availability.
Does this Wendy's have a drive-thru?
Yes, this Wendy's location offers a drive-thru and it is open 24 hours a day, seven days a week.
What meals are served at this Wendy's?
This Wendy's serves breakfast, lunch, and dinner.
What payment methods are accepted at Wendy's in Richfield, OH?
Accepted payment options include American Express, Cash, Discover, MasterCard, and Visa.
How can I provide feedback or contact Wendy's Richfield location?
You can provide feedback via Wendy's Customer Care live chat, call 888-624-8140, complete their satisfaction survey, or call the store directly at (330) 659-2010.
Are Wendy's gift cards available at this location?
Yes, gift cards can be purchased in-restaurant, online, or through select retailers. You can also check your gift card balance online.
How can I find menu prices and nutrition info for Wendy's in Richfield?
Visit order.wendys.com or the Wendy's mobile app, select this location to see prices and nutrition details for menu items.
What nearby places can I visit before or after dining at Wendy's Richfield?
Nearby places include Pilot Travel Center for fuel and supplies, Holiday Inn Express & Suites Cleveland-Richfield and Motel 6 for accommodation, and local services like CAT Scale and Exit 11 Truck Tire Service if you need automotive assistance.
How can the nearby Pilot Travel Center help Wendy's customers?
If you need gas, convenience store items, or ATM services while visiting Wendy's, Pilot Travel Center is conveniently close by to meet those needs.
Are there lodging options near Wendy's in Richfield?
Yes, guests can stay at nearby hotels like Holiday Inn Express & Suites Cleveland-Richfield or Motel 6, both located close to the Wendy's location.