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Subway

3.6
(225 reviews)

Business Details

(234) 400-0516
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Richfield Subway® Restaurant at 4815 Brecksville Road brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
4815 Brecksville Road, Richfield, OH
44286, United States

Hours

Reviews

3.6
225 reviews
5 stars
101
4 stars
39
3 stars
26
2 stars
12
1 star
47

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, with specific employees being described as rude and unprofessional, leading to negative experiences for customers.

Food Quality

Customers expressed dissatisfaction with the freshness and quality of the food, particularly the vegetables, with many noting that portions were smaller than expected.

Cleanliness

While some customers praised the cleanliness of the store, others reported unsanitary conditions and poor food handling practices.

Efficiency

Several reviews mentioned quick service, but there were also complaints about long wait times and inefficient staff during busy periods.
  • 1C
    1492 Conquest
    Feb 20, 2026
    1.0
    What I have been noticing at this place at this subway in general Is that their fresh vegetables the quality of them are terrible translucent, lettuce, translucent tomatoes I would not go here because these people that own this place they look like they are trying to save much money as they can and they take it out on the customers you never serve a sandwich that you wouldn’t eat yourself and you never serve something that you wouldn’t eat yourself.
  • MM
    msmerle
    Jan 24, 2026
    5.0
    Great food and prices
  • KP
    Kristen Picciolo
    Dec 19, 2025
    2.0
    Food is pretty underwhelming for the price. Bread is like half the width it use to be, the bread also didn't taste fresh. Although the service is quick and I guess you could say efficient, the last few times I was ordering, I felt extremely rushed and not very cared for. They definitely put the least amount of topping items on your sandwich (cut as thin as humanly possible) hoping youll ask for more and they can upcharge. This location has definitely been going downhill in the last 3 years.
  • CC
    crazynick9er
    Dec 9, 2025
    1.0
    As per other reviews i Diana dudes cuts proportions hard and is a little rude while other employees are wonderful, nice, and professional.
  • RT
    Robert Tepley
    Nov 12, 2025
    5.0
    Best Subway I have ever been to. Super fast and very efficient. A+

Brand Certified Facts from Subway

This information is certified by Subway and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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