Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Richfield Subway® Restaurant at 4815 Brecksville Road brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
3.6
221 reviews
5 stars
101
4 stars
40
3 stars
25
2 stars
11
1 star
44
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported rude and unprofessional behavior from staff, leading to negative experiences.
Food Quality
Several reviews mentioned dissatisfaction with portion sizes and the freshness of ingredients, with some customers receiving incorrect orders.
Cleanliness
While some customers praised the cleanliness of the store, others noted issues with unsanitary conditions and expired vegetables.
Positive Experiences
Despite the negative feedback, there were also positive comments about friendly staff and good service from certain employees.
Pricing Concerns
Customers expressed frustration over high prices relative to the portion sizes and quality of the food.
- RTRobert TepleyNov 12, 20255.0Best Subway I have ever been to. Super fast and very efficient. A+
- LLLandonOct 23, 20251.0Skimping on the toppings crazy prices for a few little slices when any other subway u get way more. Definitely go up the street to Wendy's at least there you'll get something for your money
- GGGggOct 22, 20251.0Very expensive sub for very little ingredients put on it. Would not recommend coming to the Subway
- SYSolomon YisraelOct 14, 20251.0This review is not directed toward the entire staff, but specifically toward the Indian male employee who typically works behind the counter. I frequently order online from this Subway location because of the digital coupons for footlong sandwiches. Each time I come to pick up my order, the store is empty with no other customers in line, yet this same employee tells me I have to wait 10–15 minutes before he’ll start preparing my order. Even worse, he insists that I cannot stand in line while he’s making it because I placed the order online. When he finally makes the sandwich, he consistently gives me less than the normal portions — half scoops of steak, just two or three peppers or onions — and acts irritated when I politely ask for the proper amount. Despite my efforts to stay respectful, his attitude is always dismissive and unnecessarily rude. However, what truly crossed the line was during my most recent visit. As I was walking out of the store, this employee called me “fat” — loud enough for me to clearly hear it. Although there were no other customers present at the time, if there had been, they definitely would have heard it too. Prior to that, I had even told him politely that there was no issue and that he didn’t need to be rude, but he chose to make that comment anyway. That level of disrespect and unprofessionalism is unacceptable from anyone, especially from someone representing a national brand like Subway. I hope management addresses this immediately, because no customer should ever be insulted or humiliated while doing business here.
- SMSean MarronSep 5, 20255.0This is one of the best and most meticulously run subways in NE Ohio.
Frequently Asked Questions About Subway
Where is the Subway restaurant located?
The Subway restaurant is located at 4815 Brecksville Road in Richfield, OH 44286.
What are the operating hours of the Subway at 4815 Brecksville Road?
The Subway is open Monday to Friday from 8:00 AM to 9:00 PM, Saturdays from 9:00 AM to 9:00 PM, and Sundays from 9:00 AM to 8:00 PM.
Does this Subway offer catering services?
Yes, this Subway offers catering services to meet your event needs.
What meal options are available at this Subway location?
This Subway serves breakfast, lunch, and dinner, offering a variety of sandwiches, wraps, salads, and more.
Can I order Subway online or use in-store pickup?
Yes, you can order online through their website or app and opt for in-store pickup or delivery.
Does this Subway restaurant have dine-in seating?
Yes, this Subway location serves dine-in customers as well as take-out and delivery.
What is the phone number to contact the Subway at 4815 Brecksville Road?
You can contact the Subway at (234) 400-0516.
Are there any nearby hotels where visitors can stay when visiting this Subway?
Yes, nearby hotels include Super 8, Comfort Inn Cleveland South - Richfield, Hampton Inn-Richfield, Quality Inn, and Days Inn & Suites by Wyndham Richfield, which can be convenient for visitors dining at Subway.
What nearby restaurants are close to the Subway at 4815 Brecksville Road?
Nearby dining options include Richfield Family Restaurant, Cafe 21, Burger King, and Cozumel Mexican Restaurant, offering a variety of cuisines for customers in the area.
Are there any local event venues near Subway where I could grab a meal before or after?
Yes, event venues such as Con on The Cob, Venue South, Richfield Ohio, and Richfield Banquet And Conference Center are nearby, perfect for enjoying a meal at Subway before or after attending events.