Brand Certified
McDonald's
3.4(1331 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
3921 Wheatley Rd, Richfield, OH
44286, United States
Certified by McDonald's • Mar 01, 2026
(330) 659-3322
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.4
1,331 reviews
5 stars
466
4 stars
234
3 stars
246
2 stars
125
1 star
260
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff and incorrect orders.
Food Quality
Many customers reported issues with food quality, including cold, old, or improperly prepared items.
Cleanliness
Several reviews mentioned dirty dining areas and unclean facilities, despite some positive mentions of cleanliness.
Order Accuracy
A significant number of customers experienced problems with their orders being incorrect or incomplete.
Service Speed
While some customers noted quick service, others complained about slow service and long wait times.
- VVvasko vasilevFeb 26, 20261.0The sign says lobby is open till 11 pm now is 9 pm and it's closed
- LMLisa MarieFeb 25, 20261.0Just went to the drive-through at this place and the lady taking orders at the drive-through was horrible mean she didn’t give me the time to order my meal and she got super irritated when I didn’t want salt on my hamburger. Worst customer service I’ve experienced in a long time I called the manager, but he didn’t seem like he really wanted to be bothered. I’ll be reporting this to corporate. Maybe they’ll do something about it. This is ridiculous the way these people act these days I will not be revisiting that McDonald’s again.
- LBLinda BartonFeb 8, 20262.0Ordered sausage burritos for breakfast. They were very short and sort of folded up rather than rolled. The tortillas were old and hard and the hashbrowns were old and cold. Do a better job!!
- MEMichelle EasterFeb 4, 20261.0They are using bad grease, overly used oil to cook their hash browns. The inner part of the hash brown was completely brown from the old oil and just greasy.
- NCNastassia CarmenFeb 2, 20261.0I usually drive 15 minutes out of the way to avoid this McDonald’s, but I chanced this location today because it’s closest to home. My kid who LOVES mcd fries won’t even eat them from here anymore. When a toddler can recognize the lack of care put into the frying… it’s bad news.
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 3921 Wheatley Rd, Richfield, OH?
McDonald's operates daily from 5:00 AM to 11:00 PM, except Sundays when it opens at 6:00 AM.
Does this McDonald's location offer drive-thru service?
Yes, the McDonald's at 3921 Wheatley Rd has a drive-thru open from 5:00 AM to 11:00 PM daily, with Sunday opening at 6:00 AM.
Is delivery available at this McDonald's, and what are the delivery hours?
Delivery is available daily from 5:00 AM to 11:00 PM, with Sundays starting an hour later at 6:00 AM.
Can I order McDonald's food online or via a mobile app?
Yes, you can order online via McDonald's official order link or use the McDonald's App available on iOS and Android.
What payment options are accepted at this McDonald's location?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's offer curbside pickup?
Yes, curbside pickup service is available at this McDonald's location.
What are some nearby places I can visit before or after dining at McDonald's?
You can visit nearby spots like Jah convenience store, Shell gas station, and Ladies First Fitness gym, all within close proximity to McDonald's.
Are there any nearby gas stations near McDonald's at 3921 Wheatley Rd?
Yes, there are multiple nearby gas stations including Shell, Sunoco Gas Station, and truenorth, which also offer convenience store amenities.
Can I find any insurance agencies near this McDonald's location?
Nearby, you can find several insurance agencies such as AssuredPartners, Nationwide Mutual Insurance Company, and Aetna.
What social media channels can I follow McDonald's on for updates and offers?
You can follow McDonald's on X (formerly Twitter), Instagram, TikTok, and Facebook for updates and special offers.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
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