McDonald's

3.4
1315 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3921 Wheatley Rd, Richfield, OH
44286, United States

Hours

Reviews

3.4
1,315 reviews
5 stars
460
4 stars
232
3 stars
245
2 stars
124
1 star
254

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some praising friendly and fast service while others report rudeness and poor handling of orders.

Food Quality

Food quality is inconsistent, with reports of cold, stale, or improperly prepared items, leading to dissatisfaction among many customers.

Cleanliness

The cleanliness of the dining area and facilities is frequently criticized, with multiple mentions of dirty tables and unkempt conditions.

Order Accuracy

Many customers experienced issues with incorrect orders, indicating a lack of attention to detail in order fulfillment.

Pricing Concerns

Customers express frustration over rising prices and perceive a lack of value for the cost of meals.
  • KD
    kimberly davis
    Nov 10, 2025
    5.0
    Clean bathroom, quick service
  • JB
    John Blystone
    Oct 22, 2025
    5.0
    Best fast food in the area, including fairlawn/ montrose. Service is polite and fast, food seems always hot and correct. If we're looking for McDonald's, we'll drive past the one in fairlawn to get to this one - it's that good.
  • MH
    michael halter
    Oct 14, 2025
    5.0
    Was goooooood!
  • JB
    Joshua Bohi
    Oct 11, 2025
    4.0
    They've gotten a lot better here over the past few years, at this specific location. Service was pretty bad and the inside was constantly dirty. But seems like those individuals have cycled out and there are some more quality workers there. McDonald's Corp however, we're all waiting for the cheaper prices for your Fast Food! You're food is not restaurant quality, so why is it the same price?
  • MP
    Marybeth Page
    Oct 4, 2025
    1.0
    The dining room was empty yet every table was dirty. The food was cold and unappealing. How could a newer McDonald's be so dirty

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 3921 Wheatley Rd, Richfield, OH?

McDonald's operates daily from 5:00 AM to 11:00 PM, except Sundays when it opens at 6:00 AM.

Does this McDonald's location offer drive-thru service?

Yes, the McDonald's at 3921 Wheatley Rd has a drive-thru open from 5:00 AM to 11:00 PM daily, with Sunday opening at 6:00 AM.