Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported rude and unprofessional behavior from staff, particularly management, leading to a negative dining experience.
Order Accuracy
Frequent complaints about incorrect orders and missing items, with several customers expressing frustration over repeated mistakes.
Food Freshness
Inconsistent food quality, with some customers receiving cold or old food, while others praised the freshness of their meals.
Customer Experience
Positive experiences highlighted friendly staff and efficient service, but these were overshadowed by numerous negative interactions.
Management Issues
Specific complaints about a manager's attitude and handling of customer service issues, contributing to a poor overall impression.
SS
Sean Simms
Nov 12, 2025
1.0
Pulled up tot he drive through at 2:30pm on 11/12/2025. Lady in the window sounded drunk
Could barely understand her mumbling. I said "actually never mind, thank you" and she mumbled "whatever." Not sure what happened to this wendys I've the past few months but yikes.
KR
Kaitlin Richardson
Nov 11, 2025
2.0
Ordered 2 dave singles, politely asked if they could be made meals at the window as I noticed the price was too low after I ordered. Was told they "can't make changes at the window" rudely and that I'd have to pull back around (which would involve pulling back into the street at this location). I'm not sure why they couldn't just change the burgers to meals cost wise and add fries and drinks since literally nobody was behind me but 🤷🏼♀️.
JB
john blair
Nov 2, 2025
4.0
Unlike most Wendy's hasn't fell by the wayside yet
CC
Clara Cañada
Oct 31, 2025
1.0
Young man ?Manager is without people skills.Rude and argumentative. I drove from downtown because this used to be the best Wendy's. I used a coupon and the girl at the register asked me what it was.I told her she should read it.It was for $2.00 off for completing the online survey. SHE SHOWED it to the young man and he told her he would show her how to know if the coupon was legit. I said I would wait for fresh hot fries .When my order was ready it was wrong and my fries were not fresh up.I was told they were hot enough. WHAT A RUDE JERK!!!! I EXPLAINED I DIDN'T COME FOR AN ARGUMENT, Just Lunch!!!!.Never again, Glad my boyfriend wasn't with me,but if he were the little rude fella would have probably done his job.
SW
Stephanie Whitt
Oct 16, 2025
5.0
I love the Wendy’s in Reynoldsburg. They are so efficient. Food is great.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Reynoldsburg, OH?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Reynoldsburg, OH into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (614) 868-9913.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Reynoldsburg Wendy’s serve breakfast?
Yes, this Wendy’s location in Reynoldsburg, OH serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for Wendy's drive-thru in Reynoldsburg, OH?
The drive-thru at Wendy's Reynoldsburg location is open daily from 6:00 AM to 1:00 AM.
Is the Reynoldsburg Wendy's location currently open?
Yes, Wendy's in Reynoldsburg is open and committed to serving customers every day.
Does Wendy's Reynoldsburg serve breakfast?
Yes, this location serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee and sides.
What payment methods does Wendy's in Reynoldsburg accept?
Wendy's Reynoldsburg accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I place an order from Wendy's in Reynoldsburg?
You can order via the Wendy's mobile app or at https://order.wendys.com by selecting the Reynoldsburg location.
Where can I find the menu and nutrition information for Wendy's Reynoldsburg?
Menu prices and nutrition info are available at https://menu.wendys.com and on the Wendy's app; nutrition details update as you customize your order.
Is delivery available at the Wendy's in Reynoldsburg?
Delivery availability depends on your location; check via the Wendy's app or https://order.wendys.com by entering your delivery address.
What nearby places can I visit around Wendy's Reynoldsburg?
Nearby places include Marathon Gas, Body & Sol Tanningsalon and Day Spa, Main St. Shops, Pizza Hut, Tim Hortons, and Swensons Drive-In, offering options for fuel, shopping, relaxation, and additional dining.
Are there nearby restaurants to Wendy's Reynoldsburg where I can dine before or after my visit?
Yes, nearby dining options include Pizza Hut for pizza, Jayaho for Indian and Himalayan Nepalese cuisine, Sargam Restaurant & Bar for Indian and Asian dishes, Tim Hortons for coffee and light eats, and Swensons Drive-In for fast food.
How can nearby transit or local amenities help me find or visit Wendy's in Reynoldsburg?
While specific transit info is not listed, nearby amenities like Marathon Gas can help drivers refuel before stopping by Wendy's. Shopping at Main St. Shops or relaxing at Body & Sol Tanningsalon can complement your meal visit.