Wendy's

4.0
1448 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
6781 E. Main Street, Reynoldsburg, OH
43068, United States

Hours

Reviews

4.0
1,448 reviews
5 stars
688
4 stars
371
3 stars
180
2 stars
73
1 star
136

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers reported rude and unprofessional behavior from staff, particularly management, leading to a negative dining experience.

Order Accuracy

Frequent complaints about incorrect orders and missing items, with several customers expressing frustration over repeated mistakes.

Food Freshness

Inconsistent food quality, with some customers receiving cold or old food, while others praised the freshness of their meals.

Customer Experience

Positive experiences highlighted friendly staff and efficient service, but these were overshadowed by numerous negative interactions.

Management Issues

Specific complaints about a manager's attitude and handling of customer service issues, contributing to a poor overall impression.
  • SS
    Sean Simms
    Nov 12, 2025
    1.0
    Pulled up tot he drive through at 2:30pm on 11/12/2025. Lady in the window sounded drunk Could barely understand her mumbling. I said "actually never mind, thank you" and she mumbled "whatever." Not sure what happened to this wendys I've the past few months but yikes.
  • KR
    Kaitlin Richardson
    Nov 11, 2025
    2.0
    Ordered 2 dave singles, politely asked if they could be made meals at the window as I noticed the price was too low after I ordered. Was told they "can't make changes at the window" rudely and that I'd have to pull back around (which would involve pulling back into the street at this location). I'm not sure why they couldn't just change the burgers to meals cost wise and add fries and drinks since literally nobody was behind me but 🤷🏼‍♀️.
  • JB
    john blair
    Nov 2, 2025
    4.0
    Unlike most Wendy's hasn't fell by the wayside yet
  • CC
    Clara Cañada
    Oct 31, 2025
    1.0
    Young man ?Manager is without people skills.Rude and argumentative. I drove from downtown because this used to be the best Wendy's. I used a coupon and the girl at the register asked me what it was.I told her she should read it.It was for $2.00 off for completing the online survey. SHE SHOWED it to the young man and he told her he would show her how to know if the coupon was legit. I said I would wait for fresh hot fries .When my order was ready it was wrong and my fries were not fresh up.I was told they were hot enough. WHAT A RUDE JERK!!!! I EXPLAINED I DIDN'T COME FOR AN ARGUMENT, Just Lunch!!!!.Never again, Glad my boyfriend wasn't with me,but if he were the little rude fella would have probably done his job.
  • SW
    Stephanie Whitt
    Oct 16, 2025
    5.0
    I love the Wendy’s in Reynoldsburg. They are so efficient. Food is great.

Frequently Asked Questions About Wendy's

Is Reynoldsburg Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.