Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted rude and unprofessional behavior from staff, particularly management, leading to a negative dining experience.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and poor attention to detail when fulfilling requests.
Food Quality
Feedback indicated inconsistent food quality, with complaints about cold or undercooked items, as well as missing ingredients.
Management Issues
Several reviews pointed to management being unhelpful or dismissive, contributing to overall dissatisfaction with the service.
Positive Experiences
Despite the negative feedback, some customers praised the food quality and service, noting specific staff members who provided excellent service.
MS
Mike Smith
Dec 19, 2025
1.0
Stopped in for breakfast today. Asked if we could have coffee refills when placing our order. Answer was yes.
Got our order and asked for mayonnaise, but we were told mayo was not available till lunch. Really!
Went back for our coffee refills, but they just dumped the coffee out and would not have coffee available all day.
Coffee is only available at breakfast. This was at 10:30am and lunch begins at 11am.
So, no coffee for lunch and no mayonnaise for breakfast.
It gets better, called corporate and they didn't seem to really care. They asked for my wife's email and that was the end of the conversation.
Found the GMs name, but no way to contact him.
I have dined at this Wendy's for years. What happened?
EG
Em Garten
Dec 12, 2025
1.0
We ordered over $33 worth of food and we ended up missing a drink one of the sandwiches was made wrong and we were missing a chicken nugget
RS
raye s
Dec 4, 2025
1.0
I used to drive far to come to this Wendy's location because the food was always good & fresh. The service used to be top tier. The last couple times that I have visited this location.I have been disappointed. I thought it was just one time they didn't get it right. But I went tonight, and I simply asked for a junior bacon cheeseburger with mayo only. The sandwich did not have any mayo on it and it looks like they took one piece of bacon and broke it in half. When you see these sandwiches on TV, they look delicious with the bacon sticking out of the bread. This sandwich was far from that. I advise anybody who goes to the Reynoldsburg location on east main street to check your food before pulling off. They have permanently lost my business. People work hard for their money and they expect to get what they pay for. As you see in the picture, the bacon doesn't even cover the sandwich. I didn't even eat it, I just threw it away. The white man with curly hair that took my order was very rude. I'm starting to think that they are under new management!
HC
Hawah Cooper
Nov 26, 2025
1.0
Worker was rude to me with my two kids in the car. I tried to get two orders but she refused to take my second order. I asked her why she’s refusing to take my second order and she said “We don’t take second orders” which I know she was lying because I’ve been ordering from this Wendy’s in the past 19 years and she even threatened to call the police and lied saying she’s on the line with Reynoldsburg Police. I called the police and the police said that no one called. The only reason why I left is because I didn’t want to hold up the line. I would never order there anymore because that employee was very disrespectful and I will pass the word on to every social media about this Wendy’s in Reynoldsburg.
JJ
Jacqueline
Nov 19, 2025
1.0
Me and my husband got a ice cream snickerdoodle from Wendy’s and they didn’t make cookies in and we asked him to fix it and they said they couldn’t fix it at the drive-through even though that’s what I ordered and I went inside and talk to the manager and the people were really rude
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for Wendy's drive-thru in Reynoldsburg, OH?
The drive-thru at Wendy's Reynoldsburg location is open daily from 6:00 AM to 1:00 AM.
Is the Reynoldsburg Wendy's location currently open?
Yes, Wendy's in Reynoldsburg is open and committed to serving customers every day.
Does Wendy's Reynoldsburg serve breakfast?
Yes, this location serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee and sides.
What payment methods does Wendy's in Reynoldsburg accept?
Wendy's Reynoldsburg accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I place an order from Wendy's in Reynoldsburg?
You can order via the Wendy's mobile app or at https://order.wendys.com by selecting the Reynoldsburg location.
Where can I find the menu and nutrition information for Wendy's Reynoldsburg?
Menu prices and nutrition info are available at https://menu.wendys.com and on the Wendy's app; nutrition details update as you customize your order.
Is delivery available at the Wendy's in Reynoldsburg?
Delivery availability depends on your location; check via the Wendy's app or https://order.wendys.com by entering your delivery address.
What nearby places can I visit around Wendy's Reynoldsburg?
Nearby places include Marathon Gas, Body & Sol Tanningsalon and Day Spa, Main St. Shops, Pizza Hut, Tim Hortons, and Swensons Drive-In, offering options for fuel, shopping, relaxation, and additional dining.
Are there nearby restaurants to Wendy's Reynoldsburg where I can dine before or after my visit?
Yes, nearby dining options include Pizza Hut for pizza, Jayaho for Indian and Himalayan Nepalese cuisine, Sargam Restaurant & Bar for Indian and Asian dishes, Tim Hortons for coffee and light eats, and Swensons Drive-In for fast food.
How can nearby transit or local amenities help me find or visit Wendy's in Reynoldsburg?
While specific transit info is not listed, nearby amenities like Marathon Gas can help drivers refuel before stopping by Wendy's. Shopping at Main St. Shops or relaxing at Body & Sol Tanningsalon can complement your meal visit.