Wendy's

4.0
1456 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
6781 E. Main Street, Reynoldsburg, OH
43068, United States

Hours

Reviews

4.0
1,456 reviews
5 stars
689
4 stars
372
3 stars
181
2 stars
73
1 star
141

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, particularly management, leading to a negative dining experience.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and poor attention to detail when fulfilling requests.

Food Quality

Feedback indicated inconsistent food quality, with complaints about cold or undercooked items, as well as missing ingredients.

Management Issues

Several reviews pointed to management being unhelpful or dismissive, contributing to overall dissatisfaction with the service.

Positive Experiences

Despite the negative feedback, some customers praised the food quality and service, noting specific staff members who provided excellent service.
  • MS
    Mike Smith
    Dec 19, 2025
    1.0
    Stopped in for breakfast today. Asked if we could have coffee refills when placing our order. Answer was yes. Got our order and asked for mayonnaise, but we were told mayo was not available till lunch. Really! Went back for our coffee refills, but they just dumped the coffee out and would not have coffee available all day. Coffee is only available at breakfast. This was at 10:30am and lunch begins at 11am. So, no coffee for lunch and no mayonnaise for breakfast. It gets better, called corporate and they didn't seem to really care. They asked for my wife's email and that was the end of the conversation. Found the GMs name, but no way to contact him. I have dined at this Wendy's for years. What happened?
  • EG
    Em Garten
    Dec 12, 2025
    1.0
    We ordered over $33 worth of food and we ended up missing a drink one of the sandwiches was made wrong and we were missing a chicken nugget
  • RS
    raye s
    Dec 4, 2025
    1.0
    I used to drive far to come to this Wendy's location because the food was always good & fresh. The service used to be top tier. The last couple times that I have visited this location.I have been disappointed. I thought it was just one time they didn't get it right. But I went tonight, and I simply asked for a junior bacon cheeseburger with mayo only. The sandwich did not have any mayo on it and it looks like they took one piece of bacon and broke it in half. When you see these sandwiches on TV, they look delicious with the bacon sticking out of the bread. This sandwich was far from that. I advise anybody who goes to the Reynoldsburg location on east main street to check your food before pulling off. They have permanently lost my business. People work hard for their money and they expect to get what they pay for. As you see in the picture, the bacon doesn't even cover the sandwich. I didn't even eat it, I just threw it away. The white man with curly hair that took my order was very rude. I'm starting to think that they are under new management!
  • HC
    Hawah Cooper
    Nov 26, 2025
    1.0
    Worker was rude to me with my two kids in the car. I tried to get two orders but she refused to take my second order. I asked her why she’s refusing to take my second order and she said “We don’t take second orders” which I know she was lying because I’ve been ordering from this Wendy’s in the past 19 years and she even threatened to call the police and lied saying she’s on the line with Reynoldsburg Police. I called the police and the police said that no one called. The only reason why I left is because I didn’t want to hold up the line. I would never order there anymore because that employee was very disrespectful and I will pass the word on to every social media about this Wendy’s in Reynoldsburg.
  • JJ
    Jacqueline
    Nov 19, 2025
    1.0
    Me and my husband got a ice cream snickerdoodle from Wendy’s and they didn’t make cookies in and we asked him to fix it and they said they couldn’t fix it at the drive-through even though that’s what I ordered and I went inside and talk to the manager and the people were really rude

Frequently Asked Questions About Wendy's

Is Reynoldsburg Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for Wendy's drive-thru in Reynoldsburg, OH?

The drive-thru at Wendy's Reynoldsburg location is open daily from 6:00 AM to 1:00 AM.