Subway

3.8
312 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Reynoldsburg Subway® Restaurant at 1898 Brice Road brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inNot available
  • TakeoutAvailable
  • Drive-throughAvailable

Location

Subway
1898 Brice Road, Reynoldsburg, OH
43068, United States

Hours

Reviews

3.8
312 reviews
5 stars
137
4 stars
78
3 stars
30
2 stars
17
1 star
50

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service quality, with some praising friendly staff while others experienced rudeness and unprofessional behavior.

Order Accuracy

Multiple reviews highlighted issues with order accuracy, including missing items and incorrect orders, particularly for online and drive-thru orders.

Food Quality

Feedback on food quality was mixed; while some customers enjoyed fresh and well-prepared sandwiches, others complained about stale bread and burnt items.

Staffing Issues

Several reviews mentioned long wait times and slow service, suggesting that the location may be understaffed during busy hours.
  • KG
    Kylie Green
    Jan 4, 2026
    1.0
    Almost everytime I order on the app and pick up my food my sub is not toasted like it should be. I’ll even ask if they toasted one and they say they did but it’s not. I am pregnant and cannot eat cold deli slices, it’s not safe for the baby. I am sick of them putting my baby’s health at risk. Luckily I catch it and will either heat it up at home or have them do it if I check before leaving the drive through. But it’s frustrating that they lie about it.
  • MH
    Martel Hamilton
    Dec 14, 2025
    1.0
    Younger guy super unprofessional was out of a lot of things had to ask another guy to come stock half of the items was throwing my ingredients onto my sandwich putting as little ingredients as possible not even the normal Subway standard amount.
  • TB
    Tim Brown
    Nov 13, 2025
    5.0
    Awesome staff!
  • AB
    Aspen B
    Oct 28, 2025
    1.0
    we ordered pick up And when we got home, we checked our food. My husband’s food was completely fine and good. Mine was burnt. It has a Chard smell, and it looks inedible. We tried customer service and it just gave us to an AI and it didn’t even give us a recommendation for a refund. I just said submit feedback and that was it. I would never recommend this place.
  • JF
    Jennifer Ford
    Oct 24, 2025
    1.0
    For one i clearly asked for toasted sandwiches when they came they weren’t toasted so i immediately called , i tired to at least take a bite because hey not toasted ok but the taste of that one bite was so disgusting the food tasted old! I used to work there years ok the owner had way better employees even after i left i continued to order & they were good but now the customer service the taste of the food , the simple mistakes & they catch attitude i mean seriously! I have to consume the food I PAY FOR THEM TO MAKE why have an attitude because i changed my mind didn’t want a replacement just give me my money & I’ll go else where if my car wasn’t getting fixed i would have never dealt with them ! Just pitiful!!!

Frequently Asked Questions About Subway

Where is Subway Reynoldsburg located?

Subway Reynoldsburg is located at 1898 Brice Road, Franklin, Reynoldsburg, OH 43068, USA.

What are the operating hours of Subway Reynoldsburg?

Subway Reynoldsburg is open Monday through Saturday from 8:00 AM to 10:00 PM, and Sunday from 9:00 AM to 10:00 PM.