Subway

3.8
309 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Reynoldsburg Subway® Restaurant at 1898 Brice Road brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inNot available
  • TakeoutAvailable
  • Drive-throughAvailable

Location

Subway
1898 Brice Road, Reynoldsburg, OH
43068, United States

Hours

Reviews

3.8
309 reviews
5 stars
137
4 stars
77
3 stars
30
2 stars
17
1 star
48

What are people saying?

AI-generated from recent customer reviews

Food Quality

Several customers reported issues with food quality, including burnt items, stale bread, and incorrect orders.

Customer Service

Mixed reviews on customer service; some praised friendly staff while others reported rudeness and poor handling of complaints.

Order Accuracy

Frequent complaints about incorrect orders and not following special requests, particularly for online and drive-thru orders.

Wait Times

Long wait times reported in both drive-thru and in-store, often attributed to understaffing.

Cleanliness

Concerns raised about cleanliness and food handling practices, with some customers noting unsanitary conditions.
  • TB
    Tim Brown
    Nov 13, 2025
    5.0
    Awesome staff!
  • AB
    Aspen B
    Oct 28, 2025
    1.0
    we ordered pick up And when we got home, we checked our food. My husband’s food was completely fine and good. Mine was burnt. It has a Chard smell, and it looks inedible. We tried customer service and it just gave us to an AI and it didn’t even give us a recommendation for a refund. I just said submit feedback and that was it. I would never recommend this place.
  • JF
    Jennifer Ford
    Oct 24, 2025
    1.0
    For one i clearly asked for toasted sandwiches when they came they weren’t toasted so i immediately called , i tired to at least take a bite because hey not toasted ok but the taste of that one bite was so disgusting the food tasted old! I used to work there years ok the owner had way better employees even after i left i continued to order & they were good but now the customer service the taste of the food , the simple mistakes & they catch attitude i mean seriously! I have to consume the food I PAY FOR THEM TO MAKE why have an attitude because i changed my mind didn’t want a replacement just give me my money & I’ll go else where if my car wasn’t getting fixed i would have never dealt with them ! Just pitiful!!!
  • JA
    Jose Aviles
    Sep 19, 2025
    1.0
    I try to get a sub 20 minutes to and the employee said he had to catch a bus and the store closes till 10 am I was there at 9:40 and he gave an excuse saying that and it's just awful service
  • JM
    Jishon Mathews
    Aug 19, 2025
    5.0
    I know we often review places to complain. But when they do a great job, props are due. I don’t know who made my sub, but they did a hell of a job. Everything was good, fresh, and the way I like it. I appreciate you guys so much.

Frequently Asked Questions About Subway

Where is Subway Reynoldsburg located?

Subway Reynoldsburg is located at 1898 Brice Road, Franklin, Reynoldsburg, OH 43068, USA.

What are the operating hours of Subway Reynoldsburg?

Subway Reynoldsburg is open Monday through Saturday from 8:00 AM to 10:00 PM, and Sunday from 9:00 AM to 10:00 PM.