McDonald's

3.2
1768 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6323 E Main St, Reynoldsburg, OH
43068, United States

Hours

Reviews

3.2
1,768 reviews
5 stars
492
4 stars
354
3 stars
299
2 stars
174
1 star
449

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and unhelpful.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and problems with mobile orders.

Food Quality

Feedback on food quality was mixed; while some enjoyed hot and fresh meals, others received cold or poorly prepared food.

Cleanliness

Several reviews mentioned cleanliness issues, including dirty dining areas and unsanitary conditions.

Wait Times

Customers frequently complained about long wait times in both drive-thru and in-store service.
  • MC
    Mrs. cooper
    Nov 15, 2025
    1.0
    Terrible food and service ! I went through the drive through and the first issue was I asked for no ice , he gave me my drink with ice and immediately closed the window then walked away . I waited blowed my horn . No one came to the window. I just got home my sons fries are cold and the nuggets are stale .
  • SS
    Shirelle
    Nov 15, 2025
    5.0
    Christopher at the window was so helpful. Explained one option for me very well and when I got to the window itself seemed to be in great spirits and happy chatting w a co worker working nearby. I encouraged him to keep that energy at work you should enjoy yourself and work congruently as often as humanly possible. He was well spoken and respectful ❣️
  • SS
    Sky (Sky)
    Nov 3, 2025
    1.0
    The cashier didnt listen to my order fully i asked for a number 9 which was the meal he only put me down for a sandwich so when I got to the next window an told them that my order wasn't correct the lady at the window looked at me crazy an then called for her manager he came an looked at me crazy then asked me do I have a receipt when I told him the cashier didnt hand me one he went to print one off to argue with me on what I initially ordered then charged me $3.68 just to give me my initial order there attitude wasn't good I highly recommend for people go to a different location
  • LG
    Layla Gray
    Oct 20, 2025
    1.0
    This McDonald’s ruined my experience. I placed a mobile order, paid, and received my code, but when I arrived, they claimed I hadn’t paid and didn’t give me my order. I’ve already complained to corporate. The staff’s response was rude and embarrassing — how could I have a code if I hadn’t paid? I won’t be returning.
  • VS
    Vonnie Smith
    Oct 16, 2025
    5.0
    McDonald's? I went to the Whitehall location-- drive thru, around 11am-- used my receipt coupon...took survey and received 2 sandwiches at the price for one...both sandwiches were fresh and hot, but the fish sandwich was tasteless...Big Mac was delicious...but its gotten more expensive-- i noticed few days ago my cup of coffee...well, the cup is smaller...anyway..I enjoyed my sandwiches

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 6323 E Main St, Reynoldsburg?

McDonald's is open daily from 5:00 AM to 1:00 AM for in-store and drive-thru services, with delivery available until midnight on most days and until 1:00 AM on Fridays and Saturdays.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's has a drive-thru open from 5:00 AM to 1:00 AM every day.