McDonald's

3.1
1770 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6323 E Main St, Reynoldsburg, OH
43068, United States

Hours

Reviews

3.1
1,770 reviews
5 stars
491
4 stars
354
3 stars
300
2 stars
174
1 star
451

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, leading to negative experiences.

Order Accuracy

Frequent complaints about incorrect orders and missing items, particularly with mobile orders.

Food Quality

Inconsistent food quality, with reports of cold or stale items, especially during dinner hours.

Speed of Service

Long wait times reported in drive-thru and for mobile orders, with some customers experiencing significant delays.

Cleanliness

Concerns raised about cleanliness, including unsanitary conditions and lack of proper hygiene among staff.
  • NE
    Nick Eggleston
    Jan 3, 2026
    1.0
    Pulled up at 12:56 and was told I couldn't order food because they where already closed. If I read their times right I am pretty sure they serve food for another 4 minutes. Lazy employees.
  • RR
    Robin Robson
    Dec 10, 2025
    1.0
    I placed an order for breakfast 12/10/25 at 10:14 am. I arrived at the McDonald's restaurant #24544 at 10:40 am. The gentleman that took my code was polite, but I pulled to the second window and the girl working it was very rude. Told us she wouldn't be giving us our items and would only give us "available" items: the sprite and hash browns because it was after breakfast. I told her I placed the order before breakfast and already paid. She got short with me and said that since breakfast was over they couldn't make it and to cancel the order. She said, with the most hostile, snotty attitude, "Well, if you had come 10 minutes earlier, we would have made it." They'd already accepted the order so I couldn't cancel it. Then when I showed her I couldn't, she got her manager who was also, just as rude and told me that I could only get the available options. I told her I didn't want anything, wanted a refund, I'd go eat somewhere else. She shrugged and said, "Go eat somewhere else" and was very short with me. It took way too much back and forth and they refunded me the "available" items. They claim what was unavailable will be refunded through the app but I HIGHLY doubt it. Long story short, we went to Taco Bell and the gentleman serving us was nothing but polite and respectful. I'll also be letting the BBB know as this is not the first time I've ordered and paid for breakfast just to show up and have the employee get an attitude. The app should come with a warning or maybe the restaurant should honor the order at the time it was placed. Im furious not at the lack of food as much as the immediate hostility of the workers.
  • DP
    Daniel Pierce
    Nov 28, 2025
    3.0
    The 5th time I’ve paid for my order and they don’t give me half of my order
  • MC
    Mrs. cooper
    Nov 15, 2025
    1.0
    Terrible food and service ! I went through the drive through and the first issue was I asked for no ice , he gave me my drink with ice and immediately closed the window then walked away . I waited blowed my horn . No one came to the window. I just got home my sons fries are cold and the nuggets are stale .
  • SS
    Shirelle
    Nov 15, 2025
    5.0
    Christopher at the window was so helpful. Explained one option for me very well and when I got to the window itself seemed to be in great spirits and happy chatting w a co worker working nearby. I encouraged him to keep that energy at work you should enjoy yourself and work congruently as often as humanly possible. He was well spoken and respectful ❣️

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 6323 E Main St, Reynoldsburg?

McDonald's is open daily from 5:00 AM to 1:00 AM for in-store and drive-thru services, with delivery available until midnight on most days and until 1:00 AM on Fridays and Saturdays.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's has a drive-thru open from 5:00 AM to 1:00 AM every day.