McDonald's

3.2
1593 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6350 Tussing Rd, Reynoldsburg, OH
43068, United States

Hours

Reviews

3.2
1,593 reviews
5 stars
475
4 stars
310
3 stars
306
2 stars
136
1 star
366

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently rude and unprofessional staff, with many customers feeling ignored or mistreated during their visits.

Slow Service

Many customers reported excessively long wait times for both drive-thru and in-store orders, often exceeding 20 minutes.

Food Quality

Several reviews mentioned issues with food quality, including cold items, incorrect orders, and poorly prepared meals.

Cleanliness

Customers frequently noted unsanitary conditions in the restaurant, including unpleasant odors and dirty dining areas.

Management Issues

Reviews indicated poor management practices, including disorganization and lack of accountability among staff.
  • AJ
    Angel Jones
    Jan 1, 2026
    1.0
    Happy New Year's and I hope someone else doesn't have this kind of experience. Made online order thru the app, drove 25 mins to pick up because it was slippery roads. But to get to the restaurant and to be rudely dismissed by the person on the headset "We not taking orders, we CLOSED!" so I followed with " I paid for online order already, but.." interrupted with the same rudely expressed comment.... so I just asked will my money be refunded YEAH in 1 to 7 business days. Damn really order was MM80 but I won't o to this location again 😕
  • DR
    Darnell “King Ruffin” Ruffin
    Dec 25, 2025
    1.0
    This is THE worse McDonald's in the city! I waited 10 mins for someone to take my order, and another 20 for a iced coffee and 2 cookies! None of the staffed seems to care about anything, and we're slamming orders on the counter like we were bothering them!
  • SB
    Samantha Baughman
    Dec 20, 2025
    1.0
    We took our neice here and had to wait over 25 minutes to get our food. People who came in way later than us got theirs first. My husband checked in on the food and an employee took his receipt and gave us just the happy meal without milk, he didnt give us adults our food. My husband had to ask and wait for that. Yet they still forgot his sandwich and he was just going to not eat, but I went back up and let them know. Finally 28 minutes later we got all our food. When I was standing up at the pick up, only the man who cleans the place talked to me to see why I was up there. He was nice and a lady dressed as the Grinch was nice. However, the person who took our receipt and didnt give it back was rude to my husband and no one would tell me why we got skipped over and ignored. No refund was offered.
  • LJ
    Libby J.
    Dec 20, 2025
    1.0
    The fries were cold. The burgers were falling apart and poorly put together. I had to get back in the line because they handed our bags to the car in front of us and the patrons took fries out the bag. Now I’m worried I may get COVID or something else because of someone else other than employees handled my bags. Then the representative lied about it. I completely lost my appetite out of fear so I couldn’t even finish my food.
  • SS
    savannah
    Dec 20, 2025
    2.0
    The food is what’s expected for McDonald’s, I orders a Carmel latte, and recieved a coffee that taste like water, the playhouse are smelled so bad, plus there is inches of dust, I don’t think they clean the playhouse at all, most of the tables were not wiped off, The only decent thing I can say is that the costumer service wasn’t terrible.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 6350 Tussing Rd, Reynoldsburg, OH?

McDonald's at 6350 Tussing Rd is open 24 hours a day, every day of the week, from Monday to Sunday.

Does this McDonald's location offer delivery services?

Yes, this McDonald's offers delivery services 24/7, including same-day and no-contact delivery options.