Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,576 reviews
5 stars
471
4 stars
310
3 stars
305
2 stars
133
1 star
357
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted consistently poor customer service, with reports of rude staff, long wait times, and unacknowledged orders.
Food Quality
Many customers complained about receiving cold, stale, or incorrect food items, with several mentioning that their orders were wrong or missing components.
Cleanliness
The restaurant was frequently described as dirty, with reports of unsanitary conditions in both the dining area and play area.
Operational Issues
Customers noted that the location often had operational problems, such as broken machines (e.g., frappe machine) and incorrect hours of operation.
Mixed Experiences
While many reviews were negative, a few customers did report positive experiences with quick service and fresh food.
- PJPamela Jones1 day ago1.0Our chicken nuggets were so dry and over cooked, it was gross. My son’s burger looked good and the fries were good.
- JJJacqueline5 days ago1.0They say they are open I door dash late at night and they are always closed and they smell really bad and are very rude customer service
- THtanya harlessNov 14, 20253.0I was charged for 2 fries and a some kind of burger that I didn't order. I had a 30 dollar order anyways. Didn't get 2 chicken wraps. The young lady that gave us our food was short with us. I had to remind her of my 2 large sweet ice tea's. And had to ask again for ketchup. They would not fix the order. And I live out of state. I went through the drive thru. Ask for them to repeat the order before you take it.
- KCKelsey CortazzoNov 4, 20251.0Slowest McDonald’s in Columbus hands down. Don’t come here unless you want to wait 15+ mins in the drive thru every time and then deal with workers at the window that seem like they could care less if they had a job or not.
- CHCordell HolterOct 30, 20251.0I've been to some bad McDonald's, but oh my God I've never had my order wrong, bad services, slow lines, and cold food as often as I have at this place. I actually think they hire the slowest, least motivated, and disrespectful people that they can possibly find, then put them on the floor without any training. I feel that a human being could not possibly be this bad at such a simple job, but every single person at this McDonald's makes it their full personality to do everything that they can possibly do to make the worst food, have the worst customer service, and work as slow as humanly possible. I have not one single time gotten ANYTHING, food or drink, here that did not have their special touch of "do everything wrong." I have low expectations for any fast food chain, but they have set the bar lower then I thought that it could go.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 6350 Tussing Rd, Reynoldsburg, OH?
McDonald's at 6350 Tussing Rd is open 24 hours a day, every day of the week, from Monday to Sunday.
Does this McDonald's location offer delivery services?
Yes, this McDonald's offers delivery services 24/7, including same-day and no-contact delivery options.
Is there a drive-through available at this McDonald's, and what are its hours?
Yes, the McDonald's at this location has a drive-through open 24 hours every day, from Monday through Sunday.
What payment methods are accepted at this McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Where can I view the full menu for this McDonald's?
You can view the full menu online at https://www.mcdonalds.com/us/en-us/full-menu.html
Does McDonald's offer a rewards program?
Yes, McDonald's offers the MyMcDonald's Rewards program where you can earn points for free food. More details are available at https://www.mcdonalds.com/us/en-us/mymcdonalds.html
Is WiFi available at this McDonald's location?
Yes, WiFi is provided as part of the available services at this McDonald's location.
What other fast food options are near this McDonald's location?
Nearby fast food options include Boston Market, Taco Bell, Burger King, Subway, Chipotle Mexican Grill, and another McDonald's nearby.
Are there other types of restaurants or services near McDonald's at 6350 Tussing Rd?
Yes, there are several nearby businesses including The Crispy Coop (a chicken restaurant), Jiffy Lube for automotive services, Aida's Salon for beauty services, Half Price Books, and more, providing a variety of dining and service options.
How can nearby places like Jiffy Lube or Bath & Body Works enhance my visit to McDonald's?
You can combine errands by visiting Jiffy Lube for car maintenance or Bath & Body Works for gifts and personal care products before or after enjoying a meal at McDonald's, making your trip efficient and convenient.