McDonald's

3.3
1715 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
13885 Reynoldsburg Baltimore Rd, Reynoldsburg, OH
43068, United States

Hours

Reviews

3.3
1,715 reviews
5 stars
508
4 stars
356
3 stars
341
2 stars
146
1 star
364

What are people saying?

AI-generated from recent customer reviews

Service Speed

Some customers praised the fast service, while others reported long wait times and poor drive-thru efficiency.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and poor handling of special requests.

Food Quality

Feedback on food quality was mixed, with some enjoying fresh items while others received cold or poorly prepared food.

Customer Service

Customer service experiences varied widely, with reports of rude staff and positive interactions with friendly employees.

Cleanliness

Several customers noted cleanliness issues within the restaurant, particularly in the dining area and restrooms.
  • AK
    Aditya Kadariya
    2 days ago
    1.0
    I make an online order to pick up at curveside. Waited for 30 min and went inside; they denied I even make an order and laughed at me. Worst manager and management, they pretend like bunch of goose. When they finally realize I actually have an order, I walk out because I can’t stand near them.
  • SM
    squirt man
    5 days ago
    5.0
    Haven’t McGriddle for years. Love it
  • TT
    Tyson Taylor
    Nov 5, 2025
    5.0
    overlooked by Michelin for consistency
  • DB
    Danielle B
    Oct 29, 2025
    5.0
    This is consistently the fastest location I have been to, food is always fresh and they always get my order right. Like I am always so surprised that I am never in the drive thru for more than maybe 5 minutes total.
  • DV
    Digital Vision
    Oct 26, 2025
    1.0
    Passed through town on a business trip at around 8:30 PM on 10/26/2025. Stopped at this location and oh boy did I regret it. First, I wait nearly a half hour for a ten piece nugget, a McChicken and a couple of cookies. Then when the food it brought to me, I am told there are no cookies and will be no refunds. So I call numerous times to try to speak to a manager and no one answers the phone? My food was cold, I was robbed of the money I spent on the cookies and then I was completely ignored. This was a disgusting and embarrassing experience that I absolutely will be reporting to corporate

Frequently Asked Questions About McDonald's

What are the operating hours for dine-in at McDonald's Reynoldsburg?

McDonald's Reynoldsburg is open for dine-in from 6:00 AM to 10:00 PM every day of the week.

Does McDonald's Reynoldsburg offer drive-thru service?

Yes, the drive-thru is open daily from 5:00 AM to midnight.