Five Guys

4.3
921 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 2078 State Rte 256 in Reynoldsburg is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
2078 State Rte 256, Reynoldsburg, OH
43068, United States

Hours

Reviews

4.3
921 reviews
5 stars
564
4 stars
205
3 stars
83
2 stars
33
1 star
36

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the burgers and fries, noting them as delicious, though some mentioned issues with soggy buns and over-seasoned fries.

Service Issues

Mixed reviews on service; while some praised friendly staff, others reported rude behavior and incorrect orders.

Pricing Concerns

Many customers felt the prices were too high for the portion sizes and quality, leading to dissatisfaction.

Atmosphere

The dining environment received criticism for loud music and cleanliness, impacting the overall dining experience.

Customer Experience

Several reviews highlighted positive experiences with staff, while others reported significant issues with order accuracy and management responsiveness.
  • KL
    Kayla Lamp
    Nov 9, 2025
    3.0
    We ordered door dash delivery from here tonight. When I say there should never be that amount of ketchup on a burger, wow. It was almost inedible, bun was so soggy. Very disappointing tonight.
  • LC
    Larry Clark
    Nov 5, 2025
    5.0
    Another fast food place on the rise its getting popular in texas and around California its a alright hamburger place more menu items chili dogs shit like that.
  • OA
    Oskar Arenas
    Oct 19, 2025
    4.0
    Just a normal Five Guys, which is a compliment. Person at register was nice, repeated our orders back to us, and was overall cordial. Food was good. One small caveat, however, is that they were in the middle of a minor rush, and they got our milkshake out late only after we brought the receipt and asked about it. That's just nitpicking, though. My girlfriend enjoyed the milkshake, so I'll cut them slack for that. Overall, I give them four stars, especially since the food came out quick for what I could call "moderate speed" food. Even so, there's nothing *outstanding* about this location, especially for a chain with so many locations. There's nothing that separates this location from other locations that would make me go to this one over others, but I rarely go to Five Guys as is due to the way prices have risen over the years. Also, I tend to only give five stars to locations that leave such an impression on me that I won't forget it exists in a week. Either way, well done. I wouldn't mind coming back. :)
  • LB
    Linda Brutger
    Oct 14, 2025
    5.0
    Order was wrong, forgot to make our milkshakes. Ran out of chocolate up front, went in the back. My cup was covered in chocolate sauce....
  • SB
    Sheri Beltz
    Aug 30, 2025
    5.0
    The food and the service were both excellent. We ate outside because the music in the restaurant was too loud to talk. The music at the outdoor seating was also loud but not deafening like it was in the store.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.