Five Guys

4.3
926 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 2078 State Rte 256 in Reynoldsburg is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
2078 State Rte 256, Reynoldsburg, OH
43068, United States

Hours

Reviews

4.3
926 reviews
5 stars
568
4 stars
205
3 stars
83
2 stars
33
1 star
37

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the burgers and fries, noting they were delicious, though some mentioned issues with soggy buns and over-seasoned fries.

Service Experience

While many reviews highlighted friendly and responsive staff, there were notable complaints about incorrect orders and rude behavior from some employees.

Pricing Concerns

Several customers expressed dissatisfaction with rising prices, feeling that the cost did not justify the portion sizes or quality of food.

Atmosphere

The dining environment received mixed reviews, with complaints about loud music and cleanliness, although some appreciated the outdoor seating.
  • JC
    Jac CY
    Jan 5, 2026
    5.0
    Best hamburger ever!, period!
  • PP
    pbetftdi
    Jan 4, 2026
    1.0
    Tried ordering online and I kept getting an error. If it were just me, no way would I buy anything after that. WHY HAVE THE OPTION TO ORDER ONLINE IF IT DOESN’T WORK?!?! Is the goal make people angry and waste their time? Mission accomplished.
  • GL
    Gi' Lovington
    Dec 8, 2025
    5.0
    From Service to Food 10 Out Of 10
  • TB
    Tj Bronder
    Dec 7, 2025
    5.0
    No problem and the food cook well
  • KL
    Kayla Lamp
    Nov 9, 2025
    3.0
    We ordered door dash delivery from here tonight. When I say there should never be that amount of ketchup on a burger, wow. It was almost inedible, bun was so soggy. Very disappointing tonight.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.