Donatos Pizza

3.6
553 reviews
Gotta love more™.
Get DirectionsCallWebsite

Business Details

1815 Brice Road, Reynoldsburg, OH
43068, United States
(614) 861-0211
https://www.donatos.com
GoogleFacebookInstagramTwitter

About

Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantDonatos Pizza
Donatos is a family-owned pizza company famous for Edge to Edge® toppings on a crispy golden thin crust. Founded in Columbus, Ohio in 1963, we take pride in giving back in every community we serve.

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available
  • Requires reservationsNot available

Location

Donatos Pizza
1815 Brice Road, Reynoldsburg, OH
43068, United States

Hours

Reviews

3.6
553 reviews
5 stars
250
4 stars
90
3 stars
57
2 stars
41
1 star
115

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and unresponsive management.

Food Quality

Mixed feedback on food quality, with some customers praising the taste while others reported undercooked or poorly prepared items.

Cleanliness

Several customers noted cleanliness issues in the dining area and bathrooms, impacting their overall experience.

Delivery Issues

Many complaints about late or incorrect deliveries, with some customers unable to reach the store for assistance.
  • RR
    Robert Richards
    Dec 30, 2025
    1.0
    The heavyset Caucasian worker with the cornrows was very rude on Christmas Eve.
  • DE
    D Eiland
    Dec 30, 2025
    1.0
    Terrible customer service. Me and a guy had been waiting in line for several minutes while the Donatos worker was taking a man’s order in the store. It took a long time but me and the other guy were very patient and weren’t complaining. We both placed our orders ahead of time and was just there to pick up. All of a sudden a guy walks in cuts all of us (he was not a delivery driver he just didn’t want to wait in line). He says his name and she gives him his order after we were already in line patiently waiting for several minutes. When I asked her why he was able to be helped when we had been here already she said he has a pick up order and I told her me and the other guy have pick up orders as well and she just shrugged her shoulder and said oh well. I asked for a refund and placed my order again at the Pickerington location. It’s the customer service rep job to tell the guy that there’s a line and people are in front of him none of that was done and she had a terrible attitude. I will never return to this location.
  • RM
    Robert Mason
    Dec 19, 2025
    5.0
    Quick pickup for game days or don't feel like cooking
  • AS
    Aericka Salters
    Nov 4, 2025
    5.0
    My food is always hot and fresh 🫶🏽
  • LM
    Lay Munney
    Oct 10, 2025
    5.0
    Foods always been good my whole life
Read more reviews on Google

Frequently Asked Questions About Donatos Pizza

What type of pizza is Donatos Pizza famous for?

Donatos Pizza is famous for its Edge to Edge® toppings on a crispy golden thin crust.

What are the operating hours of Donatos Pizza on weekdays?

Donatos Pizza is open from 11:00 AM to 12:00 AM (midnight) Monday through Thursday.