Pizza RestaurantRestaurant Delivery ServiceTake Out Restaurant
Donatos is a family-owned pizza company famous for Edge to Edge® toppings on a crispy golden thin crust. Founded in Columbus, Ohio in 1963, we take pride in giving back in every community we serve.
Customers frequently praised the food for being hot, fresh, and delicious, particularly the pizza and subs.
Service Issues
Numerous reviews highlighted poor customer service, including unresponsive phone lines, incorrect orders, and long wait times.
Cleanliness Concerns
Several customers reported unsanitary conditions in the restaurant, including dirty tables and bathrooms.
Management Problems
Feedback indicated issues with management, including unprofessional behavior and lack of support for staff during busy times.
Delivery Problems
Many customers experienced issues with delivery, including late arrivals, incorrect orders, and poor communication.
AS
Aericka Salters
Nov 4, 2025
5.0
My food is always hot and fresh 🫶🏽
LM
Lay Munney
Oct 10, 2025
5.0
Foods always been good my whole life
BC
Brittney Carpenter
Sep 18, 2025
2.0
This location will not answer their phones at all.. after placing an order online I needed to make one small change to a sub and I called 6 times with no answer..
OH
Oliver Hernandez
Sep 8, 2025
2.0
Man im from new york and first time trying this pizza i brought a veggie thin crust pizza and man it was good