Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantDonatos Pizza
Donatos is a family-owned pizza company famous for Edge to Edge® toppings on a crispy golden thin crust. Founded in Columbus, Ohio in 1963, we take pride in giving back in every community we serve.
Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff.
Food Quality
There were mixed reviews on food quality, with some praising the pizza while others complained about cold or improperly prepared items.
Staff Friendliness
While some customers noted friendly and helpful staff, others experienced rudeness and unprofessional behavior.
Order Accuracy
Many reviews highlighted issues with order accuracy, including missing items and incorrect preparations.
BB
B.P
Dec 6, 2025
5.0
5/5 most people say their are inconsistencies when it comes to service, sometimes their are more orders therefore it might take longer then usual. Either way… this location is “alright,” obviously I’m not going to say they are better than Pizza Hut. But Donatos is definitely still worth getting from time to time.
LL
Lunetta
Nov 30, 2025
5.0
Hot chicken pizza
YM
Y M
Nov 21, 2025
1.0
This location is going downhill. The service was terrible, young adults that want to play around instead of working. The ingredients on both my items tasted spoiled. This was 2 times in a row my experience was less than good. I guess shame on me for giving them a second chance.
JV
Jonathon Vince
Nov 15, 2025
1.0
Order a pizza while still open but near to close and they don't make it. 🤷♂️ Change your hours then.
JG
Jessica Gallegos
Oct 4, 2025
1.0
Bad customer service! Not coming back here again!!