Chipotle Brice & Tussing is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers frequently reported issues with food quality, including hard rice, cold food, and missing ingredients.
Customer Service
Service was inconsistent, with many reviews highlighting rude staff, long wait times, and poor management.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty food prep areas and lack of cleanliness.
Pricing Issues
Customers expressed dissatisfaction with high prices and discrepancies between online and in-store pricing.
Inconsistency
Experiences varied widely, with some customers praising the food and service while others reported frequent mistakes and poor quality.
JM
J McLaughlin
Nov 10, 2025
1.0
I feel horrible for the front line guy, the manager left him and should have helped him. The store is a mess and the pop spouts are not even on and she walked away to leave him with a huge line.! He did great but i believe you need a better manager.
TT
T
Oct 12, 2025
5.0
Okay, okay. Raise your hand if you ever had HARD rice in your rice bowl? I've had it happen SO.MANY.TIMES.AT.EASTON! But HERE??? Idk if I came in at the right time or place but....my rice was NOT hard for ONCE! I just have to say I REALLY appreciate that! Like I'm not sure anyone understands how frustrating it is to get rice that eats like a light Brite pixel (iykyk) 😑😑😑
Anyway, the fellas that were inside were generally cool. The guy that made that large burrito for my friend after his coworker and I were trying to figure out how in the world he was gonna fold all of those toppings into the tortilla? Taco Bell could NEVER! I couldn't even do it if I tried lol! The way we were both concerned and he literally looked over at the guy at the register and said "I got this" and rolled that burrito so PERFECTLY...I wish they knew who they rolled that burrito for because they would have been shocked lol! I would come here again if I know it would be like this...EVERYTIME...This location gave Chipotle Thier first win from me...and that's saying aLOT! Good job guys!
BB
Bruce Bair
Sep 8, 2025
5.0
This was a very nice restaurant. Much different layout than most. It was very cool. They had a big circle in the middle. I also like the open beams on the roof. We had a very good meal. Very close to a lot of stores. My daughter and I are both fans of their drinks. Most are a little bit too sweet. So watch out for that.
Frequently Asked Questions About Chipotle Mexican Grill
What types of food does Chipotle Mexican Grill offer at the Brice & Tussing location?
Chipotle at Brice & Tussing offers customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.
What are the opening hours for Chipotle Mexican Grill at 6316 Tussing Rd, Reynoldsburg?
The restaurant is open daily from 10:45 AM to 10:00 PM.
Does the Chipotle Brice & Tussing location offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
How can I order Chipotle online for the Brice & Tussing location?
You can order online via their website at https://order.chipotle.com/ or through the Chipotle app available in the Apple App Store.
Is the Chipotle Mexican Grill at Brice & Tussing location welcoming to LGBTQ customers?
Yes, this location is known to welcome LGBTQ customers.
What payment methods are accepted at Chipotle Mexican Grill, Reynoldsburg?
They accept credit cards and offer gift cards for purchases.
Can I earn rewards and get exclusive offers at this Chipotle location?
Yes, by signing up for Chipotle Rewards, you can earn free food and access exclusive deals.
Are there other dining options near Chipotle Mexican Grill at Brice & Tussing?
Nearby dining options include Taco Bell for fast Mexican food, The Crispy Coop for chicken dishes, Boston Market offering American cuisine, and Hibachi Go for Japanese fare.
What nearby services can I use when visiting Chipotle at Brice & Tussing?
Nearby services include FedEx Office for shipping and printing, Western Union for money transfers, and ImmediaDent for dental care.
How can the nearby gas stations help customers visiting Chipotle at Brice & Tussing?
Nearby gas stations like BP and Sheetz provide fueling and convenience shopping options before or after your meal at Chipotle.