Chipotle Mexican Grill

3.9
1132 reviews
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About

Mexican Restaurant
Chipotle Taylor Square is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
7611 Farmsbury Dr, Reynoldsburg, OH
43068, United States

Hours

Reviews

3.9
1,132 reviews
5 stars
553
4 stars
263
3 stars
117
2 stars
56
1 star
143

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff and long wait times, especially during evening hours.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about undercooked rice, burnt meat, and stale chips.

Cleanliness

The dining area and food preparation areas were often described as dirty and unsanitary, leading to negative dining experiences.

Stock Availability

Numerous customers noted that the location frequently ran out of key ingredients, impacting their ability to order desired items.

Management Issues

Several reviews pointed to poor management and staffing practices, contributing to the overall decline in service and food quality.
  • LD
    lisa dahlberg
    Oct 31, 2025
    2.0
    The service was quick and efficient. They had a special, If you wore a Halloween costume on Halloween day you got a $6 item. I did not know it nor did I have on a Halloween costume but I was okay paying full price. However, when I got Home with my food it was so salty I only ate the lettuce in the bottom of my bowl. I felt like I was licking a salt block. I don't know if it was the chicken or the fajita mix, but I have never had such a salty entree at a Chipotle restaurant, regardless of location. My entree was a salad bowl, consisting of... lettuce, chicken, fajita mix, tomatoes and cheese. That wss my entire bowl and basically all I ate was the lettuce. I certainly hope that I don't have that experience again if I go back and I would have returned the product, but I was already at home and didn't want to drive all the way back. Moral of the story, check your food quality before you leave so you know what you're paying for.
  • CP
    cassaundra porter
    Oct 27, 2025
    5.0
    This Chipotle has a lot of young people working here. However, they move fast, they don't have attitudes while making your food and they hear you. Now this is my opinion, I will come to this one because they are always fully stocked with items that you can choose from to put in your bowl on your burrito or on your tacos. Meaning they always have the sides that go with the rice the meat and the beans. And my food here always taste fresh. Now one time early this year I came in and they were out of chips but they apologize for it. And that's about the only time. Now what you do need to know, is that NONE OF THE CHIPOTLES MAKE GROWN UP QUESADILLAS. You have to order online. And the lines may be long but they get In-N-Out minimum wait time, thats when i have been in there. So for my rating I give all of the young people in this facility 5🌟🌟🌟🌟🌟, for their attitude 5🌟🌟🌟🌟🌟, for their customer service 5🌟🌟🌟🌟🌟 and for always keeping up with the food that they can serve the customers as well as given us our choices of sides to pick from. 5🌟🌟🌟🌟🌟 Keep up the GOOD WORK YOUNG PEOPLE 👏👍👌 And the marvelous management team that gave them a chance, you did "right well," with them that you hired the young man was about 6'2 working the line, the grill young man, stocking the line as asked, and the 2 young ladies one running the register and the other filling the takeout orders were polite. I was in on the night of 10/26/25 around 7:45 p.m.
  • KF
    K Felton
    Oct 16, 2025
    1.0
    Don't go at night ever they are the worst and if I pay for extra meat give it to me don't put 2 pieces and call it extra.
  • PP
    Phrawg
    Oct 13, 2025
    3.0
    The food tasted great but all the tables in the dining room were messy and gross
  • MM
    mar mar
    Oct 3, 2025
    1.0
    The person that was on the line... Everything else was chill n she was too but the way she made the food😒 Anyways make sure u speak up if they not making your food right or to your liking and pay attention to them my making your food too....

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Taylor Square specialize in?

Chipotle Mexican Grill offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.

What are the opening hours of Chipotle Mexican Grill in Reynoldsburg, OH?

Chipotle is open daily from 10:45 AM to 11:00 PM.