McDonald's

3.3
1993 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
8908 Reading Rd, Reading, OH
45215, United States

Hours

Reviews

3.3
1,993 reviews
5 stars
596
4 stars
387
3 stars
415
2 stars
198
1 star
397

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude service, long wait times, and incorrect orders, leading to a negative perception of staff professionalism.

Food Quality

Many reviews highlighted issues with food quality, including cold items, incorrect orders, and unsatisfactory preparation.

Cleanliness

Several customers noted cleanliness issues, particularly in the dining area and bathrooms, impacting their overall experience.

Positive Experiences

Despite the negative feedback, some customers praised the fast service and friendly staff during certain visits, indicating inconsistency in service quality.
  • SR
    Shaun Reany
    1 day ago
    4.0
    Respectful service, really nice and well put together food, and decently fast. I’d recommend to anyone near by!
  • CA
    Chris Applegate
    5 days ago
    5.0
    I stopped in, honestly, just to use the restroom. It was occupied. The fella that came out didn't look embarrassed, but he should have. There was piss all over the toilet seat, and the toilet was so full I didn't dare try to flush it. I went out and asked a crew member, and she was fantastic! Her name was Nora, and she and Scotty got right on it and took care of business. They were so friendly. I wish they worked at my local McDonald's! I also spoke with Patti, the manager, who was also great. I did buy food, because I don't like just going in for the bathroom, no matter a restaurant or a gas station... I'll buy something. After I got my food, there were a could of apple pies that I didn't order! Again, such nice people!
  • AS
    Aaron Shannon
    Dec 30, 2025
    1.0
    12/30 KS#13 / Side1 Order 82 @ 10:28. I work in Readi g so I'm here almost every other day for break. Today the lady that took my order didn't make it into a meal. So I kindly asked once I got to the first window, but instead of doing so the older lady shakes her head and closing the window. She didn't acknowledge my request and didn't open the window nvk up until I pulled forward. An even than I was still charged full amount for all items instead of it being a meal. The price didn't bother me as much as the attitude did. You would have thought I asked her to donate blood or add more food. I've worked for McDonalds for 3 years as a teenager, there's a "make meal" button on the screen but you have to press the items that are off to the side first, then press "make meal" that's why I was confused by the attitude. Service was a 0 because of her. I've never had issues at this McDonald's before.
  • FH
    Franklin Higgins
    Dec 20, 2025
    4.0
    Open 24 hours so it's a gift and a curse. Congestion and traffic is heavy but to be expected. They are great at keeping the line moving and food fresh
  • DM
    Dennis Mitchell
    Dec 18, 2025
    1.0
    In the drive thru they gave me very dark greasy soggy chicken strips. They were almost stone code. I want sure they were safe to eat and was back at my desk by then so I tossed them.

Frequently Asked Questions About McDonald's

What are the regular operating hours of this McDonald's location?

This McDonald's location is open 24 hours daily, from 00:00 to 23:59.

What are the drive-through hours at this McDonald's?

The drive-through is open 24/7, from 00:00 to 23:59 every day of the week.