Dunkin'

3.4
640 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Ravenna, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1370 E Main St, Ravenna, OH
44266, United States

Hours

Reviews

3.4
640 reviews
5 stars
242
4 stars
115
3 stars
74
2 stars
49
1 star
160

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, rude staff, and incorrect orders.

Food Quality

Many reviews mentioned issues with food quality, including stale items and incorrect orders.

Staff Attitude

Numerous customers noted unprofessional behavior from staff, including rudeness and lack of urgency.

Management Issues

Several reviews highlighted poor management practices, leading to disorganization and inadequate staffing.

Inconsistent Experience

While some customers had positive experiences, many others reported significant dissatisfaction, indicating a lack of consistency in service and product quality.
  • TP
    Tina Parton
    6 days ago
    3.0
    I have no idea what is going on down there. I have literally been getting coffee here everyday for 6 months.The last week has been super hectic. They are running out of stuff and some new girl put her un gloved hand in my coffee (they are coming from another store so watch that). Luckily the girls that have been there forever fixed the problem. I was also able to come back when they got their supplies in for a remake. Thanks to Devon for saving the day. He’s one of the best there (since Chloe is gone). Every night like clockwork best coffee ever. I hope it doesn’t keep going downhill. It used to be fun going in there. We shall see.
  • LS
    Larry Santos
    Jan 1, 2026
    1.0
    I dont know what it is about this place the last couple of days but seems like things are going downhill fast. The atmosphere here used to be so welcoming and seemed like family in there. I went Wednesday 12-31 in the morning around 9 and it was like someone sucked the life out of the place everyone seemed sad. The girls taking my order couldn't comprehend what I was asking for and I couldn't understand them at all. Coffee was bad, food was subpar, and I waited too long. Also I haven't seen that Ryan guy in days and he was always the one to make it right and always seemed happy to be there hope we see him back soon....... maybe he'll bring the life force back to the establishment. Update..... I went in this evening 1-1 and they were closed!! What is this crap?? I just wanted a refresher!
  • MM
    Markos McCracken
    Dec 30, 2025
    1.0
    Food was garbage and the workers didn’t know what they were doing. It took them like 30 min to get my order and half of the workers just stood around not doing anything. However, one worker with glasses named Lily was really helpful and nice. The others were so rude and need to do better.
  • LK
    lita kaufmann
    Dec 28, 2025
    1.0
    Horrible service. Was inside for 15 minutes with absolutely no greeting. Finally left annoyed. The workers only prioritize the drive thru. Wouldn’t go again. Do better
  • MS
    Mckensi Stankiewicz
    Dec 18, 2025
    2.0
    There seems to be no urgency here, typically waiting in line for about 15-20 mins every time. Then when you get to the window to accept your order, it’s never ready so be prepared to sit for another 5 mins or so. Doesn’t make sense when you see 5 workers working. If your going, drive the other 2 mins down to Rootstown’s!

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Ravenna, OH?

Dunkin' in Ravenna, OH is open 24 hours a day, 7 days a week.

Does this Dunkin' location offer delivery and pickup services?

Yes, Dunkin' in Ravenna offers both curbside pickup and delivery services.