Dunkin'

3.4
630 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Ravenna, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1370 E Main St, Ravenna, OH
44266, United States

Hours

Reviews

3.4
630 reviews
5 stars
240
4 stars
114
3 stars
72
2 stars
47
1 star
157

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unhelpful staff, with many experiences highlighting poor customer service and long wait times.

Order Accuracy

Numerous reviews indicated issues with incorrect orders, missing items, and poorly prepared food and drinks.

Cleanliness

Some customers noted that the store was dirty and poorly maintained, contributing to a negative experience.

Management Issues

Feedback pointed to poor management practices, including understaffing and lack of oversight, leading to inefficient service.

Product Quality

While some customers enjoyed the food and drinks, many expressed dissatisfaction with stale or poorly made items.
  • LL
    Levi
    Nov 12, 2025
    2.0
    Blonde from yesterday who seemed to be in charge was having a rough day. Immediately specified they had no signature flavors claiming she hadn’t had time to unpack truck yet. Understandable, not a big deal. It was just her and one other person. The problem comes from her demeanor and not being welcoming. She looked like she did not want to be there. She also made our drinks wrong. Ordered Iced Decaf with Carmel, left with regular hot coffee with Carmel in it. Pregnant girlfriend wouldn’t even drink it. Waste of time and money. Hope her day got better.
  • JE
    Jackie Esselburn
    Nov 2, 2025
    1.0
    The worst Dunkin and food/drink establishment I’ve ever been to…ridiculously unorganized, items missing, chaotic, careless, out of regular supplies to carry drinks, messy, poor customer service. Whoever manages this location does a terrible job and corporate needs to seriously take a look at this place. I will NEVER go back here again!
  • CL
    Cody Linton
    Oct 26, 2025
    1.0
    Standing inside, waiting for my online order, incredibly foul language used by employees, shouting explicitives like no one is around, very off putting and inappropriate
  • KS
    Kelli Simmons
    Oct 9, 2025
    5.0
    After many issues in the past, in the last few weeks, they have really turned around. Orders have been done correctly and they are efficient!
  • LH
    Larry Hover
    Sep 24, 2025
    1.0
    Just got a drink and the lady said 4.19$ and I gave her 5.25$ why did she give 26 cents in change? Are you kidding

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Ravenna, OH?

Dunkin' in Ravenna, OH is open 24 hours a day, 7 days a week.

Does this Dunkin' location offer delivery and pickup services?

Yes, Dunkin' in Ravenna offers both curbside pickup and delivery services.