Many customers reported rude and unhelpful staff, with complaints about negative attitudes and poor service.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders and failure to follow specific instructions.
Product Quality
Customers expressed dissatisfaction with the quality of food items, particularly blizzards and hot dogs, often citing improper mixing and temperature issues.
Pricing Concerns
Some customers noted increased prices under new ownership, leading to dissatisfaction with value for money.
Positive Experiences
Despite the negative feedback, there were also positive comments about the ice cream quality and friendly staff at times.
CA
Chip Adams
Nov 15, 2025
5.0
Friendly staff hot awesome food. Great service
MH
Mandy H
Nov 2, 2025
5.0
This Dairy queen is absolutely amazing they are so many very polite staff and this bussiness is very clean. I have seen some of the reviews but I will say the new owner goes way beyond to make his bussiness very nice. He is the nicest person you will meet he very respectful and treats his employees great. I recommend coming here and you wont be disappointed at all.I can promise you if they mess up on something they will always be up to fixing it and making it right.
JS
James Suttle
Oct 16, 2025
1.0
I came there all my life. I refuse to ever spend my money there again! Your employees refused to take my order, at 5 till close. Said i had to get a cone, cause god forbid your lazy employees have to clean again. You refused my order. You'll never get my money again! Go to vances!
NO
NE Ohio
Oct 15, 2025
4.0
New owner raised prices.
AW
Alicia Webb
Oct 4, 2025
1.0
Mocha moolatte tastes nothing like it should. I ordered a classic hot dog with ketchup and onion. I watched them take it directly from the microwave into a bag. I personally wasn't expecting scalding hot ketchup and raw onion on top of my hot dog and asked for it to be made plain with the ketchup and onion on the side and for whatever reason they made it the exact same way again so I took the $2.50 loss and left without it. I didn't think plain hot dog ketchup on side was too advanced of a request but I wasn't waiting any longer to be disappointed further. Glad I don't live around here anymore to have this location as the only close option.
What are the regular operating hours for Dairy Queen (Treat) located at 333 E Main St, Ravenna?
Dairy Queen (Treat) is open daily from 10:00 AM to 10:00 PM.
Does Dairy Queen (Treat) in Ravenna offer drive-thru service?
Yes, this location offers a drive-thru service for convenient ordering.
Is there seating available for customers at Dairy Queen (Treat) in Ravenna?
Yes, there is both indoor seating and outdoor seating available for customers.
Is Dairy Queen (Treat) family-friendly and accessible for customers with disabilities?
Yes, the location is family-friendly, good for kids, wheelchair accessible, and has restroom facilities available.
How can I place an order for pickup at Dairy Queen (Treat) Ravenna?
You can order online for pickup through their official ordering website: https://www.dairyqueen.com/en-us/order/pickup/n/44652/.
Are there any mobile deals or rewards available for Dairy Queen (Treat) customers?
Yes, customers can download the Dairy Queen app for exclusive mobile deals and rewards.
What nearby places can I visit after enjoying a treat at Dairy Queen (Treat) on Main St?
Nearby you can visit Studio Clay for arts and crafts activities or the Battlegrounds Game Center for video games and hobby shopping.
Are there convenient banking options near Dairy Queen (Treat) in Ravenna?
Yes, nearby banking options include PNC Bank, Huntington Bank, and several ATMs such as Huntington Bank ATM and LibertyX Bitcoin ATM.
Can I find other food options near Dairy Queen (Treat) in Ravenna?
Yes, there are multiple nearby food spots including Subway for sandwiches, Taco Bell for Mexican fast food, and Domino's Pizza for pizza and fast food.