Dairy Queen (Treat)

4.1
540 reviews

About

Ice Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic frozen treat chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen (Treat)
333 E Main St, Ravenna, OH
44266-3134, United States

Hours

Reviews

4.1
540 reviews
5 stars
298
4 stars
114
3 stars
57
2 stars
22
1 star
49

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with complaints about negative attitudes and poor service.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders and failure to follow specific instructions.

Product Quality

Customers expressed dissatisfaction with the quality of food items, particularly blizzards and hot dogs, often citing improper mixing and temperature issues.

Pricing Concerns

Some customers noted increased prices under new ownership, leading to dissatisfaction with value for money.

Positive Experiences

Despite the negative feedback, there were also positive comments about the ice cream quality and friendly staff at times.
  • CA
    Chip Adams
    Nov 15, 2025
    5.0
    Friendly staff hot awesome food. Great service
  • MH
    Mandy H
    Nov 2, 2025
    5.0
    This Dairy queen is absolutely amazing they are so many very polite staff and this bussiness is very clean. I have seen some of the reviews but I will say the new owner goes way beyond to make his bussiness very nice. He is the nicest person you will meet he very respectful and treats his employees great. I recommend coming here and you wont be disappointed at all.I can promise you if they mess up on something they will always be up to fixing it and making it right.
  • JS
    James Suttle
    Oct 16, 2025
    1.0
    I came there all my life. I refuse to ever spend my money there again! Your employees refused to take my order, at 5 till close. Said i had to get a cone, cause god forbid your lazy employees have to clean again. You refused my order. You'll never get my money again! Go to vances!
  • NO
    NE Ohio
    Oct 15, 2025
    4.0
    New owner raised prices.
  • AW
    Alicia Webb
    Oct 4, 2025
    1.0
    Mocha moolatte tastes nothing like it should. I ordered a classic hot dog with ketchup and onion. I watched them take it directly from the microwave into a bag. I personally wasn't expecting scalding hot ketchup and raw onion on top of my hot dog and asked for it to be made plain with the ketchup and onion on the side and for whatever reason they made it the exact same way again so I took the $2.50 loss and left without it. I didn't think plain hot dog ketchup on side was too advanced of a request but I wasn't waiting any longer to be disappointed further. Glad I don't live around here anymore to have this location as the only close option.

Frequently Asked Questions About Dairy Queen (Treat)

What kind of treats does Dairy Queen (Treat) in Ravenna, OH offer?

Dairy Queen (Treat) offers soft-serve ice cream, signature shakes, Blizzard® Treats, soft-serve ice cream cones, frozen novelties, and ice cream cakes.

What are the regular operating hours for Dairy Queen (Treat) located at 333 E Main St, Ravenna?

Dairy Queen (Treat) is open daily from 10:00 AM to 10:00 PM.