Business Details
About
Ice Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic frozen treat chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
4.1
543 reviews
5 stars
300
4 stars
114
3 stars
57
2 stars
22
1 star
50
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported rude and unhelpful staff, with many expressing frustration over poor customer service and incorrect orders.
Product Consistency
Many reviews highlighted issues with improperly mixed blizzards and incorrect food orders, leading to dissatisfaction with the product quality.
Cleanliness
Some customers praised the cleanliness of the establishment, noting that the dining area and restrooms were well-maintained.
Management Issues
Several reviews mentioned dissatisfaction with the new ownership and management, indicating a decline in service and product quality compared to previous experiences.
Positive Experiences
Despite the negative feedback, some customers enjoyed their visits, citing friendly staff and good ice cream.
- JCJames CarragherJan 1, 20265.0I've always had good experiences here. I noticed some other reviewers saying they were upset that they couldn't order off the full menu at five until close; I guess common courtesy is dead, because I've always been told not to walk into a place right before they close and order something complex. It's just inconsiderate to the workers. Don't do that and you'll be fine. LOL.
- GAGloria AllinNov 26, 20251.0I am extremely disappointed, not satisfied at all!! I ordered a Blizzard cake and spent $29.99 and when I served it to my guests found it was Not a Blizzard cake. I do not like the regular DQ cake… not happy at all.
- CAChip AdamsNov 15, 20255.0Friendly staff hot awesome food. Great service
- MHMandy HNov 2, 20255.0This Dairy queen is absolutely amazing they are so many very polite staff and this bussiness is very clean. I have seen some of the reviews but I will say the new owner goes way beyond to make his bussiness very nice. He is the nicest person you will meet he very respectful and treats his employees great. I recommend coming here and you wont be disappointed at all.I can promise you if they mess up on something they will always be up to fixing it and making it right.
- JSJames SuttleOct 16, 20251.0I came there all my life. I refuse to ever spend my money there again! Your employees refused to take my order, at 5 till close. Said i had to get a cone, cause god forbid your lazy employees have to clean again. You refused my order. You'll never get my money again! Go to vances!
Frequently Asked Questions About Dairy Queen (Treat)
What kind of treats does Dairy Queen (Treat) in Ravenna, OH offer?
Dairy Queen (Treat) offers soft-serve ice cream, signature shakes, Blizzard® Treats, soft-serve ice cream cones, frozen novelties, and ice cream cakes.
What are the regular operating hours for Dairy Queen (Treat) located at 333 E Main St, Ravenna?
Dairy Queen (Treat) is open daily from 10:00 AM to 10:00 PM.
Does Dairy Queen (Treat) in Ravenna offer drive-thru service?
Yes, this location offers a drive-thru service for convenient ordering.
Is there seating available for customers at Dairy Queen (Treat) in Ravenna?
Yes, there is both indoor seating and outdoor seating available for customers.
Is Dairy Queen (Treat) family-friendly and accessible for customers with disabilities?
Yes, the location is family-friendly, good for kids, wheelchair accessible, and has restroom facilities available.
How can I place an order for pickup at Dairy Queen (Treat) Ravenna?
You can order online for pickup through their official ordering website: https://www.dairyqueen.com/en-us/order/pickup/n/44652/.
Are there any mobile deals or rewards available for Dairy Queen (Treat) customers?
Yes, customers can download the Dairy Queen app for exclusive mobile deals and rewards.
What nearby places can I visit after enjoying a treat at Dairy Queen (Treat) on Main St?
Nearby you can visit Studio Clay for arts and crafts activities or the Battlegrounds Game Center for video games and hobby shopping.
Are there convenient banking options near Dairy Queen (Treat) in Ravenna?
Yes, nearby banking options include PNC Bank, Huntington Bank, and several ATMs such as Huntington Bank ATM and LibertyX Bitcoin ATM.
Can I find other food options near Dairy Queen (Treat) in Ravenna?
Yes, there are multiple nearby food spots including Subway for sandwiches, Taco Bell for Mexican fast food, and Domino's Pizza for pizza and fast food.