Chipotle Mexican Grill

3.5
539 reviews
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Business Details

787 E Main St, Ravenna, OH
44266, United States
(330) 577-5719
https://www.chipotle.com
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About

Mexican Restaurant
Chipotle Ravenna is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
787 E Main St, Ravenna, OH
44266, United States

Hours

Reviews

3.5
539 reviews
5 stars
244
4 stars
81
3 stars
55
2 stars
33
1 star
126

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported issues with food quality, including undercooked rice, overly salty dishes, and incorrect orders.

Service Issues

Many reviews highlighted poor customer service, including rude staff, difficulty in reaching someone for complaints, and long wait times.

Stock Availability

Numerous customers noted that the restaurant often runs out of key ingredients, leading to unsatisfactory dining experiences.

Inconsistent Experience

The quality of food and service varied significantly depending on the time of day, with better experiences reported during busier hours.

Cleanliness

While some customers appreciated the cleanliness of the restaurant, others reported unsanitary conditions and food spills.
  • NB
    Nathan Baird
    Nov 13, 2025
    1.0
    The absolute worst chipotle in the area! Save yourself and drive 10 minutes further into Kent! The employees love to rush you while you order , And they’re always out of Proteins. Very poorly managed do better!
  • MM
    Mike
    Oct 22, 2025
    1.0
    Meat always tastes weird, covered in fat and you can never get proper portions
  • AD
    Adam Davis
    Oct 1, 2025
    1.0
    This place is absolutely ridiculous they can never get anything right food is always hit or miss and if you try to call and complain all you get is stupid automated service you can never talk to anyone to tell them about what was wrong would give zero Stars if I could do not go one in kent is way better
  • LJ
    Lauren Jenkins
    Sep 23, 2025
    3.0
    Chipotle Mexican grill in Ravenna is already hilarious in its self. Expecting any more than kids who hate their jobs and probably lives, providing what you actually ask for.. hysterical!
  • EW
    Estelle Winters
    Sep 7, 2025
    5.0
    5 stars tonight. We’ve had issues in the past ordering from this location but they stepped up tonight and made our orders hot and fresh and perfect. Very enjoyable to eat, keep up the good work and great improvements!
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Frequently Asked Questions About Chipotle Mexican Grill

What types of food can I order at Chipotle Mexican Grill in Ravenna?

You can order customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients at Chipotle Mexican Grill in Ravenna.

What are the opening hours for Chipotle Mexican Grill in Ravenna?

Chipotle in Ravenna is open every day from 10:45 AM to 11:00 PM.