Chipotle Ravenna is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers frequently reported issues with food quality, including undercooked rice, overly salty dishes, and incorrect orders.
Service Issues
Many reviews highlighted poor customer service, including rude staff, difficulty in reaching someone for complaints, and long wait times.
Stock Availability
Numerous customers noted that the restaurant often runs out of key ingredients, leading to unsatisfactory dining experiences.
Inconsistent Experience
The quality of food and service varied significantly depending on the time of day, with better experiences reported during busier hours.
Cleanliness
While some customers appreciated the cleanliness of the restaurant, others reported unsanitary conditions and food spills.
NB
Nathan Baird
Nov 13, 2025
1.0
The absolute worst chipotle in the area! Save yourself and drive 10 minutes further into Kent!
The employees love to rush you while you order , And they’re always out of Proteins. Very poorly managed do better!
MM
Mike
Oct 22, 2025
1.0
Meat always tastes weird, covered in fat and you can never get proper portions
AD
Adam Davis
Oct 1, 2025
1.0
This place is absolutely ridiculous they can never get anything right food is always hit or miss and if you try to call and complain all you get is stupid automated service you can never talk to anyone to tell them about what was wrong would give zero Stars if I could do not go one in kent is way better
LJ
Lauren Jenkins
Sep 23, 2025
3.0
Chipotle Mexican grill in Ravenna is already hilarious in its self. Expecting any more than kids who hate their jobs and probably lives, providing what you actually ask for.. hysterical!
EW
Estelle Winters
Sep 7, 2025
5.0
5 stars tonight. We’ve had issues in the past ordering from this location but they stepped up tonight and made our orders hot and fresh and perfect. Very enjoyable to eat, keep up the good work and great improvements!
Frequently Asked Questions About Chipotle Mexican Grill
What types of food can I order at Chipotle Mexican Grill in Ravenna?
You can order customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients at Chipotle Mexican Grill in Ravenna.
What are the opening hours for Chipotle Mexican Grill in Ravenna?
Chipotle in Ravenna is open every day from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill Ravenna offer delivery and pickup services?
Yes, they offer both in-store pickup and delivery options.
How can I order Chipotle food online for this Ravenna location?
You can order online through the Chipotle app or their official ordering website at https://order.chipotle.com/.
What is the address and contact information for Chipotle Mexican Grill in Ravenna?
The restaurant is located at 787 E Main St, Ravenna, OH 44266. You can call them at +1 330-577-5719 or email OH.3441.Ravenna@chipotle.com.
Does Chipotle Mexican Grill in Ravenna support any dietary or sustainability principles?
Yes, Chipotle prioritizes sourcing ingredients from farms following humane and sustainable practices and uses 53 real ingredients without artificial additives.
Are there any supermarkets near Chipotle Mexican Grill in Ravenna for grocery shopping?
Yes, Giant Eagle and Marc's supermarkets are nearby, which can be convenient if you plan to grocery shop before or after your meal at Chipotle.
What other dining options are close to Chipotle Mexican Grill Ravenna?
Nearby dining options include Mimi's Italian Grill and Bar, Siciliano's Pizzaria, Ming Chu (Chinese restaurant), A&W Restaurants, and Burger King.
Are there any urgent care clinics close to Chipotle Mexican Grill Ravenna if I need medical assistance?
Yes, Hometown Urgent Care and WellNow Urgent Care are nearby and can be helpful if you need medical attention before or after your visit to Chipotle.
What amenities are available near Chipotle for customers looking for banking or fitness services?
Near Chipotle, customers can find Huntington Bank for banking needs and Leslee Keegan's I’Mpower Fitness Center for fitness and sports training.