Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported poor service, including rude staff and incorrect orders.
Food Quality
Food quality was inconsistent, with complaints about cold items and incorrect orders.
Staff Attitude
Mixed reviews on staff attitude; some praised friendly employees while others noted rudeness.
Cleanliness
Some customers appreciated the cleanliness of the restaurant, while others reported unsanitary conditions.
Order Accuracy
Many customers experienced issues with order accuracy, receiving incorrect items or missing items.
DR
david mills mai (MILLS REPORT)
Nov 14, 2025
1.0
Customer before play with it and didn’t want it so they just gave it to the next guy !!!! This wouldn’t cost you anything Wendy’s !!!! This is sad and shameful!! Was really going to enjoy this !!
AT
Antonieo Tomak
Nov 5, 2025
1.0
Disgusting. The black guy with a durag on was insanely rude. My frosty had a hair in it and they didn’t refund it. I also bought a meal(biggie bag) and I said can I have a bbq sauce and the black guy tried to make me pay aswell when the meal comes with a sauce. Can’t believe they allow this.
AL
Amanda Logan
Oct 30, 2025
5.0
LaNice is always a refreshing voice to encounter at either Powell or Sawmill & 270. You can tell she takes pride and tries to make work fun. Which puts a smile on customers' faces! Keep it up L.A. nice!
AP
Afuma Porter
Oct 18, 2025
1.0
Went there this morning and asked for a bacon egg and cheese croissant sandwich and a chicken croissant sandwich. I got up to the window, paid for my order, and then after I paid the person said that the croissant bread was frozen. I got my sandwiches on hamburger buns. Not going back in the morning.
Edit: Instead chicken croissant sandwiches I received sausage sandwiches. After that mistake I decided to take the order back and ask for a refund. I took all the sandwiches and potatoes back to the restaurant, walked in and asked for a refund. At first the Assistant Manager, Arcali Martinez tried to argue that she told me about the croissant bread being unavailable. I advised her that the bread was not the current issue. The current issue is that I ordered two chicken sandwiches and was given two sausage sandwiches instead. She continued to argue with me until I stated that I ordered the #1 combo which was the chicken sandwich. She admitted that she should have read the order back to me to ensure accuracy, but she did not. She proceeded to the register as if she was going to provide the refund but then asked me where the drinks where. I told her they were gone, sitting on my kitchen counter at home. She then says she cannot provide a refund for the drinks because I didn't bring them back. I pointed out I brought back the entire rest of the order, what was she going to do the the drinks? Put them back in the soda machine, give them to another customer? I demanded a refund, which she denied and told me to leave. Congratulations. I will never eat at another Wendy's.
AS
Ana Shundry
Oct 14, 2025
1.0
There was a younger boy at the drive through window that was so annoyed and rolled his eyes while he was handing us our food. I asked for sauce and the look I got was absolutely disrespectful. And then he said it's more money to get sauce. Horrible service!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Powell, OH?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Powell, OH into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (614) 336-8780.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 4003 Powell Road Wendy’s serve breakfast?
Yes, this Wendy’s location in Powell, OH serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the hours of operation for the Wendy's at 4003 Powell Road in Powell, OH?
This Wendy's location is open Monday through Friday from 6:30 AM to midnight, and on Saturday and Sunday from 7:00 AM to midnight.
Does the Wendy's at 4003 Powell Road offer drive-thru service?
Yes, this Wendy's location offers drive-thru service during all its operating hours.
Can I order delivery or takeout from Wendy's at 4003 Powell Road?
Yes, this location offers both delivery and takeout. You can order via the Wendy's app or online at order.wendys.com.
Is breakfast served at the Wendy's on Powell Road?
Yes, breakfast is served here and includes combos, croissant, biscuit and classic sandwiches, coffee, and sides.
What payment options are accepted at this Wendy's?
This location accepts American Express, Cash, Discover, Mastercard, and Visa payment methods.
How can I contact the Wendy's at 4003 Powell Road for questions or feedback?
You can call the location directly at (614) 336-8780 or provide feedback through the Wendy's Customer Care team via their contact page or customer satisfaction survey online.
Are there nearby fast food restaurants if I want other dining options around Wendy's?
Yes, nearby fast food options include Arby's and KFC, both offering different menu options if you want to try a variety of quick dining experiences.
Where can I find grocery stores near Wendy's at 4003 Powell Road?
There are several grocery options nearby including Kroger and Giant Eagle, which are great for shopping before or after your meal at Wendy's.
Are there any nearby coffee shops where I can get a coffee before or after visiting Wendy's?
Yes, Starbucks and the Kroger Fuel Center, which also serves coffee, are located nearby for your convenience.
What are some local services near Wendy's at 4003 Powell Road I might find useful?
Nearby services include financial institutions like Fifth Third Bank, medical services at DentalWorks Powell, and travel planning at Expedia CruiseShipCenters, useful for various needs during your visit.