Wendy's

3.6
824 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
4003 Powell Road, Powell, OH
43065, United States

Hours

Reviews

3.6
824 reviews
5 stars
300
4 stars
200
3 stars
126
2 stars
55
1 star
143

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff and incorrect orders.

Food Quality

Food quality was inconsistent, with complaints about cold items and incorrect orders.

Staff Attitude

Mixed reviews on staff attitude; some praised friendly employees while others noted rudeness.

Cleanliness

Some customers appreciated the cleanliness of the restaurant, while others reported unsanitary conditions.

Order Accuracy

Many customers experienced issues with order accuracy, receiving incorrect items or missing items.
  • DR
    david mills mai (MILLS REPORT)
    Nov 14, 2025
    1.0
    Customer before play with it and didn’t want it so they just gave it to the next guy !!!! This wouldn’t cost you anything Wendy’s !!!! This is sad and shameful!! Was really going to enjoy this !!
  • AT
    Antonieo Tomak
    Nov 5, 2025
    1.0
    Disgusting. The black guy with a durag on was insanely rude. My frosty had a hair in it and they didn’t refund it. I also bought a meal(biggie bag) and I said can I have a bbq sauce and the black guy tried to make me pay aswell when the meal comes with a sauce. Can’t believe they allow this.
  • AL
    Amanda Logan
    Oct 30, 2025
    5.0
    LaNice is always a refreshing voice to encounter at either Powell or Sawmill & 270. You can tell she takes pride and tries to make work fun. Which puts a smile on customers' faces! Keep it up L.A. nice!
  • AP
    Afuma Porter
    Oct 18, 2025
    1.0
    Went there this morning and asked for a bacon egg and cheese croissant sandwich and a chicken croissant sandwich. I got up to the window, paid for my order, and then after I paid the person said that the croissant bread was frozen. I got my sandwiches on hamburger buns. Not going back in the morning. Edit: Instead chicken croissant sandwiches I received sausage sandwiches. After that mistake I decided to take the order back and ask for a refund. I took all the sandwiches and potatoes back to the restaurant, walked in and asked for a refund. At first the Assistant Manager, Arcali Martinez tried to argue that she told me about the croissant bread being unavailable. I advised her that the bread was not the current issue. The current issue is that I ordered two chicken sandwiches and was given two sausage sandwiches instead. She continued to argue with me until I stated that I ordered the #1 combo which was the chicken sandwich. She admitted that she should have read the order back to me to ensure accuracy, but she did not. She proceeded to the register as if she was going to provide the refund but then asked me where the drinks where. I told her they were gone, sitting on my kitchen counter at home. She then says she cannot provide a refund for the drinks because I didn't bring them back. I pointed out I brought back the entire rest of the order, what was she going to do the the drinks? Put them back in the soda machine, give them to another customer? I demanded a refund, which she denied and told me to leave. Congratulations. I will never eat at another Wendy's.
  • AS
    Ana Shundry
    Oct 14, 2025
    1.0
    There was a younger boy at the drive through window that was so annoyed and rolled his eyes while he was handing us our food. I asked for sauce and the look I got was absolutely disrespectful. And then he said it's more money to get sauce. Horrible service!

Frequently Asked Questions About Wendy's

Is 4003 Powell Road Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.