Panera Bread

2.9
296 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Powell is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
9755 Sawmill Pkwy, Powell, OH
43065, United States

Hours

Reviews

2.9
296 reviews
5 stars
87
4 stars
39
3 stars
28
2 stars
28
1 star
114

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for their friendliness, many customers reported rude behavior and poor service.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, including missing items and wrong food being served.

Food Quality

Customers expressed disappointment with food quality, citing stale items, small portions, and inconsistent preparation.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty tables and a lack of cleanliness in the restaurant.

Management Issues

Many customers criticized management for poor staffing, lack of training, and overall disorganization at this location.
  • HH
    Holly Hurt
    Nov 1, 2025
    1.0
    I usually go to this one every other week. When I work up that way. But lately, it's been not good. I got a tuna fish sandwich which used to be a good sandwich. Now it's just lettuce and tomato and maybe a tiny tablespoon of tuna fish. I can't believe I spent all that money for me. And a friend and I was kind of embarrassed that that's all we had won't be going there. Anymore, I see why you guys have a 2.9.
  • SM
    Stefaniia Minakova
    Oct 29, 2025
    5.0
    absolutely loved this location. The workers were dressed up in Halloween costumes. They were very friendly!!! The food was really nice. Thank you!
  • CB
    colton beatty
    Sep 30, 2025
    5.0
    Absolutely certain this is the best service I’ve ever received at any restaurant, great workers, give them a raise!
  • EM
    Elizabeth Mecklenburg
    Sep 16, 2025
    3.0
    The customer service is pretty bad. I actually thought I was talking to AI when I was ordering in the drive-thru.
  • HE
    Hurryat Ergasheva
    Sep 16, 2025
    5.0
    THE BEST THING EVER GO THERE EVRYDAY

Frequently Asked Questions About Panera Bread

Does Panera Bread in Powell accept reservations?

No, Panera Bread in Powell does not accept reservations.

What are the opening hours for Panera Bread in Powell?

Panera Bread in Powell is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 8:00 PM on Sunday.