Five Guys

3.7
11 reviews
A close-up view of regular order of Five Guys fries.

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger JointFive Guys
Your nearby Five Guys at 9711 Sawmill Parkway in Powell is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
9711 Sawmill Parkway, Powell, OH
43065, United States

Hours

Reviews

3.7
11 reviews
5 stars
7
4 stars
0
3 stars
0
2 stars
2
1 star
2
  • WO
    William Olson
    Dec 29, 2025
    5.0
    nice ppl! replaced my burger that was wrong! (heart) burger so juicy made me cry! booohooo! beautiful! *said between stutters*
  • JJ
    Jen
    Dec 12, 2025
    1.0
    December 12 – Very unpleasant experience. Tonight we had a very disappointing experience at Five Guys Powell. The fries had a bad taste, which I had already informed the staff about earlier. I returned them and politely asked for a replacement. After finishing my hamburger, I had to go back and ask about the fries because they were never brought to my table. The female employee working the night shift (around 8:00 pm) questioned me repeatedly before giving me the fries I had already paid for. The fries were not ready on time, no apology was offered, and instead of providing good customer service, she kept questioning what had happened with the fries—despite the issue having already been explained. Overall, the service was poor and unprofessional. This was not the experience I expect from Five Guys
  • PD
    Pilgrim Doug
    Dec 3, 2025
    5.0
    So nice to have 5 Guys so close to us. My favorite restaurant hamburgers. The condiments are top qualities.
  • AC
    Adam Clay
    Sep 4, 2025
    2.0
    Food was great it was more of the service that was rude yes I understand it sucks working night shift I used to do it but you can still be friendly to your costumers and not have an aditude with them. Especially if your the manager
  • CS
    Carolyn Schaeffer
    Jul 27, 2025
    2.0
    This Five Guys needs to step it up. French fries were so salty we threw them away. Burgers were not as good as other Five Guys. Cooks stood around talking and the food took way longer than needed. Hope they can turn things around quickly. We will give them another chance but they need to improve.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

How many restaurants does Five Guys have?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.