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Dairy Queen Grill & Chill

3.7
(301 reviews)

Business Details

8920 Moreland St, Powell, OH
43065, United States
(740) 938-9006
https://www.dairyqueen.com/

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
8920 Moreland St, Powell, OH
43065, United States

Hours

Reviews

3.7
301 reviews
5 stars
149
4 stars
58
3 stars
18
2 stars
14
1 star
62

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service are inconsistent, with reports of friendly staff but also instances of rudeness and poor service.

Wait Times

Many customers expressed frustration with long wait times, both in-store and at the drive-thru, often leading to dissatisfaction.

Product Consistency

There are frequent complaints about incorrect orders and missing items, particularly with Blizzards and other desserts.

Cleanliness and Management

While some customers noted cleanliness, others reported disorganization and a lack of effective management, contributing to a chaotic environment.

Community Engagement

Positive feedback highlights the business's local ownership and community involvement, with some staff receiving praise for their helpfulness.
  • CS
    Carl Sliwinski
    Feb 25, 2026
    5.0
    I stopped into Dairy Queen in Powell, Ohio to grab lunch for my crew from The Heating and Cooling Pro, and it was a great experience all around. I want to give a big thank-you to Kai for the excellent customer service. The interaction was pleasant, smooth, and professional — it’s the small things that really make a difference when you’re trying to take care of your team. The food was fresh, hot, and prepared correctly, and the service was quick, which I really appreciated while on a workday schedule. The store was clean and well run, and the staff clearly cares about customer experience. Great service, great food, and a place I’ll definitely keep coming back to.
  • DD
    Dan
    Feb 9, 2026
    4.0
    Solid spot when you’re craving ice cream or a quick treat. The Blizzards are consistently good and there’s a nice variety of flavors to choose from. That said, service can be hit or miss depending on the location and how busy it is, and wait times sometimes feel longer than they should be. The food options are okay but not anything special compared to the desserts. Overall, it’s a good place for a sweet fix, just don’t expect a flawless experience every time.
  • SH
    Sofia hope Hernandez
    Jan 9, 2026
    2.0
    We got 2 brownies and an Oreo cupfection. And we asked for extra Oreos they put almost no ICE CREAM and all the Oreos at the carry bottom and almost no fudge and took forever to get our food
  • CL
    Caiti Levy
    Dec 26, 2025
    5.0
    This is such a nice DQ and the staff is ALWAYS friendly.
  • SR
    Sherry Rasberry
    Oct 21, 2025
    2.0
    I ordered a malt and got a milkshake. The girl that waited on me did not give me my change back from the cash I gave her.

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours of Dairy Queen Grill & Chill in Powell, OH?

Dairy Queen Grill & Chill in Powell, OH, is open daily from 10:00 AM to 9:00 PM.

What types of food and treats can I find at Dairy Queen Grill & Chill?

You can enjoy soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, and ice cream cakes at Dairy Queen Grill & Chill.

Brand Certified Facts from Dairy Queen Grill & Chill

Dairy Queen Grill & Chill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Phone number
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