Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
3.7
301 reviews
5 stars
149
4 stars
58
3 stars
18
2 stars
14
1 star
62
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service are inconsistent, with reports of friendly staff but also instances of rudeness and poor service.
Wait Times
Many customers expressed frustration with long wait times, both in-store and at the drive-thru, often leading to dissatisfaction.
Product Consistency
There are frequent complaints about incorrect orders and missing items, particularly with Blizzards and other desserts.
Cleanliness and Management
While some customers noted cleanliness, others reported disorganization and a lack of effective management, contributing to a chaotic environment.
Community Engagement
Positive feedback highlights the business's local ownership and community involvement, with some staff receiving praise for their helpfulness.
CS
Carl Sliwinski
Feb 25, 2026
5.0
I stopped into Dairy Queen in Powell, Ohio to grab lunch for my crew from The Heating and Cooling Pro, and it was a great experience all around.
I want to give a big thank-you to Kai for the excellent customer service. The interaction was pleasant, smooth, and professional — it’s the small things that really make a difference when you’re trying to take care of your team.
The food was fresh, hot, and prepared correctly, and the service was quick, which I really appreciated while on a workday schedule. The store was clean and well run, and the staff clearly cares about customer experience.
Great service, great food, and a place I’ll definitely keep coming back to.
DD
Dan
Feb 9, 2026
4.0
Solid spot when you’re craving ice cream or a quick treat. The Blizzards are consistently good and there’s a nice variety of flavors to choose from. That said, service can be hit or miss depending on the location and how busy it is, and wait times sometimes feel longer than they should be. The food options are okay but not anything special compared to the desserts. Overall, it’s a good place for a sweet fix, just don’t expect a flawless experience every time.
SH
Sofia hope Hernandez
Jan 9, 2026
2.0
We got 2 brownies and an Oreo cupfection. And we asked for extra Oreos they put almost no ICE CREAM and all the Oreos at the carry bottom and almost no fudge and took forever to get our food
CL
Caiti Levy
Dec 26, 2025
5.0
This is such a nice DQ and the staff is ALWAYS friendly.
SR
Sherry Rasberry
Oct 21, 2025
2.0
I ordered a malt and got a milkshake. The girl that waited on me did not give me my change back from the cash I gave her.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Powell, OH?
Dairy Queen Grill & Chill in Powell, OH, is open daily from 10:00 AM to 9:00 PM.
What types of food and treats can I find at Dairy Queen Grill & Chill?
You can enjoy soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, and ice cream cakes at Dairy Queen Grill & Chill.
Does Dairy Queen Grill & Chill offer drive-thru and outdoor seating options?
Yes, Dairy Queen Grill & Chill offers drive-thru service as well as outdoor seating for a comfortable dining experience.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, the restaurant is family-friendly, welcomes children, has booster and high chairs, is wheelchair accessible, and provides restrooms.
Can I order food online or through a mobile app from Dairy Queen Grill & Chill?
Yes, you can place orders online or through the Dairy Queen mobile app to enjoy exclusive deals and rewards.
What is the address and contact number for Dairy Queen Grill & Chill in Powell?
The address is 8920 Moreland St, Powell, OH 43065. The main phone number is +1 740-938-9006.
Are there any nearby pharmacies or medical clinics near Dairy Queen Grill & Chill?
Yes, nearby you will find CVS Pharmacy and MinuteClinic at CVS, which offer pharmaceutical and medical services.
Where can I find nearby ATMs when visiting Dairy Queen Grill & Chill?
PNC ATM and LibertyX Bitcoin ATM are conveniently located near Dairy Queen Grill & Chill for your financial needs.
What nearby fitness or recreational facilities are close to Dairy Queen Grill & Chill?
You can visit Esporta Fitness, LA Fitness, Master Kim's MegaKick Tae Kwon Do, barre3, and SafeSplash Swim School nearby for fitness and recreational activities.
Are there other dining options close to Dairy Queen Grill & Chill in Powell?
Yes, Jet’s Pizza is nearby, offering pizza delivery and restaurant services if you want a different meal option.
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Certified March 01, 2026Yext Knowledge Graph
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